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Right Honda

Scottsdale, AZ

4.6
2,945 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,945 reviews

August 22, 2023

Great service by the service professional on my 2018 Honda CRV in Scottsdale on bell road More

by AJAYNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 23, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 22, 2023

Fantastic service and sales. Surpasses all other dealers. I’ve now purchased 3 vehicles from Right because of it. I’ve shopped all around the Phoenix metro area and always come More

by Kburows
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 23, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Aug 23, 2023 -

Kburows responded

Julio was the man… fantastic salesman. Thanks my friend.. you made the difference. I would have given you 5 stars but the system didn’t allow me to do so.

August 21, 2023

Great service, did not try to push or upsell! Even helped get a loaner vehicle while mine was being serviced. More

by ANDREWJOELBAILEY
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Aug 22, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 21, 2023

Recent work done on my daughters Honda Civic was so easy going through Zack Zeiler I really enjoyed bringing my car to him and working with them More

by JJHITTLE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bonifatto
Aug 22, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 21, 2023

Service was great, unfortunately same as the last 3 times I was there, the sales people were in the waiting room asking people if they wanted to trade in their car, especially pounced on the ones with repair More

by LA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 21, 2023 -

Right Honda responded

Write a review response for an auto dealer, "Thank you for sharing your feedback regarding your recent service experience at our dealership. We appreciate your comments and apologize for any discomfort you may have experienced due to our sales team's approach in the waiting room. Your feedback is valuable to us, and we take your concerns seriously. We're glad to hear that you had a positive service experience, but we regret that the sales tactics you encountered have left you with a negative impression. Your experience does not reflect our commitment to providing respectful and considerate customer interactions. We understand the importance of providing a comfortable and relaxed environment for our customers, and we apologize if our sales team's behavior did not align with this goal. We'll be addressing this matter with our sales team to ensure that such approaches are handled with more sensitivity and discretion.

August 21, 2023

This dealership was very helpful! It was fast and very efficient! Would highly recommend this dealer! More

by REYNA.COLIN11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall and Zach!
Aug 22, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 21, 2023

Professional, low pressure, willingness to work with budget, courteous, A++ for Chace, Trevor and Walter! I’ll be back! More

by A1SERRANOVARGAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chace with sales, Trevor assistant manager, Walter in Finance
Aug 22, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 21, 2023

Excellent services, quick and affordable. They ordered me a Lyft at my convenience. Knowledgeable staff. More

by cgelb121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 22, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 21, 2023

Excellent and prompt service. Steven Yazzia is very good. Customer editing area is clean and neat. More

by ROX.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzia
Aug 22, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 21, 2023

We arrived at our 9 am appointment as required. Waited three hours for a diagnostic that took 30 min. Then, we were told that you had the part but not enough time to fixed the issue by the end of t More

by THE4JAYS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Aug 22, 2023 -

Right Honda responded

We appreciate you taking the time to share your feedback about your recent experience with us at [Auto Dealer's Name]. We sincerely apologize for the inconveniences and frustrations you encountered during your visit. We understand that your time is valuable, and we regret that there was a delay in the diagnostic process which led to an extended wait time. This is certainly not the level of service we aim to provide, and we apologize for any frustration this may have caused. We're also sorry to hear about the situation with the required part and the subsequent need to leave your vehicle overnight. We understand how important it is to have your vehicle serviced in a timely manner, and we apologize for falling short of your expectations.

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