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Right Honda - Service Center

Scottsdale, AZ

4.6
1,216 Reviews

1,216 Reviews of Right Honda - Service Center

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November 04, 2024

My experience is always great at Honda! Tim is a caring and professional service manager along with everyone else in the Honda Service Department. I never hesitate to recommend Honda se More

by andry3050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy C Hatcher
October 14, 2024

I have been a customer for over 20 years, both Purchases and Service. Excellent Group working with Gary Kravets and Alan McKenna. More

by jayson.wing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan McKenna
October 07, 2024

Alan is always helpful at red Honda with my regular maintenance and upkeep of my 2018 Honda Civic thank you. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
August 28, 2024

Great service beginning to finish. Daniel, service advisor, was great, informative and very helpful. Great prices. More

by rancohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
August 27, 2024

I had an appointment set and there was no waiting and the gentleman by the name of Daniel took care of any questions I had and he was very professional. I noticed that they don’t put the sticker on the insid More

by Leti.blan1@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
June 08, 2024

Great dealership with great service and excellent associates. Chandler went out of his way to help me when I was in for service a week ago. More

by joe n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
May 30, 2024

They are idiots. Couldn't even get the right vin number on my contract. do not come here! service center could not find my keys when they were done, turns out they le More

by HANNAH.NEIYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Right Honda responded

We idiots apologize for the mistakes you mentioned, we really regret losing YOU as a customer....

April 15, 2024

We recently had our car serviced at Right Honda, and I must say, our technician Danny Shaw went above and beyond in every way possible. Not only was he incredibly accommodating, meeting our specific needs More

by isaac.hawkins18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Shaw
Apr 16, 2024 -

Right Honda responded

Thank you very much for the positive feedback.

February 29, 2024

The other reviews on here about being baited with a loaner and then refused one when you get there are 100% accurate. The “supervisor” Tim needs to be fired. He has zero understanding of what customer More

by dealerrater490243
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Mar 01, 2024 -

Right Honda responded

DS, the service advisor you spoke with has been here for only one week and was not fully aware of the exact criteria pertaining to loaner vehicles. His shortfall in training which caused him to provide you with inaccurate information is our responsibility, we apologize for our mistake. Our service manager explained to you that having a squeak present in your vehicle does not meet the criteria necessary for our dealership to provide a loaner vehicle. Making a mistake does not constitute "Bait & Switch". Bell Honda, your normal servicing dealer does not provide loaners, perhaps this is why you chose us this time. Your vulgar verbal tirade and tantrum was recorded on video and audio, we will be happy to provide this footage to the AZ Attorney General's office in the response to your superfluous complaint. The only person being "fired" is you sir. You are no longer welcome here at Right Honda, please do not return. Matt W. - OPS Mgr. - Right Honda

February 19, 2024

Service was good, completed in a reasonable time. I would suggest restoring the car wash that was part of a service visit a few years ago. It was a nice touch and can't cost the dealer that much to More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Organ
Feb 19, 2024 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda

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