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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,975 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,975 reviews

August 29, 2023

Great experience, will be back again soon. Thanks again to Gary for a painless buying process More

by SHERWINLOAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz
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Aug 30, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 29, 2023

Accommodating and informative staff. All questions were answered. Staff is upfront and honest with each interaction I have had with them. More

by TIFFLEARNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene , Steve Fabiano, Gary Kravetz, Vincent Bonifatto
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Aug 30, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 28, 2023

The best ever car-buying experience I have ever had. Gary is a rockstar. Gary is the GOAT. More

by MSTORY2014
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
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Aug 29, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 28, 2023

Poor service. Wait was long. Pricing was deceitful with all kinds of extra added-on fees. Service was under par. More

by Matt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven - Service Advisor
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Aug 29, 2023 -

Right Honda responded

We sincerely apologize for the less-than-satisfactory experience you had at our dealership. Your feedback is extremely important to us, and we regret any inconvenience or frustration you encountered during your visit. We understand that a long wait time can be frustrating, and we apologize for not meeting your expectations in this regard. Your time is valuable, and we're committed to improving our processes to ensure a more efficient and timely service experience for all our customers.

August 28, 2023

Service advisor M. Mcpherson was very friendly. Got my 22 CR-V in and out quickly. More

by BGIBBS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mcpherson
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Aug 29, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 28, 2023

Tristan was super helpful and a wonderful person to work with. Didn’t rush anyone. More

by MENDEZERWIN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Dailey
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Aug 29, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 28, 2023

They have a lot of car selling options. However, the buying experience is in a high pressure, and not so transparent for the price and the car condition More

by Tim
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Pineau
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Aug 28, 2023 -

Right Honda responded

Thank you for sharing your thoughts about your recent visit to our dealership. We genuinely appreciate your feedback, as it helps us identify areas where we can improve our services and customer experiences. We're pleased to hear that you found our wide range of car selling options appealing. However, we deeply regret that your buying experience did not meet your expectations in terms of transparency and pressure. Please accept our sincere apologies for any discomfort this may have caused you. Matt W. - CR Mgr. - Right Honda

August 28, 2023

Steven was good, but it was hard to get anyone at Honda to call me back or to get answers as to what happened to my car. They did give me a loaner, but they should have when my car oil cap came off after i More

by BRITTANYLETTICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for sharing your experience with us. We deeply apologize for the difficulties you faced, and we appreciate your patience throughout this situation. We're glad to hear that Steven provided you with good service. However, we're genuinely sorry for the inconvenience you encountered when trying to get in touch with our team. Communication is vital, and we understand that prompt responses are crucial to addressing customer concerns effectively. We regret that the incident with your oil cap resulted in such a dangerous situation, and we sincerely apologize for the inconvenience and stress this caused you. It's disappointing to know that there was an oversight during your oil change that led to such an issue. We take full responsibility for our mistakes, and we appreciate your understanding as we worked to rectify the situation. Your safety and satisfaction are our top priorities. We're pleased that we were able to own up to the mistake, conduct thorough testing, and eventually provide you with your car back in a better condition. We're grateful for your patience and for allowing us the opportunity to make things right. Your feedback is crucial to our continuous improvement, and we're committed to learning from this experience to better serve our customers in the future.

August 28, 2023

I love this dealership and would not go anywhere else. . they let you know what is needed and what is not.. they have awesome customer service!! More

by CHALL330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In service Bill and Alan
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Aug 29, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 28, 2023

Great customer service. Very helpful and informative and friendly. Always goes the extra mile and take care of you. More

by markcicoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Soukup
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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