Right Honda
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 8:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 4:00 PM
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I had an appointment set and there was no waiting and the gentleman by the name of Daniel took care of any questions I had and he was very professional. I noticed that they don’t put the sticker on the insid gentleman by the name of Daniel took care of any questions I had and he was very professional. I noticed that they don’t put the sticker on the inside of the door that it was service. Instead they placed it on my windshield. Which next time I will ask for them to put in on my door.. The other thing that was surprising was, most other dealer wash your car after serving it and my car needed it. I was going to get it washed before but since I have taken my cars in to be service at other dealers they always washed it. It’ is a courtesy for having the dealers wash it. I was very surprised. More
I have no problem with the car itself. Its a Honda and ive always been a big fan. My problem is with the dealership and the overpriced 'desert package' they force customers to avail. Inclu Its a Honda and ive always been a big fan. My problem is with the dealership and the overpriced 'desert package' they force customers to avail. Included in that package is the film or 'BRA' they install to protect the front of the car. I just found out they only install the hood and fender parts of it. Not the bumper or the front side of the car. I do believe that defeats the purpose of the bra or the protection it is supposed to do. When you leave out the most exposed and prone part of the car to rocks and bugs. I FEEL SHORTCHANGED with something that was shoved down my throat. I paid too much for something that does not protect my car at all! More
My issues were resolved sufficiently. Thank you to Ryan, Trevor and Carlos for making the situation right. I appreciate the care you took in helping make my experience a good one. Thank you to Ryan, Trevor and Carlos for making the situation right. I appreciate the care you took in helping make my experience a good one. More
They are idiots. Couldn't even get the right vin number on my contract. do not come here! service center could not find my keys when they were done, turns out they le Couldn't even get the right vin number on my contract. do not come here! service center could not find my keys when they were done, turns out they left them in someone else's car. like i said, idiots! More
Dont bother making any sort of significant drive to this dealership if you ever have questions or need anything from them after buying your car you will get 0 help unless you go in person. My husband’s car dealership if you ever have questions or need anything from them after buying your car you will get 0 help unless you go in person. My husband’s car was totaled in February and we need additional documentation for our gap insurance claim, except no one but sales answers the phone. The sales person will then transfer you to finance voice mailbox or throw your message in the trash. I have tried to get our documents sent multiple times over the phone this week. So now im going to have to drive 45 minutes on my day off to this dealership to get 3 documents that will take 10 minutes to collect from the finance team. UPDATE 5/19 We went in to get the documents last week, and finance gave us the incorrect documents for our gap claim, this delay is causing us hundreds a month having to make payments on our totaled car. We emailed the manager and the person we spoke to from finance and its been 5 days with no response. Incredibly disappointed we returned here for our replacement car. More
I will not go back to Right Honda again. The sales man was rude, condescending and didn't listen to me or care about my wants and needs at all. He only wanted to sell a car and didn't care The sales man was rude, condescending and didn't listen to me or care about my wants and needs at all. He only wanted to sell a car and didn't care how it affected me. More
I wanted a specific type of Civic. They went out of their way to secure the car from another dealership. The salesman was knowledgeable and helpful. Once the sale was complete, he made They went out of their way to secure the car from another dealership. The salesman was knowledgeable and helpful. Once the sale was complete, he made sure we knew how to set up the car. Logan is the best. More
As a buyer I knew what I wanted, drove it, bought it, cash. Sales guy Joe, was friendly , helpful. Tough job. At checkout, a manager got involved. Unfortunately I was not told about a "safety feature" cash. Sales guy Joe, was friendly , helpful. Tough job. At checkout, a manager got involved. Unfortunately I was not told about a "safety feature" cost included in the total price until I was sitting down with finance. AND I asked about all the extra taxes, etc. I found that to be disingenuous. I was able to remove that hidden cost as finance. BUT I can see how many people dont pay attention and consider it to be normal part of taxes, registrations etc. $1400... More