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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,976 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,976 reviews

July 20, 2023

Stephen is a pleasant service tech and I appreciate the Lyft ride...My car was ready asvpromised More

by DOUNAYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen yazzie
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

Had an appointment and still took 2. 5 hours for an oil change. Never have waited that long before. More

by SDESPINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jul 21, 2023 -

Right Honda responded

Thank you for taking the time to share your recent service experience with us. We value your feedback and deeply apologize for the extended wait time you experienced during your oil change appointment. We understand that your time is valuable, and we regret any inconvenience this may have caused you. Matt W. - CR Mgr. - Right Honda

July 20, 2023

Outstanding service personnel, everyone work together to get the mission accomplished with the customers in an out with the least amount of weight time More

by HAPPYHORSES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
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Jul 21, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 20, 2023

Trustworthy and good prices and friendly professional people. I thoroughly trust the advice that I receive. More

by ANNIETONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

My car was starting to hesitate upon start. I brought my car in to my regular service consultant, Bill, who quickly got my car in for diagnostics. Turns out that I needed a battery, which I got More

by VALERIEFISHER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill my service consultant
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

Very professional sales and finance staff. I liked the choices of available models and colors to see and test drive. More

by CLARKMWEBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Daily
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

Excellent service and great customer service with customers. Highly recommend this service team and all of their hard work and dedication. More

by MATTWRAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

Everything seemed to be very well organized. Personel was very courteous and helpful. I had to wait about 30 minutes after I got there, but I was comfortable while waiting. More

by TESSIE51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Miller
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

Salesman was nice, lots of errors and rushing after deal was made. Brand new car was dirty at delivery. More

by JSCLINAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and Finance
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Jul 21, 2023 -

Right Honda responded

Thank you for sharing your feedback with us regarding your recent car buying experience. We appreciate your kind words about our salesman and are glad to hear that you found him to be nice. However, we are truly sorry to learn about the issues you encountered after the deal was made and the condition of your brand new car at delivery. We understand that a smooth and error-free process is crucial when purchasing a new vehicle, and we regret that we did not meet your expectations in this regard. Your satisfaction is our top priority, and we take your concerns very seriously. Please accept our sincerest apologies for any mistakes or miscommunications that occurred after the deal was finalized. We will thoroughly investigate the matter to identify the root causes and implement necessary measures to prevent similar issues from arising in the future. Matt W. - CR Mgr. - Right Honda

July 20, 2023

Prompt service. Estimated time accurate. Friendly staff. Waiting area roomy. Vending area good. Restrooms close. More

by jastaggs23794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roc
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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