Rick Hendrick Jeep Chrysler Dodge Ram FIAT

Andy provided fantastic, top-notch service. He is truly a one-of-kind sales agent in my many years of car buying experience. I appreciated his patience in helping my family turn in 2 vehicles He is truly a one-of-kind sales agent in my many years of car buying experience. I appreciated his patience in helping my family turn in 2 vehicles and choose/purchase 2 vehicles. Andy made this purchasing process seamless and painless; was very professional, yet courteous, and friendly. Really appreciate the great service; it exceeded all of my expectations! More

I only use this dealer for service on my Jeep Gladiator, which wad purchased out of state. Service has been without problems, except for one time on my previously owned Jeep Wrangler. I had them mount new t which wad purchased out of state. Service has been without problems, except for one time on my previously owned Jeep Wrangler. I had them mount new tires and they did not balance the wheels properly. The one big issue I have is with their online service appointment system. It is a complete failure. More than once I made appointments online a week in advance, only to arrive & find they had no record of an appointment and no open slots for service. I live 40 minutes away so this was a huge problem. That said, I will not buy from Hendrick due to their policy of adding a significant closing fee to every car purchase. This is on top of whatever profit they make on the price of the car. More

The pre-sales staff needs to be better trained - I looked on line and found a car I was interested in but when I set up the appointment and told them I wanted Rivers ave. they sent my information to the Ashl on line and found a car I was interested in but when I set up the appointment and told them I wanted Rivers ave. they sent my information to the Ashley location. They kept calling on the wrong vehicle. When I went to this location - told them what I wanted - the person who I worked with couldn't answer my questions - they need to be better trained in the products. I sent a note to the corporate office and heard nothing back. When I had an issue with the car the following weekend and called their service number I was sent a text message to fill out a form and my car wasn't registered yet. Not a happy camper - I expect to talk to someone and have my questions answered - not be sent text messages and expect my sales person to know about the vehicle he is selling. I expect corporate to respond t my complaint. I will look at other dealership in the future which are further away and know about the car's they are selling. More

Thrilled with my new Jeep from Robbie at Hendrick of North Charleston! The entire process was seamless, and Robbie's customer service was exceptional. Couldn't be happier with my purchase; it's exactly North Charleston! The entire process was seamless, and Robbie's customer service was exceptional. Couldn't be happier with my purchase; it's exactly what I was looking for. Highly recommend! More

My wife is absolutely thrilled with her Honda purchase. The quality and performance exceeded expectations. Huge thanks to Robbie for his exceptional help and making the process seamless! The quality and performance exceeded expectations. Huge thanks to Robbie for his exceptional help and making the process seamless! More

Robbie provided exceptional service, seamlessly guiding me through the trade-in process for my new SUV. His expertise and dedication ensured a smooth transition, leaving me completely satisfied. Highly rec me through the trade-in process for my new SUV. His expertise and dedication ensured a smooth transition, leaving me completely satisfied. Highly recommend! More

Robbie is the SUV trade-in wizard! With the swagger of James Bond and the savvy of Sherlock, he turned the usually mundane car switcheroo into a laugh-a-minute adventure. If you want a With the swagger of James Bond and the savvy of Sherlock, he turned the usually mundane car switcheroo into a laugh-a-minute adventure. If you want a side of chuckles with your automotive needs, Robbie's your guy. Hoots guaranteed! More

Robbie was an absolute godsend during my automotive crisis. When my old Jeep began to deteriorate, he stepped in with knowledge and compassion, ensuring I transitioned seamlessly into a reliable new on crisis. When my old Jeep began to deteriorate, he stepped in with knowledge and compassion, ensuring I transitioned seamlessly into a reliable new one. His dedication and expertise were invaluable, making the entire experience stress-free. Can't thank him enough! More

Been coming here for the passed 2 years and service has gradually become worse and worse! Scheduled my last service appointment here for today, 12August2023 for 8:30am! They told me it would be around 2 ho gradually become worse and worse! Scheduled my last service appointment here for today, 12August2023 for 8:30am! They told me it would be around 2 hours. After 4 hours my car still had not even had a status change, still waiting to be serviced for a simple routine oil change and ailment which I am due for! Ended up coming back to get my car since they wouldn’t answer the phone initially then couldn't even tell me when I would get my car back. I swear to god I will never come back here again wish I could give less of a review!! More

Will not return phone calls after you make a purchase to resolve issues. They were supposed to fix the issue with the vehicle before we purchased. Still having the issue but cannot get them to respond to m resolve issues. They were supposed to fix the issue with the vehicle before we purchased. Still having the issue but cannot get them to respond to me. More