Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,947 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
Contact Dealership
View Awards

7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 2,947 reviews

August 28, 2023

I love this dealership and would not go anywhere else. . they let you know what is needed and what is not.. they have awesome customer service!! More

by CHALL330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In service Bill and Alan
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 28, 2023

Great customer service. Very helpful and informative and friendly. Always goes the extra mile and take care of you. More

by markcicoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Soukup
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 28, 2023

Service was good. Although when I called twice to try and get an update I was not able to speak with my advisor. My appt was at at 1015am and I did not get my car back More

by nuyorcana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service dept
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for the positive, we appreciate your business.

August 28, 2023

Customer service at Right Honda was a pleasant experience. Staff was courteous, respectful, and efficient. More

by JSIMMONS150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzie
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 28, 2023

There were significant communication issues between the person who checked me in and the service advisor regarding an overheating transmission problem on my 2018 Ridgeline Black Edition with only 38,000 mi More

by DONALDOSTROWSKI
Service Communication
Recommend Dealer
No
Employees Worked With
Tim. Truc
Report | Print
Aug 29, 2023 -

Right Honda responded

We want to extend our sincerest apologies for the communication breakdown and the frustration you experienced during your recent service visit. Your feedback is invaluable to us, and we deeply regret any inconvenience caused by the discrepancies in the information provided to you. We understand the importance of accurate communication, especially when it comes to diagnosing and addressing vehicle issues. It's disheartening to hear about the confusion that arose concerning the overheating transmission problem on your 2018 Ridgeline Black Edition. We deeply regret the incorrect information you received about the factory-installed transmission cooler and the shifting statements regarding the approval for a new transmission. This experience falls short of the high standards of service and communication we aim to provide. We want to address this situation promptly. Please know that we take your concerns seriously, and we are actively reviewing our processes to prevent such issues from occurring in the future.

Aug 29, 2023 -

DONALDOSTROWSKI responded

The posted response was just a lot of word salad and more apologies. My initial review did not contain all the miscommunication issues I encountered. I didn't mention how I made numerous unnecessary trips back and forth to the dealership the day my truck was being serviced. I received apologies for that also, in addition to apologies for everything else. All I've heard is one apology after another, how they are reviewing processes, they don't want this to happen again, etc. How about actions, not just apologies? "We want to address this situation promptly." Right Honda has not contacted me directly, nor has anything been done to address the issues I experienced. My name is on the review, so they know who I am and how to contact me. Instead, they chose to respond to the review online.

August 28, 2023

It was easy to make an appointment and everyone was really nice. I was in and out in less than an hour. More

by meglin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 28, 2023

Easy to schedule. Good service from beginning to end. Highly recommend. I will be back. More

by DLONGFELLOW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan, the service manager
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 28, 2023

No issues with the service on my 2018 Honda Civil. Answered all questions and Car service done well. Good communication from advisor. More

by christiestapleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 28, 2023

The dealership was super clean and the staff was amazing they listened to what I wanted and the price I wanted to stay at. More

by LEXUSP66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 28, 2023

Excellent service within two hour completed. Team was friendly and informative. Lobby was clean with wifi available. Nice work. More

by GALATORRE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

1
...
10
11
12
...
295