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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,118 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,118 Reviews of Rick McGill's Airport Toyota

December 20, 2024

Tom was very helpful--he recognized the problem and fixed it quickly, showing me how. Now if it happens again, I'll be able to do it myself. More

by Wren
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lou and Tom
December 17, 2024

Matt was a great salesperson. Management was very nice as well. Buying experience was quick and easy. Highly recommend this dealership. More

by J Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
December 11, 2024

My salesman was very knowledgeable, helpful , kind and nice. He was a pleasure to work with! More

by Patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
December 04, 2024

My service rep kept me informed during every step. Enjoyed having the free snacks and drinks. More

by mardam
Recommend Dealer
Yes
Employees Worked With
Don't remember sorry
November 23, 2024

I really dislike filling out these surveys, so on and so forth, and on and on More

by pfortney4579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
November 22, 2024

This was my first experience having my car serviced. My husband passed away a few months ago and he always took care of the cars. The service department was very helpful in explaining with what needed More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
November 20, 2024

I spent 3 hours and 45 minutes getting an oil change and them suggesting I do over $4,000 maintenance on my car. I have been a customer for 20 years and the service has continued to get worse. It was won More

by dotmills1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tami
November 19, 2024

I WAS HERE ON TIME AND THEY HAD ME OUT IN LESS THEN AN HOUR. More

by sharyf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBBYN HICKS
November 09, 2024

Very positive first visit to the dealership. Very friendly people at the dealership. Could not have asked for a better experience. More

by fsm0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami and Shela
November 01, 2024

Matt makes sure my vehicle is on good working order and that necessary maintenance was completed More

by 22 year toyota owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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