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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,976 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,976 reviews

July 19, 2023

Salesman very good, would buy another car from him. Would rather his boss not get involved at all More

by JOHNPPUSHOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
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Jul 19, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 18, 2023

First off I love Right Honda, they are always welcoming when I come visit to lease a new vehicle or for service. Amiel and Matt were amazing with helping me get the right vehicle I wanted. A big shout out More

by SHEREEMHOOEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amiel
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Jul 19, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 18, 2023

If salesman was very good. However, the finance guy almost lost my business by trying to upsell me and hide stuff. I purchased three vehicles new from this dealership and I sh More

by XXHEDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene
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Jul 19, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Jul 19, 2023 -

XXHEDI responded

Nothing about the finance people trying to increase agreed price? Ok?

July 18, 2023

I am a repeat customer so that means a lot to come back and buy a new car More

by SKAPEELA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graig Giblin
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Jul 19, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 18, 2023

Truly a kind and helpfull person. He went out if his way and I appreciate it More

by REED3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Jul 18, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 18, 2023

They needed to suggest to change my battery since I had had some troubles today More

by SEEKKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Jul 19, 2023 -

Right Honda responded

Please contact your advisor and we will be happy to take a look at your battery, sorry you are having trouble.

Jul 20, 2023 -

SEEKKH responded

I had to change it the very next day because my car did not start. My Honda is a 2020 so that was the original battery. I think my dealership should have looked into the battery further and maybe even noticed that when I had complained about the problem I had had twice that very morning. I believe they would have seen it was the original battery that came with the vehicle. And seeing how hot it is in Arizona you normally only get 2 to 3 years out of them.

July 18, 2023

Juan was our salesperson and he was great to work with. While we were deciding on whether or not to buy a new car, he was readily available to answer all of our questions. He was pleasant and knowledgeable More

by SUEMH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Walter, Jason Decker
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Jul 19, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 18, 2023

The buying experience was easy and quick. My application was quickly approved. Very satisfied with the entire experience. More

by ACYDRAEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Decker
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Jul 19, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 18, 2023

Please write a minimum of fifteen words about this dealership. That’s the review My regards More

by Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Jul 18, 2023 -

Right Honda responded

Thank you

July 18, 2023

I have been a loyal customer of this car dealership for over 15 years, purchasing multiple Hondas and getting them serviced here. However, I am deeply disappointed with the decline in their customer servic More

by JohnAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Invoice representative, He didn’t share his name, Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Jul 19, 2023 -

Right Honda responded

Thank you for sharing your feedback with us. We deeply value your loyalty as a customer for over 15 years, and we sincerely apologize for the decline in our customer service that you have experienced during your last two visits. Your satisfaction is of the utmost importance to us, and we regret any disappointment or frustration caused. We understand the significance of providing exceptional customer service, especially to our loyal customers like yourself. It is disheartening to hear that the courtesy, planning, and administration of your appointments have not met your expectations. We take your concerns seriously, and we want to assure you that we are committed to addressing these issues and improving our overall service experience Matt W. - CR Mgr. - Right Honda / mwinter@righthonda.com

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