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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,940 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,940 reviews

July 20, 2023

Excellent service and great customer service with customers. Highly recommend this service team and all of their hard work and dedication. More

by MATTWRAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

Everything seemed to be very well organized. Personel was very courteous and helpful. I had to wait about 30 minutes after I got there, but I was comfortable while waiting. More

by TESSIE51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Miller
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

Salesman was nice, lots of errors and rushing after deal was made. Brand new car was dirty at delivery. More

by JSCLINAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and Finance
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Jul 21, 2023 -

Right Honda responded

Thank you for sharing your feedback with us regarding your recent car buying experience. We appreciate your kind words about our salesman and are glad to hear that you found him to be nice. However, we are truly sorry to learn about the issues you encountered after the deal was made and the condition of your brand new car at delivery. We understand that a smooth and error-free process is crucial when purchasing a new vehicle, and we regret that we did not meet your expectations in this regard. Your satisfaction is our top priority, and we take your concerns very seriously. Please accept our sincerest apologies for any mistakes or miscommunications that occurred after the deal was finalized. We will thoroughly investigate the matter to identify the root causes and implement necessary measures to prevent similar issues from arising in the future. Matt W. - CR Mgr. - Right Honda

July 20, 2023

Prompt service. Estimated time accurate. Friendly staff. Waiting area roomy. Vending area good. Restrooms close. More

by jastaggs23794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roc
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

Gene is awesome! He really worked with my budget and I feel he is a trustworthy and honest guy. More

by CIERRAJEAN17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

They were super helpful and I was in and out quickly. I love this dealership! More

by MIKESPOSITO927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Jul 21, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 20, 2023

Both my sales personal were awesome. Went out of their way in the Hot heat outside to help me get into the vehicle I wanted. More

by COOKIECRUMS06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos ??
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 20, 2023

I felt a little pressured into getting a car but not by my sales guy; guess that’s normal for a dealership More

by REBECCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max(or matt? Can’t remember)
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Jul 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 20, 2023

Tristan, the salesman did an outstanding job working with me to find the vehicle I want. I really appreciate him. More

by Rachelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

I had an appt at 1 for service and recall. I left at 6:30. Unacceptable service and very expensive More

by Deestahly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Right Honda responded

Thank you for taking the time to share your recent service experience with us. We extend our sincerest apologies for the extended wait time and any inconvenience you encountered during your appointment. We understand that your time is valuable, and we regret that we did not meet your expectations on this occasion. Matt W. - CR Mgr. - Right Honda

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