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1,213 Reviews of Right Honda - Service Center
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October 14, 2020
We purchased a CRV from Right Honda 1.5 years ago for a family and road trip vehicle. We had no issues during the first year but then things started going wrong. The first situation, it broke down on a roa family and road trip vehicle. We had no issues during the first year but then things started going wrong. The first situation, it broke down on a road trip leaving us strained at a gas station for the night with no service. Within a week of getting it returned, the fuel injectors needed replaced. When the car was returned to us, a week later it stops on the 101 in rush hour traffic making a cop shut down the highway so we could get to safety. At the dealership almost in tears I expressed my concern and safety with this car. The manager Tim looked me in the eyes, told me he completely understands my concerns and he would get back to me. Instead I get a call 4 days later telling us the car is ready. This time it was the engine. I again expressed my concern and asked for someone to try to rectify the situation and instead Dan has a salesman call us and up sell us to buy a new vehicle from them. He also told us it was only worth 13000 when we bought it for over 20. This isn’t a car I feel safe driving. This isn’t a car i would put my children in. So far not one person has tried to help us with this situation. More
by laurenmiller
Employees Worked With
Dan Organ
October 14, 2020
The service was good. Free rides were arranged to work place and to service center for pickup the car. Overall I am satisfied with the service and the service manager (Oscar Stewart) who worked with me. place and to service center for pickup the car. Overall I am satisfied with the service and the service manager (Oscar Stewart) who worked with me. More
by Jiajianshen
Employees Worked With
Oscar Stewart
October 14, 2020
I took in my Honda Pilot for service. My service experience was seamless. There was a comfortable and clean waiting area! My service advisor took time to explain my service point by point. experience was seamless. There was a comfortable and clean waiting area! My service advisor took time to explain my service point by point. More
by Jennifer S.
Employees Worked With
Mike
October 09, 2020
From the moment I was greeted up until the moment I left, the service was 11/10 all around. Everyone was very nice and helpful and I was very pleased with my visit the service was 11/10 all around. Everyone was very nice and helpful and I was very pleased with my visit More
by Abess
Employees Worked With
Other Employees :
N/a, Steve Fabiano, Gary Kravetz, Craig Thorpe, Kris Criswell, Vincent Bonifatto
October 07, 2020
I brought the truck in for an oil change the time seemed kind of long, took about an hour. I walk out to the service desk area to check on the progress. I passed by the service advisor with another client. kind of long, took about an hour. I walk out to the service desk area to check on the progress. I passed by the service advisor with another client. I waited in the area, a few moments later after he showed up and said the service had been completed and ready for me to pick it up. After completing the payment the truck was brought up, when I got in the seat was hot, likely from setting in the sun. I think the advisor forgot about it or was late. More
by Service
Employees Worked With
Service Advisor
October 07, 2020
I have only had the best of service at Right Honda which is something I think about when buying a car. Bill Thornton has been with me for years. This is my third Honda. Bill has made going to Service for yo is something I think about when buying a car. Bill Thornton has been with me for years. This is my third Honda. Bill has made going to Service for your car, easy-fast and efficient. More
by jolmom
Employees Worked With
Bill Thornton
October 06, 2020
The invoice had an unexplained item and they still made me pay for it. The maintenance light was not turned off. Had to revisit them for the simple reason. Wasted my half day. me pay for it. The maintenance light was not turned off. Had to revisit them for the simple reason. Wasted my half day. More
by Abhi
Employees Worked With
William C Thornton
October 06, 2020
Excellent service. You pay a premium price when you chose to have work done at a dealership. Right Honda is no exception. I'm servicing a 12 year old CR-V, which I'm trying to make last for a while l chose to have work done at a dealership. Right Honda is no exception. I'm servicing a 12 year old CR-V, which I'm trying to make last for a while longer. More
by drpeters
October 03, 2020
Always cheerful and accommodating. When I make an appointment they are always ready to get me in when I want. I don't have anything else to say appointment they are always ready to get me in when I want. I don't have anything else to say More
by kacorbin
Employees Worked With
Bryan Johansen
