Rick Hendrick Toyota Sandy Springs

Awesome and painless stress-free experience with Mr. Christmas straightforward pricing and we didn't spend all day getting the dream car for my wife., no pressure, good quality, vehicle, great warranty Christmas straightforward pricing and we didn't spend all day getting the dream car for my wife., no pressure, good quality, vehicle, great warranty coverage. ask for mr Christmas More

Mr. John Christmas was a pleasure to deal with. The whole sale process was easy and no stress. I’m very happy with my experience there and the car I walked away with. I feel I got a fair price and go whole sale process was easy and no stress. I’m very happy with my experience there and the car I walked away with. I feel I got a fair price and good value for my trade.. I would definitely recommend this dealership for anyone looking for a New or used Car. More

Huge thanks to Amaury Martinez for making everything such a great experience! He was genuinely kind, extremely helpful, and made the whole process feel effortless. It’s not every day you come across someone a great experience! He was genuinely kind, extremely helpful, and made the whole process feel effortless. It’s not every day you come across someone who takes such good care of their customers! More

I couldn’t be happier with the service I received from Amaury Martinez. He was knowledgeable, respectful, and attentive to everything I needed, making sure the entire experience went smoothly from beginni Amaury Martinez. He was knowledgeable, respectful, and attentive to everything I needed, making sure the entire experience went smoothly from beginning to end. I would absolutely recommend him! More

Amaury Martinez made buying a car a much better experience than I expected. He was easy to talk to, never made me feel pressured, and went out of his way to make sure everything went smoothly. Coul experience than I expected. He was easy to talk to, never made me feel pressured, and went out of his way to make sure everything went smoothly. Couldn’t have asked for a better salesman! More

I had a great experience working with Amaury Martinez. He was super friendly, patient, and helpful throughout the whole process, and you can tell he genuinely cares about making his customers happy. I rea He was super friendly, patient, and helpful throughout the whole process, and you can tell he genuinely cares about making his customers happy. I really appreciate all his help! More

Amaury Martinez was amazing to work with! He made the entire process easy and enjoyable, was always willing to answer my questions, and made sure I felt comfortable every step of the way. Def He made the entire process easy and enjoyable, was always willing to answer my questions, and made sure I felt comfortable every step of the way. Definitely recommend him to anyone looking for a great car buying experience! More

Easy to deal with. I feel like i got a very fair deal. We called ahead and made an appointment to see Jordan and she was great! The detailing department however was a I feel like i got a very fair deal. We called ahead and made an appointment to see Jordan and she was great! The detailing department however was a bit slow but overall I would definitely recommend Jordan and this dealership to others. More

From the moment I arrived, David Ward at Rick Hendrick Toyota Sandy Springs made me feel welcome. He was attentive, knew his stuff, and went out of his way to make sure I found what I needed. Everything c Toyota Sandy Springs made me feel welcome. He was attentive, knew his stuff, and went out of his way to make sure I found what I needed. Everything came together without the usual headaches of buying a car. More

3 years after the unpleasant experience at Rick Hendrick Toyota Sandy Springs, I went back for a recall service but this time it was even worse. My 2023 Toyota Tundra was at Rick Hendrick Toyota Sandy Sp Toyota Sandy Springs, I went back for a recall service but this time it was even worse. My 2023 Toyota Tundra was at Rick Hendrick Toyota Sandy Springs for about a week for entire engine replacement under Toyota recall# 25TA14. During pickup, I discovered the passenger-side mirror was broken. The mirror was not broken when I left the truck with the dealership. I immediately brought this to the service department's attention. But my interaction with Service Manager DAVID RAY was extremely disappointing. He denied that the dealership was responsible and stated that I had damaged it previously. When I disputed that, he asked me to leave and THREATENED TO CALL THE POLICE if I did not leave immediately. Regardless of the disagreement over who damaged the mirror, I believe a customer reporting damage after a week-long major repair deserved a professional investigation and respectful conversation, not aggressive and insulting treatment. Since the dealership refused to repair the mirror and I did not have photographic proof showing its condition immediately before drop-off, I eventually had to leave. I’ve emailed the owner Parker Hendricks about it. I don’t know if he’s the one who encourages the staff in these manners! More