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Right Honda

Scottsdale, AZ

4.6
2,940 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,940 reviews

July 26, 2023

I have always received great treatment at this dealership. Everything is succinct and understandable. The sales, service and financial interactions have been great. More

by HUMNGBRD13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gadoui (spelling)?
Jul 27, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 26, 2023

It truly earns it's name. ..Right Honda! Danny is an excellent Service Consultant with a true sense of customer service. More

by LYNDACARROLL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gariou, Walter Mundt
Jul 26, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support

July 26, 2023

I have to call to get updates. C’mon. Keep the customers updated. Took way too long to fix the problem. Ac failed within three years. Yikes. My first and last Honda. More

by ROB@THERAVENSCROFT.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
Jul 27, 2023 -

Right Honda responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent service visit and for the issues you encountered with your Honda's AC. At our dealership, we strive to provide transparent and timely communication with our valued customers, and it is clear that we fell short of meeting your expectations in this regard.

July 26, 2023

I was told to call Honda Good Will again to ask if they would apply the cost of my initial diagnostic fee to be applied to the repair. Honda Good Will again advised me to call the service manager at Right More

by Rachel Southerland
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim in Service and Marshall in Sales
Jul 27, 2023 -

Right Honda responded

Update: Dealer was able to have Honda USA contribute the majority of the cost of the repair as "Good Will", reducing the cost of the repair down to approx. $600. These approvals take some time, two weeks is normal. No, we will not apply the $205 diagnostic fee, as assistance has already been applied. Right Honda will be rescinding the warranty assistance we had approved by Honda USA as a response to the original disingenuous review. The customer may visit another Honda dealer and repeat the process. Matt W. - CR Mgr. - Right Honda

July 26, 2023

Always great service. Fast efficient and friendly. Knowledgeable serve advisor, with every question answered thoroughly. More

by COWEN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 27, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 26, 2023

Seemed like Alan didn’t really like me. All the other service people went into the waiting area to collect their customers and take them to the cashier. Mine called. It’s fine, I didn’t lik More

by NEWSLETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Jul 27, 2023 -

Right Honda responded

Thank you for bringing your recent experience at our dealership to our attention. We appreciate your feedback and want to extend our sincere apologies for any negative impression you had during your visit. We are truly sorry if you felt that Alan, our service representative, did not treat you with the respect and courtesy that all our customers deserve. Our team is committed to providing exceptional customer service, and we deeply regret if we fell short of meeting your expectations in this regard

July 26, 2023

Great experience at right honda! I added extra services to be completed and they still did everything in less time than what was quoted to me. More

by SHANNON.QUESENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 27, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 26, 2023

A little pricey but always able to fit you in. Everyone is friendly. Chairs with higher backs in the waiting room would be nice. More

by LarryQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen, service advisor
Jul 27, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 26, 2023

Treating the customer very respectful, professional, and listening to customer needs. Very easy to work with and not pushy . More

by NUTHAN87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 26, 2023

No, I have filled out a number of surveys and I am not going to fill out any more. More

by TUPPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Right Honda responded

Thank you for the stars, we will do our best to stop sending them to you.

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