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Right Honda

Scottsdale, AZ

4.6
2,975 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,975 reviews

October 31, 2023

Gary provided excellent service, was courteous, and on time, and explained the paperwork as we went along. More

by joanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
Oct 31, 2023 -

Right Honda responded

Thank you very much for the positive feedback, we appreciate your business and support.

October 24, 2023

Buyer beware. Don't be scammed like I was. We agreed to a total price, and during the slick financing session, Tate slid in $1,762.50. Which included $179.50 f More

by sla1817
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tate in Finance
Oct 24, 2023 -

Right Honda responded

SAL1817, we are sorry for the financing issue you outlined in your complaint. Our dealership does not scam customers and all figures are displayed and broken down for customers in the finance office. The finance office is where we break everything down for our customers so there is no misunderstanding between verbal and documented agreements. This issue is especially salient when you purchased over two years ago and now are presenting claims of a verbal agreement. Matt W. - CR Mgr. - Right Honda

October 21, 2023

Danny Shaw was friendly, professional and went the extra mile with service. Thank you Danny. More

by barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't work with these
Oct 23, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

October 13, 2023

Very helpful and kind! Willing to work and help us find what we wanted. Even checking on us week after to make sure we were satisfied. Preston did an awesome job. More

by traciarcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 16, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

September 28, 2023

Andre was great to work with. He showed us several vehicles and explained all the features. He made sure we were getting the car that would best fit our needs. It was a great e More

by miller5x
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre
Sep 29, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

September 23, 2023

I had excellent service with great conversation and not a long wait with a great price More

by SKYTEPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Sep 25, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Honda dealer.

Sep 25, 2023 -

SKYTEPOWELL responded

Absolutely I appreciate your perfect services and I appreciate the short time waited and price hookup from Mike M. from Right Honda.

September 22, 2023

Got my vehicle back in 45 minutes vs 1. 5 hours quoted for oil change and tire rotation when I got home it was quart of oil short ended up doing myself. Will not return or shop at Right Hond More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Perez Yahir
Sep 25, 2023 -

Right Honda responded

Thank you for taking the time to provide feedback about your recent visit to Right Honda. We genuinely appreciate your input as it helps us identify areas where we can improve our service. I want to extend our sincere apologies for the inconvenience you experienced during your visit for an oil change and tire rotation. We understand that time is valuable, and we fell short of your expectations in this instance. We're truly sorry for the discrepancy between the estimated and actual service time, and for the oversight in not ensuring that your vehicle had the correct amount of oil upon completion. Please know that this is not reflective of our typical service standards, and we are taking immediate steps to investigate what went wrong during your visit. We will be reviewing our procedures to ensure that our customers receive accurate time estimates and that every service is completed to the highest standards.

September 13, 2023

Fast and friendly service for my battery replacement for my 2022 CR-V. My service person was Truc Nguyen and she was top notch. More

by Dansinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
Sep 14, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

September 12, 2023

Showed up for an appointment and waited in the service Bay Area for 12-15 minutes and the service rep never showed up. Service area looked very cluttered and disorganized. I left and took my vehicle somew More

by JAD516
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody showed up.
Sep 13, 2023 -

Right Honda responded

Thank you for taking the time to share your recent experience with us. We're truly sorry to hear about the inconvenience you faced during your visit to our service center. Your feedback is invaluable, and we take it seriously as it helps us improve our services. First and foremost, we apologize for the delay you experienced while waiting for your service representative. We understand that your time is valuable, and this kind of wait is not up to our usual standards. We are investigating what went wrong in this instance to ensure it doesn't happen again in the future.

September 10, 2023

I liked everything about my salesman, the finance manager, and the dealership except for the fact I bought a new 2024 Honda CR-V Hybrid and was not given a USE and CARE BOOK. Not acceptable. I unde More

by Casey
Recommend Dealer
Yes
Employees Worked With
Chace Younger
Sep 11, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

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