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Right Honda

Scottsdale, AZ

4.6
2,976 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,976 reviews

August 20, 2023

Kyle did a wonderful job of explaining everything and the timing was exactly as promised. More

by MPHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 20, 2023

Kyler was very helpful and answered all my question. would definitely recommend Right Honda to my friends and family. More

by AMITPADHI619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kyler
Aug 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 20, 2023

Took care of my service needed and did it timely knowing that I was waiting. Went over the information about things, so that I had a clear understanding of things. Appreciate the professionalism. More

by TINAPHX_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in the Service department
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 20, 2023

Service was very quick. The associates that assisted me in getting my car maintenance done were very nice and courteous. The associates were very quick. In getting my car ba More

by CISYCASSYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 20, 2023

Good dealer ship and awesome performance. Nice to have such dealership’s near my home More

by kjsvaradarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 20, 2023

Having been a customer of Right Honda’s service department since 2001, I was very discouraged to have experienced the poor level of service and disregard for my business during Friday’s visit. My a More

by michaelinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn - Service
Aug 21, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our service department. We apologize for the disappointment and frustration you encountered during your visit. Your feedback is important to us, and we deeply regret any inconvenience you faced during your appointment. We understand the importance of providing consistent and attentive service, especially to a long-standing customer like you. We sincerely apologize for any lack of attention to detail and the disregard for your specific requests during your visit. Your experience is not reflective of the level of service we aim to provide, and we understand that there were several missed opportunities to meet your expectations. We take your comments seriously and will be addressing the issues you raised with our service team to ensure that such situations do not happen in the future.

August 20, 2023

They do awesome work! My only complaint is the wait times can be long. They could use more loaner cars to help with that. More

by HEATHERKUUSELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who
Aug 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 20, 2023

Adrian was excellent however, the “closer” guy was awful. Made up numbers on a scrap of paper? Added $6000 to the price the dealer had posted on the car. Made the sales process terrible. Still don’t have any More

by HARSHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Adrian, Vincent Bonifatto
Aug 21, 2023 -

Right Honda responded

Thank you for taking the time to share your recent experience at our dealership. We appreciate your feedback, and we apologize for the negative impression left by the sales process and the interactions you had with our "closer" representative. We also apologize for any delay in providing you with copies of the documents you signed. We're pleased to hear that Adrian provided you with excellent service, and we understand that the overall experience was marred by the behavior of the other team member. Your experience does not align with our standards, and we deeply regret any frustration you may have experienced.

August 20, 2023

I was impressed by the professionalism of the staff with whom I interacted and by the promptness of the service. More

by missedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzie ******
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 20, 2023

Mike did a great job. On time on budget. Service waiting room clean and well stocked. More

by DENNISEEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz, Jason Decker
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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