Right Honda

Daniel Estrella helped my daughter with service on her HR-V. As usual, awesome service and care of her car's needs. Thanks for the exceptional service! HR-V. As usual, awesome service and care of her car's needs. Thanks for the exceptional service! More

This review is written to advise others that the sales tactics employed by a sales manager name Sam on the evening of December 29, 2023 were insulting and disingenuous. My daughter was looking for a CR-V tactics employed by a sales manager name Sam on the evening of December 29, 2023 were insulting and disingenuous. My daughter was looking for a CR-V hybrid vehicle and she determined that she like the meteoric gray model with black interior but the dealership only had a vehicle with a gray interior. Sam mentioned that since the vehicle was not exactly what she wanted that he would give her an amazing deal because the dealership had "dealer cash", but wanted to ensure that she would purchase if the deal was good. She signed a commitment statement to that effect. When Sam returned, he said the vehicle price was $41,175 MSRP plus $3,244.50 plus a $3,775 upcharge for a chip shortage, and with her 2009 CRV trade-in the cost out the door was about $50,653. After hearing that offer, I told Sam that this is not a good or amazing deal, and that I was insulted. Sam responded with what I would pay for it and I told him that I did not know. Since I had looked at the website with the vehicle listing and discount, I referred him to the website that showed the discount on the vehicle. He was not responsive to the amounts shown on the website. I also said the $3,775 upcharge is not shown on the website and he clicked the disclosure section which has disclaimer language. I honestly felt that when Sam had an amazing deal that it would be amazing not insulting. When someone says that they will work to get you an amazing deal and offers you an inflated proposal, that is disingenuous. I would recommend not purchasing a vehicle at Right Honda because the sales managers, at least Sam, will tell you that they will work for you and then not follow through. Also, my daughter had received correspondence from Shayne Fowler, the General Sales Manager that says come on in and see him, but that did not happen. I doubt anyone can see Shayne since he is over everyone. If Shayne was a part of this shady sales practice, then shame on Shayne. I do want to say that the lot sales person, Eli, was 5 star showing us the vehicle and talking to us with a sense that we were people and not idiots. The sales tactics employed by Sam were disappointing. I doubt anyone can get an amazing or good deal at Right Honda. More

Fantastic experience all around. This is my second purchase from Honda and Gary was extremely helpful This is my second purchase from Honda and Gary was extremely helpful More

Leased a new Honda CR-V hybrid. Excellent, fast service from sales and service on the home link installation. Excellent, fast service from sales and service on the home link installation. More

Great service and a friendly and knowledgeable service writer. My accord was completed on time. writer. My accord was completed on time. More

Caden Waite was excellent. Easy to talk to and new details about the Odyssey I bought. Easy to talk to and new details about the Odyssey I bought. More

I have done business with Right Honda for over 20 years, they employ competent employees. My go to contact is Alan McKenna in service. The job gets done right. they employ competent employees. My go to contact is Alan McKenna in service. The job gets done right. More

Andrew was great to work with. Probably the quickest in and out I have had at a dealership. Highly recommend Right Honda Probably the quickest in and out I have had at a dealership. Highly recommend Right Honda More

I made the switch to Right Honda to have my car service since this summer. The dealer is very organized and the team is friendly. I work with Kyle Trestrail and he does a great job!! He courteously listen since this summer. The dealer is very organized and the team is friendly. I work with Kyle Trestrail and he does a great job!! He courteously listens, patiently explains any procedures and efficiently handles my way back to work. Getting the loaner car went so smoothly , it was faster than getting an uber. The issue with the car was resolved. This dealer is well managed and how the team works together and with the customer is proof of that. Keep up the good job! More