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Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Amazing People and Service We were travelling from Orlando, Florida on our way home to Ontario Canada. Passing through Georgia, we heard some noise, apparently coming from our We were travelling from Orlando, Florida on our way home to Ontario Canada. Passing through Georgia, we heard some noise, apparently coming from our brakes. Knowing that we were going to be travelling through West Virginia and Virginia mountains, we felt we should get it checked out. It was a Saturday and fortunately, we stopped in at Rick Hendricks dealership. The mechanic took one look at our brakes and advised we had no front brakes. Although we had no appointment, which is required on a Saturday, they agreed to work on our vehicle and asked for our patience as they had to fit us in. They could not have been more accommodating to us. They arranged for transportation to have some breakfast while we waited and they had us out of North Charleston and back on the road to home within three hours. We were amazed and extremely grateful. Being from out of country, we really appreciated the efforts that the entire staff at the dealership made to help us out. Jennifer, our service representative kept us well informed of the progress of our vehicle. Their kindness was really appreciated. Mr. Hendricks should be very proud of this dealership and the employees who represent it. Thank you all so much. Certainly if we resided in South Carolina or any of the surrounding states, we would purchase our next vehicle from Rick Hendricks Jeep Chrysler. More
Great Customer Seevice Thanks for smooth transition in buying process. Friendly smiles and hospitality goes a long way. I would gladly recommend anyone to purchase from ther Thanks for smooth transition in buying process. Friendly smiles and hospitality goes a long way. I would gladly recommend anyone to purchase from there. Keep up the good work. More
Great Service My wife and I have been doing business at Rick Hendricks Dodge/Jeep for 18 years. There's a reason why we come back when we are shopping for a new My wife and I have been doing business at Rick Hendricks Dodge/Jeep for 18 years. There's a reason why we come back when we are shopping for a new or used car. The customer Sales service is Great! The Sales Team that I deal with are always professional and they always treat us with respect. This time we were fortunate to meet Trent Pringle, Sales representative. He was eager to help and didn't push or try to talk us into anything we weren't iterested in. Trent and Teresa Fletcher were amazing. Trent bent over backwards to help us with all our needs. They sure made the deal go smoothly and quickly. My wife loves her new Dodge Charger!! Without a doubt the best Sales Team in the country. We will be back when we're ready for another deal!! More
Second car! Highly Recommend Enjoyable service, great cars offered, understand all features offered, thoroughly explained all protection plans offered, have amazing banks for fina Enjoyable service, great cars offered, understand all features offered, thoroughly explained all protection plans offered, have amazing banks for financing. I don't think I could rave enough about this dealership. Brandon was able to help us get a lower rate on our finance, and include protection plans we wanted, Cliff assisted us with the signing and explaining the paperwork, etc. and Billy has been working with us for a while and helped us get the vehicle that I wanted! More
new truck Salesman was easy to work with dealership was very accommodateing .they worked to give me the best deal.will buy another vehicle from dealer again. Salesman was easy to work with dealership was very accommodateing .they worked to give me the best deal.will buy another vehicle from dealer again. More
Excellent Service Department This is my second experience with the Hendrick Jeep service department. This time for my Jeep Wrangler. Jennifer is an exceptional service adviser! T This is my second experience with the Hendrick Jeep service department. This time for my Jeep Wrangler. Jennifer is an exceptional service adviser! They quickly diagnosed and were able to troubleshoot the required repairs. She was in constant communication on the status of my Jeep and was willing to go above and beyond to see to it that my inconvenience was kept to minimum. I highly recommend this service team, especially Jennifer! More
Excellent Brandon was excellent! I went in hoping to get some sort of used Jeep and came out with a brand new 2015 Jeep Patriot. His friendliness and customer s Brandon was excellent! I went in hoping to get some sort of used Jeep and came out with a brand new 2015 Jeep Patriot. His friendliness and customer service are fantastic, and would recommend any one to go see him. Thanks Brandon! More
upwardplaw The customer service- second to none. The sales consultant and finance manager treated me with respect as an individual and veteran. I highly recomme The customer service- second to none. The sales consultant and finance manager treated me with respect as an individual and veteran. I highly recommend them. More
Excellent experience! Great experience purchasing our next vehicle!! Rolf and the staff were very knowledgeable and helped us to find the perfect truck. Wanted to thank Rol Great experience purchasing our next vehicle!! Rolf and the staff were very knowledgeable and helped us to find the perfect truck. Wanted to thank Rolf and Cliff again for helping us!! More
The best salesperson I have ever met: Trent Pringle Went to buy a used car and wound up with, as the salesperson Trent Pingle said, an amazing deal I couldn't resist and walked out with a brand new Gran Went to buy a used car and wound up with, as the salesperson Trent Pingle said, an amazing deal I couldn't resist and walked out with a brand new Grand Caravan for the same monthly payment I was willing to make on a used vehicle. Trent was, hands down, the best salesperson I have dealt with in my car buying history (at age 48 there have been many such experiences). He was pleasant, easy to talk to, informed, and best of all, a no pressure salesperson. Overall the best car buying experience I have ever had with the best saleperson ever. The wife and I are still ecstatic over the deal we made and our new vehicle. I cannot give a high enough recommendation to this dealership or to Trent. More