Rick Ridings Ford

Amazing Customer Service Today I bought my second car from Rick Ridings Dealership and I couldn't be any happier .Thanks Rick Ridings once again. You all are Awesome and I wil Today I bought my second car from Rick Ridings Dealership and I couldn't be any happier .Thanks Rick Ridings once again. You all are Awesome and I will definitely be recommending your dealership to everyone. Thank You, Joyce Deters More

Poor Salesmanship My son-in-law and I were very disappointed in the salesman, Jake, with the service we received. We drove over from Springfield (120 mile round trip) My son-in-law and I were very disappointed in the salesman, Jake, with the service we received. We drove over from Springfield (120 mile round trip) to see three cars, which were discussed on the Friday prior to Christmas. We called on the way to confirm the cars were still available and confirm their options. Jake remembered the cars and check on options for one of them, confirming it had the option. Upon arrival we were informed all three were unavailable: 2 sold in the morning and 1 was at another shop for warranty work. Then he attempted to sell us another vehicle, with the options we were looking for, which was some $6,000 higher or a lesser model, on which we could add the option for $1,000. Won't be going back. More

Rick Ridings I bought a vehicle from Jacob Marshky. Him and the team at Rick Ridings made it possible for me to be in the van that I’ve always wanted without the a I bought a vehicle from Jacob Marshky. Him and the team at Rick Ridings made it possible for me to be in the van that I’ve always wanted without the awful payment I always dreaded. I am so happy that I chose to go with Rick Ridings again. They never seem to fail at what they do! More

Rick Ridings Rules We recently purchased a new Ford Fusion from Louis VonHatten and it was a great experience. Louis made the whole process enjoyable and ensured we foun We recently purchased a new Ford Fusion from Louis VonHatten and it was a great experience. Louis made the whole process enjoyable and ensured we found the perfect car for us. They gave us a great price from the get go so there was no needless haggling. I would highly recommend Louis and this dealership. More

Not impressed at all First off, bad on us for going through with the purchase. Drove nearly 200 miles to look at a car they had. They were essentially unwilling to deal on First off, bad on us for going through with the purchase. Drove nearly 200 miles to look at a car they had. They were essentially unwilling to deal on the car price or trade-in value. And when negotiations got to the point they wouldn't budge on either end, we should have simply walked out, as there were other cars at other dealers on our list to check out. I've been fooling around with cars since I was 14 (that's over 50 years), have bought and sold too many to count, and have even sold cars and been a sales manager at a new car dealership. I think the salesman was simply operating within the dealership practices and guidelines, so I don't imagine our experince would have been better with any other salesperson. As we were leaving, I overheard the same lame excuses from other salesperson cubicles on inability to negotiate and low trade values that we had heard. Another issue is that the car we bought is a Kia (a used 2018). The salesman agreed that on the test drive there was a bothersome vibration in the steering wheel when braking. We're trying to get it into our local Kia dealership here without success, so we called Ridings. They said wait a couple weeks, maybe it's rust on the rotors and maybe it'll get better. I wish we had a better experience, but given what we did experience, I would recommend avoiding this dealer. Overall an unsatisfactory experience, and I can't recommend them. More

Great experience Jesse was a.great help on purchasing my new.car Very caring and made sure there were no questions before leaving the dealership. My family has purch Jesse was a.great help on purchasing my new.car Very caring and made sure there were no questions before leaving the dealership. My family has purchased many cars, both new and used, from Rick Ridings and we have always been given excellent service. I would highly recommend this dealership to everyone More

Best Dealership Around I can't speak highly enough of this dealership. I had a slew of issues that was out of the dealerships control and they went above and beyond to make I can't speak highly enough of this dealership. I had a slew of issues that was out of the dealerships control and they went above and beyond to make sure I was satisfied with my purchase. This dealership is fair, honest, and they genuinely care about the customer more then they care about how much money you are spending. I'm so impressed with their service that I will be purchasing all my future vehicles from here. I personally worked with Dan in sales and Casey in the service department, I highly recommend both individuals! More

Best experience possible! Tony Moore was so helpful and got me in better than I hoped for cheaper than expected. Go see him! Great place to deal with! Tony Moore was so helpful and got me in better than I hoped for cheaper than expected. Go see him! Great place to deal with! More

Thank you! Louis VonHatten sold us a Ford Fiesta and we couldn’t have been more pleased. We had been thinking about buying a car for a few months and he was very Louis VonHatten sold us a Ford Fiesta and we couldn’t have been more pleased. We had been thinking about buying a car for a few months and he was very patient with us throughout the whole process. He also let us know when cars within our price range and preference were available. We enjoyed the atmosphere at Rick Ridings. Everyone is supportive and friendly! Thank you all! More

Bad news ridings-rating 0 -worthless! !!! Dealership is not at all professional or honest! Lied to me several times !!! I hesitantly bought a vehicle from them and two weeks later my trade in Dealership is not at all professional or honest! Lied to me several times !!! I hesitantly bought a vehicle from them and two weeks later my trade in car is still not paid off! They told me that was my fault and I should make a payment on it and basically hung up and have ignored my messages I'm getting a lawyer! Don't buy from them ! More