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Right Honda - Service Center

Scottsdale, AZ

4.6
1,213 Reviews

1,213 Reviews of Right Honda - Service Center

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October 15, 2020

Very friendly . Covid awareness . Appreciate that ! Oscar Stewart was very nice , honest , kept me posted on ready time and happy to get my discount ! 5 stars to everyone. Thank you ! More

by Shari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Stewart “5” Stars
October 15, 2020

I was in and out in less han an hour for a new battery on what was a busy day in the service department. Very efficient. More

by BG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
October 15, 2020

Awesome experience. Daniel was great. Felt comfortable in the dealership. Everyone was very nice. We have been coming to Right since our CRV was new. Thank you again Daniel. More

by PAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
October 15, 2020

Everything was explained as to what was done for the 50,000mi. checkup and the quoted price was what was paid for the service. The service was completed in a reasonable time.I was very satisfied. More

by slsewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
October 14, 2020

Appalling! Took advantage of cars age. Techs are blind! Service Staff rude. I have going here for more than 20 years. Looking for problems. I only took the car in for an oil change. Told me I needed Brakes More

by rubbelkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar, service manager
Oct 14, 2020 -

Right Honda responded

Rubbelkes, we apologize the service advisor offered services to you that had already been performed in the recent past. The service advisor should have looked up your service history upon your arrival to verify what services you had already done and not made an assumption based on the age of your vehicle. We appreciate you being a Right Honda customer for such a long time and would appreciate speaking with you about this situation. Please feel free to contact me. Matt W. - CR Mgr. - Right Honda mwinter@righthonda.com

Oct 14, 2020 -

rubbelkes responded

No need. My car and my money will be better appreciated elsewhere. I was preparing to buy a CRV next spring. I like Toyota’s Highlander and Audi’s Q8. Good Bye Right Honda and all your employees. Gary Kravitz can find more people to constantly email.

October 14, 2020

Very efficient and Dan Organ saved me money with coupons. He was very knowledgeable and explained the things needed to get my car in good condition. More

by davegrenamyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Organ
October 14, 2020

Good Morning, so far my experience with the service Dept, especially my service advisor Alan McKenna has been quite pleasant. I appreciate his honesty and not trying to pressure for extra service as most adv More

by asgracing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan McKenna ( Service Dept)
October 14, 2020

I had the pleasure of working with Bill - he was super friendly, got my car in and out quick, and didn’t try to sell me anything I didn’t need (i’ve had this issue at other Honda dealerships before). Woul More

by jessicagraber11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
October 14, 2020

Service for my Honda Accord was a little disappointed in the car itself not the service. Should not have to flush my brake fluid on a Honda that is 2.5 years old with 19k miles. I don’t drive it hard. More

by Cvalentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
October 14, 2020

I’ve always had a good experience when dealing with the service department. The Associates have been pleasant & professional. My car is taken care of quickly More

by Savymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Marino
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