Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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I was very satisfied with the customer service of my sales person and the finance department. They offered me a lot of different option and were able to get me the car I originally wanted. sales person and the finance department. They offered me a lot of different option and were able to get me the car I originally wanted. More
By far the most outgoing salesman without being over bearing. Never once did I feel pressured or not in control. And the fact that he finished the sale in person on his day off is a testament of his com bearing. Never once did I feel pressured or not in control. And the fact that he finished the sale in person on his day off is a testament of his commitment to excellence. More
First time buying a new car and the people couldn't have been nicer and more helpful and the process was super easy. From the moment we started looking to the time we drove our new Dodge Challenger off the been nicer and more helpful and the process was super easy. From the moment we started looking to the time we drove our new Dodge Challenger off the lot we were made comfortable and never once felt pressured. From the salesperson to the finance department the whole experience was great!! Highly recommend!! More
Mr. LaVassar is an exceptional salesman. He is a very personable individual who always put forth a positive, helpful attitude. From start to finish with the purchase of our new Chrysler Town & Country, h personable individual who always put forth a positive, helpful attitude. From start to finish with the purchase of our new Chrysler Town & Country, he ensured that we understood everything in the purchasing process. His insight and knowledge of Auto sales is unsurpassed and that is why we went back to him in all three of our purchases with Rick Hendrick Chrysler, Dodge, Jeep dealership of North Charleston, SC. Thank you for the oportunity to convey these comments. Sincerely Golden & Theron Irving, Hanahan, SC. More
I have had my PT Cruiser for just over six years, and just within the last 2 weeks the battery has died and then today, I got into the car to do some running around, and of all things, the Air Conditione just within the last 2 weeks the battery has died and then today, I got into the car to do some running around, and of all things, the Air Conditioner is not working! I call "RICK HENDRICK," to set up an appointment to bring the car in, get Rich on the phone, and he tells me, "bring in right on in, and they'll look at it today." This is great! I take it in, something is wrong, the car is still under warranty, and it is fixed, all done on a Saturday! Now Rich could have just scheduled me an appointment, he didn't have to let me bring in at that moment, but he did! And I thought that was just Super, got it fixed, didn't have to take time off, when I had the time today! So I just wanted to say "Thank-You Rich, that was so nice of you!" And "Thank-you" to the people who fixed it, you're all a great bunch, and I know you work hard! Keep up the Good Work! More
I have purchased two jeeps from this dealership. On all aocassions I have received excellent service and advice on how to care for my jeep. Both Rich & Phil have always given top service. If there were m aocassions I have received excellent service and advice on how to care for my jeep. Both Rich & Phil have always given top service. If there were mistakes, they have always made it right. Rick Hendricks will always get my business. I can't say enough about the team of mechanics behind the scene. Everytime I had questions, they have always answered them. The customer service is what I am most happy with along with the extras like coffee and donuts provided by the staff (i.e. Isaac). THANK YOU GUYS FOR THE WONDERFULL JOB YOU DO!!! I am so impressed with the manner in which the dealership have grown and reached out to their customer base. P.S. I LOVE THE RENOVATIONS YOU HAD DONE TO THE BUILDING. More
I have known Russ and Marilyn for about 15 years, Jeremy for 10, and Rick for only 2 visits. If these employees are indicative of all of Hendrick employees, they are truly the "best in the business". for 10, and Rick for only 2 visits. If these employees are indicative of all of Hendrick employees, they are truly the "best in the business". More
I have purchased 2 Jeeps from this dealership in the past 4 years, first was a Compass in 2008 and the other was a Liberty in 2010. I have been totally satisfied with both vehicles due mainly to the no pres 4 years, first was a Compass in 2008 and the other was a Liberty in 2010. I have been totally satisfied with both vehicles due mainly to the no pressure sales from Lou Baker, my sales person on both vehicles and my service contact Rich Green. Where Lou left off after the sale, though he still calls me about every other month to make sure everything is okay, Rich has picked up with friendly professional service. No matter how busy Rich is, there is always time to get it right the first time. He recommends preventive maintenance, makes me aware of special promotions offered by the dealership to save me money and keep my vehicle running like brand new. I have to honestly say that because of dealings with Lou Baker and Rich Green my Hendrick's experieice has been a pleasure and a reason why I won't go anywhere else for a new car or service work either under warranty or out of warranty. More
snce i got hooked on jeep chrysler cars rick hendricks is the best place for me to get my cars from. i love the personal touch that they add when dealing with customers. from buying to service. phil is the b the best place for me to get my cars from. i love the personal touch that they add when dealing with customers. from buying to service. phil is the best, always greets with smile and knows how to take care of me. i would never and i mean never go anywhere else, because of all the personal touches and the extra mile they go through to make sure you're satified. and i always am,being a single woman that means a lot caues they look out for you. never once have i been mistreated. i love rick hendricks north charleston, they rock More
My wife and I have worked with Hendrick Jeep since 2007. We have leased, purchased new, and purchased used as well as using them for all our service needs. Their staff is always responsive, friendly and wil We have leased, purchased new, and purchased used as well as using them for all our service needs. Their staff is always responsive, friendly and willing to go the extra mile for their customers. We have had consistently high quality service from Marshall (Sales), Jess and Rich (Service). More