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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

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March 15, 2021

My service advisor, Dan, greeted me as soon as I pulled into the station. He was courteous and friendly. The lounge was clean and free Wifi available for me to finish up some work on my computer while my More

by katy68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Organ
Mar 17, 2021 -

Right Honda responded

Katy, thank you very much for recommending us, we appreciate your business and your opinion. Matt W. - CR Mgr. - Right Honda

March 04, 2021

Had a coil problem with brand new ‘21 CRV. Was panicked. Mike McPherson took great care of me. Friendly/ charming/ efficient and gave me a loaner very quickly once the problem was diagnosed. I am grateful f More

by Bonjourdwd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike mcPherson
Mar 05, 2021 -

Right Honda responded

Diane, we are very encouraged our service department was able to put your mind at ease and take care of your problem in an efficient and helpful manner. Your vehicle will always be in caring capable hands whenever you service it with us, thank you for choosing us. Matt W. - CR Mgr. - Right Honda

March 01, 2021

Excellent work, every one nice and friendly. Good quialety. Thank you, very much. Xxxxxxxxxxxxxxx xxxxxxx xxxxxx cxxxxxx xxxx Xxxxx xx xxx xxxxx xxxx xxx xx. More

by Xxxxxxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Zilar, Vincent Bonifatto
Mar 01, 2021 -

Right Honda responded

Xxxxxxxxx, thank you very much for your business and the great review, we appreciate you! Matt W. - CR Mgr. - Right Honda

February 25, 2021

I had to take my new 2020 Honda CR -V EX -L car with 600 miles in for rattling in the right front. Very, very disconcerting. Was a loose sway bar that just needed a bolt screwed back in. Said they see th More

by Gilmanclan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse monsisvais
Feb 26, 2021 -

Right Honda responded

Gilmanclan, Honda makes a top-quality product, so we apologize you had an issue with your CR-V. We are encouraged to see Jesse was able to take care of your issue in short order. Please let us know if you have any further issues with your vehicle, our service department is at your disposal if needed. Thank you for choosing Right Honda and for the kind review. Matt W. - CR Mgr. - Right Honda

February 16, 2021

Quick, easy and out of there in a half hour. Only thing I could have added is a car wash after the car is serviced. More

by meriaheller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Feb 16, 2021 -

Right Honda responded

meriaheller, we apologize your vehicle was not washed after service, we are still adhering to our safety policy. We will be resuming the car wash service as soon as the Covid 19 pandemic has abated and is safe to do so. We really appreciate your patience and thank you for choosing the Right Honda service department. Matt W. - CR Mgr. - Right Honda

Feb 16, 2021 -

meriaheller responded

Thanks for explaining it. You guys rock!

February 16, 2021

Alex Zilar is an outstanding Service Advisor. He is polite, professional, and very knowledgeable. He kept me informed of the progress on my repair and answered all of my questions. The service departme More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Zilar
Feb 16, 2021 -

Right Honda responded

James, we find it very important to make sure our customers are comfortable and safe while waiting for their vehicles to be serviced at the dealership. Thank you very much for the kind comments in your review regarding the dealership staff and processes, we really value your opinion and appreciate your business. Matt W. - CR Mgr. - Right Honda

February 15, 2021

Fast, efficient, courteous, service. Price is a little high but I expected that. Genuine Honda parts. I trust the dealers service department that the service was done right. More

by rstuve.mfd147@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 15, 2021 -

Right Honda responded

We do our best to provide the highest quality service to accompany the high level of quality Honda parts provide. Thank you very much for choosing Right Honda, we greatly appreciate your business. Matt W. - CR Mgr. - Right Honda

February 04, 2021

The service dept is top notch. Easy to make appts online and nice waiting area. Pricing is competitive as well. They also offer an Uber home as an alternative More

by tedgust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Feb 08, 2021 -

Right Honda responded

tedgust, we do our best to make our service appointment scheduling convenient and easy. It is important to provide customers with a safe comfortable waiting area, as well as access to alternative transportation if necessary. Thank you very much for choosing the Right Honda service department. Matt W. - CR Mgr. - Right Honda

January 30, 2021

This group always does a great job! I know they have my back. Waiting area is clean and set up for social distancing. Friendly group! More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Stewart
Feb 01, 2021 -

Right Honda responded

Marty, we have your back and we will always go the extra mile to take care of your needs to provide you with a great experience. Thank you very much for taking the time to post this great review! Matt W. - CR Mgr. - Right Toyota

January 28, 2021

Excellent service! Excellent service! Excellent service! Excellent service! Excellent service! Clean, courteous fast service. Excellent service! Excellent service! Excellent service! Excellent service! Nice More

by Jcmackaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service folks
Jan 28, 2021 -

Right Honda responded

Jcmackaz, so you're saying we have excellent service? Thank you very much for taking the time from you busy day to leave us this nice review, we sincerely appreciate it! Matt W. - CR Mgr. - Right Honda

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