Right Honda

Logan was very helpful. I will come back and refer others. He made purchasing very easy I will come back and refer others. He made purchasing very easy More

They are idiots. Couldn't even get the right vin number on my contract. do not come here! service center could not find my keys when they were done, turns out they le Couldn't even get the right vin number on my contract. do not come here! service center could not find my keys when they were done, turns out they left them in someone else's car. like i said, idiots! More

Dont bother making any sort of significant drive to this dealership if you ever have questions or need anything from them after buying your car you will get 0 help unless you go in person. My husband’s car dealership if you ever have questions or need anything from them after buying your car you will get 0 help unless you go in person. My husband’s car was totaled in February and we need additional documentation for our gap insurance claim, except no one but sales answers the phone. The sales person will then transfer you to finance voice mailbox or throw your message in the trash. I have tried to get our documents sent multiple times over the phone this week. So now im going to have to drive 45 minutes on my day off to this dealership to get 3 documents that will take 10 minutes to collect from the finance team. UPDATE 5/19 We went in to get the documents last week, and finance gave us the incorrect documents for our gap claim, this delay is causing us hundreds a month having to make payments on our totaled car. We emailed the manager and the person we spoke to from finance and its been 5 days with no response. Incredibly disappointed we returned here for our replacement car. More

I will not go back to Right Honda again. The sales man was rude, condescending and didn't listen to me or care about my wants and needs at all. He only wanted to sell a car and didn't care The sales man was rude, condescending and didn't listen to me or care about my wants and needs at all. He only wanted to sell a car and didn't care how it affected me. More

As a buyer I knew what I wanted, drove it, bought it, cash. Sales guy Joe, was friendly , helpful. Tough job. At checkout, a manager got involved. Unfortunately I was not told about a "safety feature" cash. Sales guy Joe, was friendly , helpful. Tough job. At checkout, a manager got involved. Unfortunately I was not told about a "safety feature" cost included in the total price until I was sitting down with finance. AND I asked about all the extra taxes, etc. I found that to be disingenuous. I was able to remove that hidden cost as finance. BUT I can see how many people dont pay attention and consider it to be normal part of taxes, registrations etc. $1400... More

We recently had our car serviced at Right Honda, and I must say, our technician Danny Shaw went above and beyond in every way possible. Not only was he incredibly accommodating, meeting our specific needs must say, our technician Danny Shaw went above and beyond in every way possible. Not only was he incredibly accommodating, meeting our specific needs with ease, but he also exceeded our initial expectations. His proactiveness made what could have been a stressful weekend so much more manageable. He represented Right Honda with such professionalism and care that we felt completely at ease. It's clear that customer satisfaction is his priority, and because of his exceptional service, we will definitely continue to choose Right Honda for all our future car needs. Highly recommended! More

The other reviews on here about being baited with a loaner and then refused one when you get there are 100% accurate. The “supervisor” Tim needs to be fired. He has zero understanding of what customer loaner and then refused one when you get there are 100% accurate. The “supervisor” Tim needs to be fired. He has zero understanding of what customer service is. His employee promised me a loaner vehicle while mine was getting serviced but they did the classic bait and switch when I got there. Turns out Timmy refused to give me a loaner and continued to argue with me about it with a smug smirk on his face as if he cruelly enjoys denying loaners after promising them. Tim seemed beyond hurt and offended when I told him the car had its oil changed elsewhere. He kept bringing this point up which showed his true colors, he wants to milk every dime out of the owners who go there. The loaner was a must for me so I refused for them to touch the car. It’s sad to see how grossly bloated these dealerships got during Covid while scamming customers with obscene markups that they forgot the basics of customer service. I’ll be filing a complaint with the AZ attorney General for these sleazy and unethical bait and switch practices. More