Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,947 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
Contact Dealership
View Awards

7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 2,947 reviews

September 12, 2023

Showed up for an appointment and waited in the service Bay Area for 12-15 minutes and the service rep never showed up. Service area looked very cluttered and disorganized. I left and took my vehicle somew More

by JAD516
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody showed up.
Report | Print
Sep 13, 2023 -

Right Honda responded

Thank you for taking the time to share your recent experience with us. We're truly sorry to hear about the inconvenience you faced during your visit to our service center. Your feedback is invaluable, and we take it seriously as it helps us improve our services. First and foremost, we apologize for the delay you experienced while waiting for your service representative. We understand that your time is valuable, and this kind of wait is not up to our usual standards. We are investigating what went wrong in this instance to ensure it doesn't happen again in the future.

September 10, 2023

I liked everything about my salesman, the finance manager, and the dealership except for the fact I bought a new 2024 Honda CR-V Hybrid and was not given a USE and CARE BOOK. Not acceptable. I unde More

by Casey
Recommend Dealer
Yes
Employees Worked With
Chace Younger
Report | Print
Sep 11, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

September 08, 2023

I just purchased my 3rd vehicle from Right Honda. I'm sure it will not be my last! Pretty easy to deal with and Ron Rocky is a pleasure to work with! More

by christyriggs87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Rocky
Report | Print
Sep 11, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

September 06, 2023

Was great. In and out same day vs other Honda who took 3 days and still hadn’t gotten vehicle into diagnostics More

by Justin.Ritz1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Report | Print
Sep 06, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

September 06, 2023

Friendly and made the whole process very transparent for me. No complaints here, satisfied customer! More

by BRADEN.MOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Sep 07, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

September 06, 2023

Always fast and friendly service! No complaints ever. Needed new a new tire and it was changed in no time! More

by BRADEN.MOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Report | Print
Sep 07, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

September 04, 2023

Very sneaky people. Don’t find out things until you are done signing so no going back More

by Disha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Sep 06, 2023 -

Right Honda responded

We are genuinely sorry to hear about your recent experience with our dealership, and we appreciate you taking the time to provide feedback. Your satisfaction is important to us, and we regret that your experience did not meet your expectations. We understand your frustration with feeling like important information was not disclosed until after the signing process. Our goal is to provide transparent and honest service to all our customers, and we apologize if this was not your experience.

Sep 06, 2023 -

Disha responded

Sorry doesn’t bring amount I spent for car. Which I was going to finance. But rate that dealer was offering was way off then what was advertised online.

Sep 06, 2023 -

Disha responded

I wanted to finance the car at the rate it was advertised on website, I was pre approved also. But at the end of signing I was told the rate would be lot higher than what I was pre approved for!!! I had to come up with the money. I wish I had a choice of backing out just like what Dealership did!!

September 04, 2023

Good price. Not too much pressure. Salesman didn't apply too much pressure and answered all my questions thoroughly. More

by LEAVERTON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Burns
Report | Print
Sep 06, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

September 02, 2023

Fantastic! Absolute Perfection in every way! BEST car buying experience EVER. Highly recommend Right Honda! More

by MEDRECSMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, Danny, and Tate.
Report | Print
Sep 06, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Sep 06, 2023 -

MEDRECSMAN responded

Again my many thanks to Danny and Tate, but especially to Max whose incredible sales expertise made my experience with Right Honda the absolute BEST! His professionalism and knowledge put me at ease, and to say that his outstanding customer service, focus, and dedication truly reflected and personified what represents Right Honda would be to state the obvious. My deepest, sincerest thanks, and my highest endorsement! TY, Max, and to ALL!

September 02, 2023

The service is the worst service ever I have seen in my life after my first year usage a brand new Honda Accord 2022. I start to talk with the guy about some issues and he is like you're having a quick ser More

by MINA.FBIBRAHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't see any of them!
Report | Print
Sep 06, 2023 -

Right Honda responded

We sincerely apologize for the inconvenience and dissatisfaction you experienced during your recent visit to our dealership for service on your 2022 Honda Accord. Your feedback is vital to us, and we deeply regret that your experience did not meet your expectations. First and foremost, we apologize for the confusion and miscommunication regarding your service request. It is essential that our service advisors provide clear information about the services being performed on your vehicle, and we acknowledge that this did not happen in your case. We appreciate your patience in this matter and are glad to hear that the tire rotation was completed as requested. We understand that you've had your Honda Accord for almost a year and have concerns about its current condition. It is our goal to ensure that your vehicle is in the best possible condition, and we apologize for any inconvenience caused by the need for additional service. Regarding the need for you to leave your car with us until Monday for further inspection, we understand that this can be inconvenient, especially given the distance you have to travel. We regret that we were unable to provide you with alternative transportation options on this occasion. We will certainly review our procedures to see if there are ways we can better accommodate our customers in similar situations in the future.

1
...
6
7
8
...
295