Rick Hendrick Jeep Chrysler Dodge Ram FIAT

Great experience! Got me in for a TSB with no appointment. Minimal time to wait. The dealership is very clean, with plenty to keep you busy while you wait. All the staf Got me in for a TSB with no appointment. Minimal time to wait. The dealership is very clean, with plenty to keep you busy while you wait. All the staff is very friendly. More

Excellent experience My vehicle was brand new- less than 5k miles. When a warning light came on- & I called the 800# & was told to take it to the closest dealer immediatel My vehicle was brand new- less than 5k miles. When a warning light came on- & I called the 800# & was told to take it to the closest dealer immediately- I was pretty upset! Although they were busy- seeing how upset I was- the service manager spoke to us right away. (It was a Sat before a holiday) I needed my entire transmission replaced! I was floored! And- they didn't have the part! They couldn't have done a better job of taking care of me. They gave me a loaner- said they would find & get the closest part- and try their best to get it done as quickly as possible as I had travel plans. Candace in customer service called me daily to give me updates- I had my car back- washed& detailed Wednesday!! I ve been watching the Chrysler 200 website- and there are others that this has happened to- that have either waited 2+ months OR been back multiple times.... I waited to post ( sorry folks) I wanted to drive the car- so very pleased!! Telling everyone to go there!! More

A few good people a few not so good. You have two great salesperson Brian Smith and Jennifer Riley and an awesome mechanic, Shane Green..I have been in a lot of times with my Dodge Grand You have two great salesperson Brian Smith and Jennifer Riley and an awesome mechanic, Shane Green..I have been in a lot of times with my Dodge Grand Caravan. I always get great service from Jennifer and Brian. Shane Green goes above and beyond also. I don't understand though when I bring my van in and have to leave it overnight I can't have a loner car because all the cars are out to flood victims...I am for taking car of disasters but someone should have increased your number of cars you have for this reason...What about taking care of your customers who have everyday emergencies? Do we not matter... More

Ecstatic Courtesy, knowledge, and meeting your needs are paramount at this location. Will definitely buy again from here! All individuals we interacted with we Courtesy, knowledge, and meeting your needs are paramount at this location. Will definitely buy again from here! All individuals we interacted with were all of the above mentioned attributes. Again, great job and wonderful experience. More

The people I dealt with. I am a huge fan of customer service and I must say Michael and Teresa went above and beyond. My boys was so mixing up and he would just smile and say I am a huge fan of customer service and I must say Michael and Teresa went above and beyond. My boys was so mixing up and he would just smile and say they are ok. I love his spirit and smile. If I had to do it all over again it would be him, he did not push me at all. If I must say he was the best match for me and my family. Let's not forget mark also just amazing people. Thank you thank you thank you. More

Outstanding service The service rep (Tony Johnson) was very knowledgeable and courteous and kept me informed on what was happening with my vehicle. He gave the kind of c The service rep (Tony Johnson) was very knowledgeable and courteous and kept me informed on what was happening with my vehicle. He gave the kind of customer service that makes you appreciate what good help is all about. Kudos to Tony. More

Very fast service went in to have a new fod key programmed for my minivan and Tony Johnson was very helpful i was surprised how fast they got it done i was in and out i went in to have a new fod key programmed for my minivan and Tony Johnson was very helpful i was surprised how fast they got it done i was in and out in no time very fast service. More

Jeep Upgrade Upgraded my 2014 Jeep Wrangler Unlimited Sahara for a new 2016 Jeep Wrangler Unlimited Rubicon yesterday! Worked with Paul Dukes at Rick Hendrick Jee Upgraded my 2014 Jeep Wrangler Unlimited Sahara for a new 2016 Jeep Wrangler Unlimited Rubicon yesterday! Worked with Paul Dukes at Rick Hendrick Jeep. Paul made the entire process one for the best new vehicle purchase experiences ever. And Cliff Panish found me the most favorable financing terms around! From working with me on my trade-in to negotiating the new vehicle purchase, I was able to drive away with my new Jeep the same day... Fantastic! More

Very good service. We bought a new car. Our customer service was excellent. Paul and mark were great. A very positive experience overall. I will recommend Rick Hendricks We bought a new car. Our customer service was excellent. Paul and mark were great. A very positive experience overall. I will recommend Rick Hendricks to friends and family. More

Great Experience; Price a Little High Had a great experience with Eric and Ed and got the car I wanted. They worked with me on the price, but it seemed a little hard to get to the price p Had a great experience with Eric and Ed and got the car I wanted. They worked with me on the price, but it seemed a little hard to get to the price point other dealers were offering. Still, Eric did a great job, and Ed worked hard with me to get to good price position. More