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Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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The overall experience was excellent. The staff worked hard to get us the best possible deal. They all worked hard to get things done quickly and efficiently. All our options were laid out for us. The sta hard to get us the best possible deal. They all worked hard to get things done quickly and efficiently. All our options were laid out for us. The staff was very friendly. Donny Lavassar was very helpful as well as the finance gentleman and the GM. I would strongly recommend this dealership to everyone. Very military friendly!! More
Since I bought my Chrysler Sebring this is the second time I have had it in. The first was an oil change, today was for some repairs. Rich Green assisted me both times. He is extremely helpful, and frien time I have had it in. The first was an oil change, today was for some repairs. Rich Green assisted me both times. He is extremely helpful, and friendly. He is even a southern gentleman as he held open the door for me, walked me to my car, opened my car door for me. Very nice touch. He is a great asset to Rick Hendrick Service Department. More
Stan was an excellent represenative of this dealership. Good product knowledge and went that extra mile to secure the vehicle requested. Overall a great guy! Good product knowledge and went that extra mile to secure the vehicle requested. Overall a great guy! More
I was very satisfied with the customer service of my sales person and the finance department. They offered me a lot of different option and were able to get me the car I originally wanted. sales person and the finance department. They offered me a lot of different option and were able to get me the car I originally wanted. More
By far the most outgoing salesman without being over bearing. Never once did I feel pressured or not in control. And the fact that he finished the sale in person on his day off is a testament of his com bearing. Never once did I feel pressured or not in control. And the fact that he finished the sale in person on his day off is a testament of his commitment to excellence. More
First time buying a new car and the people couldn't have been nicer and more helpful and the process was super easy. From the moment we started looking to the time we drove our new Dodge Challenger off the been nicer and more helpful and the process was super easy. From the moment we started looking to the time we drove our new Dodge Challenger off the lot we were made comfortable and never once felt pressured. From the salesperson to the finance department the whole experience was great!! Highly recommend!! More
Mr. LaVassar is an exceptional salesman. He is a very personable individual who always put forth a positive, helpful attitude. From start to finish with the purchase of our new Chrysler Town & Country, h personable individual who always put forth a positive, helpful attitude. From start to finish with the purchase of our new Chrysler Town & Country, he ensured that we understood everything in the purchasing process. His insight and knowledge of Auto sales is unsurpassed and that is why we went back to him in all three of our purchases with Rick Hendrick Chrysler, Dodge, Jeep dealership of North Charleston, SC. Thank you for the oportunity to convey these comments. Sincerely Golden & Theron Irving, Hanahan, SC. More
I have had my PT Cruiser for just over six years, and just within the last 2 weeks the battery has died and then today, I got into the car to do some running around, and of all things, the Air Conditione just within the last 2 weeks the battery has died and then today, I got into the car to do some running around, and of all things, the Air Conditioner is not working! I call "RICK HENDRICK," to set up an appointment to bring the car in, get Rich on the phone, and he tells me, "bring in right on in, and they'll look at it today." This is great! I take it in, something is wrong, the car is still under warranty, and it is fixed, all done on a Saturday! Now Rich could have just scheduled me an appointment, he didn't have to let me bring in at that moment, but he did! And I thought that was just Super, got it fixed, didn't have to take time off, when I had the time today! So I just wanted to say "Thank-You Rich, that was so nice of you!" And "Thank-you" to the people who fixed it, you're all a great bunch, and I know you work hard! Keep up the Good Work! More
I have purchased two jeeps from this dealership. On all aocassions I have received excellent service and advice on how to care for my jeep. Both Rich & Phil have always given top service. If there were m aocassions I have received excellent service and advice on how to care for my jeep. Both Rich & Phil have always given top service. If there were mistakes, they have always made it right. Rick Hendricks will always get my business. I can't say enough about the team of mechanics behind the scene. Everytime I had questions, they have always answered them. The customer service is what I am most happy with along with the extras like coffee and donuts provided by the staff (i.e. Isaac). THANK YOU GUYS FOR THE WONDERFULL JOB YOU DO!!! I am so impressed with the manner in which the dealership have grown and reached out to their customer base. P.S. I LOVE THE RENOVATIONS YOU HAD DONE TO THE BUILDING. More
I have known Russ and Marilyn for about 15 years, Jeremy for 10, and Rick for only 2 visits. If these employees are indicative of all of Hendrick employees, they are truly the "best in the business". for 10, and Rick for only 2 visits. If these employees are indicative of all of Hendrick employees, they are truly the "best in the business". More