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Rick Hendrick Jeep Chrysler Dodge Ram FIAT

North Charleston, SC

4.7
1,001 Reviews

8333 Rivers Ave

North Charleston, SC

29406

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Showing 1,001 reviews

May 15, 2012

I have a 1998 Jeep Grand Cherokee and have been having ongoing problems with my AC and decided it best to go to a dealer for the final analysis and repair - I moved to Mt Pleasant last year and chose Rick More

by Susan Boswell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Turner
May 15, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

We are very happy that you received the best possible service from our Service department and James Turner one of our great Service Writers. We appreciate you choosing us for your service work, and want you to know that we are here when you need us! Thanks again for the great review!

April 27, 2012

Was welcomed warmly. Mark took my family to the vehicles that we wanted to see. Showed us some of the comparisons between the models. Took my wife(her vehicle) out on a test drive. Then later me. Very f More

by fsubey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nunn
Apr 30, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thank you very much for your review! We are happy that your experience was a pleasant one! Mark is a great person and we are happy to have him here, Once again, Thank you for choosing us to handle your car buying needs! If we can help you in the future please come see us!

March 29, 2012

I have been a Hendrick's Jeep ervice customer since 2007. I always leaving feeling safe and well cared for at a reasonable price. They are honest, nice, thoughtfully courteous, and great to do business wit More

by beth fitz gibbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Higdon
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thank you for your review! We are working hard to make everyones experience here at our dealership a positive one.

March 22, 2012

Excellant service depart.My service advisor was Phil Higdon.He was customer friendly,courteous & kept me up to date on work being done.Thank you for reading this email. More

by almagreer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thanks again! We appreciate your positive comments and strive to make everyones experience here a great one!

March 18, 2012

We are really happy with the purchace of your new Jeep Limited. Lou did an outstanding job getting us what we wanted!! We couldn't be any happier! More

by puff202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Baker
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Congradulations on your new Jeep! Lou is a vital part of our team, and we look forward to serving you in the future!

March 12, 2012

We bought a 2012 Jeep Grand Cherokee from Rick Hendrick, and I could not be more pleased with the service we received. Paul was excellent; he had all the paperwork ready for us when we walked in the door, t More

by JustineB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Smith, Jessica Bawsel
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thanks again! We are glad to hear that you had such a great experience here at our store. We realize there are many places in the charleston area to purchase a vehicle and we are very thankful you selected us! Enjoy your new Jeep!

March 06, 2012

Jenny was fantastic to say the least. She worked hard to help find us the correct vehicle, made us feel comfortable and answered all the questions we had. After the sale, she has been just as responsive. I More

by EricGay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thank you for the great review! We work hard to make sure all of our customers have a great experience! Welcome to the Rick Hendrick Jeep Chrysler Dodge family!

February 25, 2012

My experience with this purchase was much like the last one with this dealership. My sales associate Mark Nunn deserves 6 Stars if I could. However my one mark down was with the wait to get into the busine More

by KENKLUGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nunn, Mark Nunn
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

6 stars for Mark Nunn!! Thats fantastic! We appreciate your support and are making changes to speed up the car buying experience for all our customers. Our goal is to make it friendly, fast and fun! Thanks gain!

February 21, 2012

Derrick was very upfront with me from the start of my visit. He let me know my options and let me make the decisions. He wasn't pushy or intimidating. I enjoyed my visit even though it was quite lengthy. More

by Degree26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thank you so much! Nobody likes a pushy salesman, and that is not our goal! We love our happy customers!

February 13, 2012

Bottom Line!! The best new car buying experience I’ve ever had. I told Lou that I was buying this Challenger for my son who is currently a US Marine in Afghanistan and has saved every dime of his pay to More

by sommerfeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Baker, Lou Baker
Apr 11, 2012 -

Rick Hendrick Jeep Chrysler Dodge Ram FIAT responded

Thank you very much! Customer satisfaction is our primary goal, and it sounds like we got the job done! We work hard to do whatever we can for all of the men and women serving our great country. We thank him for his service and hope he is enjoying his Challenger!

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