Back

Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

Sort by
March 27, 2021

I was disappointed inthe cost of tire rotation and balance. $80.00 Is ridiculous, it wasn’t even a high speed balance. Goodyear tire does a high speed balance for free after your purchase of tires More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 29, 2021 -

Right Honda responded

Tim, we apologize for the cost of the tire rotation and balance which is one half hour labor time to complete. Thank you for using our service department, I can send you some discount vouchers for your next visit to help compensate you for the expense. Matt W. - CR Mgr. - Right Honda mwinter@righthonda.com

March 17, 2021

I have been buying from and servicing my vehicles at Right Honda for years and I have always been very happy with the experience. Alan McKenna has always treated me well and been very honest with me. More

by Bob E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan McKenna , Jason Decker, Vincent Bonifatto
Mar 18, 2021 -

Right Honda responded

Bob, thank you for being a loyal repeat customer, we greatly appreciate your business. Matt W. - CR Mgr. - Right Honda

March 15, 2021

My service advisor, Dan, greeted me as soon as I pulled into the station. He was courteous and friendly. The lounge was clean and free Wifi available for me to finish up some work on my computer while my More

by katy68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Organ
Mar 17, 2021 -

Right Honda responded

Katy, thank you very much for recommending us, we appreciate your business and your opinion. Matt W. - CR Mgr. - Right Honda

March 15, 2021

I brought in my 2020 Ridgeline for an oil change and inspection. Oscar Stewart and your service team were outstanding. I was in and out of the dealership in less than 30 minutes. More

by Richard Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Stewart
Mar 15, 2021 -

Right Honda responded

Richard, we do our best to provide quick quality service for all our customers, thank you very much for choosing Right Honda. Matt W. - CR Mgr. - Right Honda

March 04, 2021

Had a coil problem with brand new ‘21 CRV. Was panicked. Mike McPherson took great care of me. Friendly/ charming/ efficient and gave me a loaner very quickly once the problem was diagnosed. I am grateful f More

by Bonjourdwd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike mcPherson
Mar 05, 2021 -

Right Honda responded

Diane, we are very encouraged our service department was able to put your mind at ease and take care of your problem in an efficient and helpful manner. Your vehicle will always be in caring capable hands whenever you service it with us, thank you for choosing us. Matt W. - CR Mgr. - Right Honda

March 01, 2021

Excellent work, every one nice and friendly. Good quialety. Thank you, very much. Xxxxxxxxxxxxxxx xxxxxxx xxxxxx cxxxxxx xxxx Xxxxx xx xxx xxxxx xxxx xxx xx. More

by Xxxxxxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Zilar, Jason Decker, Vincent Bonifatto
Mar 01, 2021 -

Right Honda responded

Xxxxxxxxx, thank you very much for your business and the great review, we appreciate you! Matt W. - CR Mgr. - Right Honda

February 25, 2021

I had to take my new 2020 Honda CR -V EX -L car with 600 miles in for rattling in the right front. Very, very disconcerting. Was a loose sway bar that just needed a bolt screwed back in. Said they see th More

by Gilmanclan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse monsisvais
Feb 26, 2021 -

Right Honda responded

Gilmanclan, Honda makes a top-quality product, so we apologize you had an issue with your CR-V. We are encouraged to see Jesse was able to take care of your issue in short order. Please let us know if you have any further issues with your vehicle, our service department is at your disposal if needed. Thank you for choosing Right Honda and for the kind review. Matt W. - CR Mgr. - Right Honda

February 16, 2021

Alex Zilar is an outstanding Service Advisor. He is polite, professional, and very knowledgeable. He kept me informed of the progress on my repair and answered all of my questions. The service departme More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Zilar
Feb 16, 2021 -

Right Honda responded

James, we find it very important to make sure our customers are comfortable and safe while waiting for their vehicles to be serviced at the dealership. Thank you very much for the kind comments in your review regarding the dealership staff and processes, we really value your opinion and appreciate your business. Matt W. - CR Mgr. - Right Honda

February 16, 2021

Quick, easy and out of there in a half hour. Only thing I could have added is a car wash after the car is serviced. More

by meriaheller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Feb 16, 2021 -

Right Honda responded

meriaheller, we apologize your vehicle was not washed after service, we are still adhering to our safety policy. We will be resuming the car wash service as soon as the Covid 19 pandemic has abated and is safe to do so. We really appreciate your patience and thank you for choosing the Right Honda service department. Matt W. - CR Mgr. - Right Honda

Feb 16, 2021 -

meriaheller responded

Thanks for explaining it. You guys rock!

February 15, 2021

Fast, efficient, courteous, service. Price is a little high but I expected that. Genuine Honda parts. I trust the dealers service department that the service was done right. More

by rstuve.mfd147@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 15, 2021 -

Right Honda responded

We do our best to provide the highest quality service to accompany the high level of quality Honda parts provide. Thank you very much for choosing Right Honda, we greatly appreciate your business. Matt W. - CR Mgr. - Right Honda

...
102
...