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Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Went beyond all expectations In searching for a pre-owned vehicle, we stopped to browse 10 minutes before closing time. We were greeted by Ben Kress and left a few hours later af In searching for a pre-owned vehicle, we stopped to browse 10 minutes before closing time. We were greeted by Ben Kress and left a few hours later after purchasing a new used car and trading in our vehicle. Everyone went above and beyond to meet our needs despite the late hour. Ben even came in the next day, on his day off, to finish the transfer process and stepped up to assist me in moving car seats. It was obvious that our satisfaction was a high priority to every employee we met. Our intent on stopping to look at cars was not necessarily to buy at that time; however, the attention to our wishes and the willingness to work together to make the numbers work made it happen. Every aspect of the process was high quality and we will continue to use the Hendrick group and recommend them highly. More
Surprised and overjoyed! I had found a used Jeep on the website that was exactly what I was looking for. However, I had a trade in with some equity that I didn't want to lose I had found a used Jeep on the website that was exactly what I was looking for. However, I had a trade in with some equity that I didn't want to lose money on, so was doubtful there was a deal that could be made to swap vehicles. Nonetheless, I stopped in for a test drive and the vehicle was everything I was looking for. Trent and Justin provided me a very fair deal but it was not quite what I needed to pull the trigger. They both found a way to make the numbers work, where other dealerships I've done business with in the past wouldn't budge on their margins and lost my business because of it. Outstanding customer service by Trent, my primary salesperson. This is hands down the best car buying experience I've ever had, and will look here first again in the future. Cliff in finance was also fantastic and was very patient with my OCD on eyeballing every document that needed signed. :) More
Awesome experience Lou Baker is an awesome sales agent he made the car buying process smooth as possible for us. Lou wentt over and beyond he treated us ad if were his Lou Baker is an awesome sales agent he made the car buying process smooth as possible for us. Lou wentt over and beyond he treated us ad if were his family. More
Outstanding customer service! Best experience ever! Went to dealer to find out about our options to purchase new or used. Our salesman ,John Baldo, was outstanding. John was not pushy he simply asked Went to dealer to find out about our options to purchase new or used. Our salesman ,John Baldo, was outstanding. John was not pushy he simply asked what we where looking for and asked us about a few models in the lot. We told him what we liked and went on from there. Total time spent in dealership was less than 45 mins, we walked out with a used 2013 dodge dart sxt. Car unfortunately had an issue that no one would be able predict. Talked to John to explain what happened and went in the next Day to see what they could do for my wife and I and what happened next blew my mind. John had two models picked out for us before i even got to the dealership, we picked one and they worked to get us in a 2015 model. Total time in dealership again was maybe 30 mins. Best dealership experience we have ever had by far and we went to every dealer in the north charleston area. If you are In the market for a new vehicle go to north charleston Rick Hendricks dodge on rivers ave. ask for John. Thank you John , Theresa, Travis, and anyone else who had anything to do with our deals...i will definetly come to you guys for my next purchase first...thanks More
Brubaker is your man! Hendrick Jeep on Rivers was about as pleasant a new car buying experience as you could hope for... Mike Brubaker was outgoing, patient, knowledgeable Hendrick Jeep on Rivers was about as pleasant a new car buying experience as you could hope for... Mike Brubaker was outgoing, patient, knowledgeable and entertaining... I'd work with Mike again any day. More
Great Experience I made my Deal with Ed Dreyer and Mike Brubaker was the Salesman. Ed was very excellent in all Aspects and treated me always with respect and Honesty I made my Deal with Ed Dreyer and Mike Brubaker was the Salesman. Ed was very excellent in all Aspects and treated me always with respect and Honesty. If you go to Hendrick Dodge. Ensure Ed is your Sales manager handling the Deal, and you will not go wrong. Detail Shop handled the New Scat Charger with care, applied all the goodies on it, and had me out the door in 1 Hour after the Car arrived. I must say, thus dealership gets things done, done right, and very Polite. Always asked me, what they can do to make me even happier. Once the car Arrived on truck, Ed inspected the Car himself, now, how many dealers can say,, there Sales Manager inspects your Vehicle upon arrival,, None that I know of. He personally handled my sale from the start till car was delivered. Mike Brubaker kept me happy all day of delivery and answered all my questions. I have all good things to say of each of these people. Mark Nunn handled my financing of sale, and Mark was very Professional, and got me best % rate, and extras on car Warranty and Detailing. Thanks to the Excellent Team at Hendrick I am a Proud Owner of the 2015 Charger Scat Pack R/ Mike More
excellent customer service and very professional dealership. i would recommend this excellent dealership to everyone i talk to. I bought my car from this dealership 2 years ago. They have continued giving the be i would recommend this excellent dealership to everyone i talk to. I bought my car from this dealership 2 years ago. They have continued giving the best service with a smile. More
Quick & Painless Deal Went into the dealership last night ... Paul helped right on out left last night with a brand new car.. He was very helpful!!! Showed me how t Went into the dealership last night ... Paul helped right on out left last night with a brand new car.. He was very helpful!!! Showed me how to work ll the bells and whistles.. Overall Awesome Guy !! If you are looking for a new car this is the place More
New car this was the best experience I have ever had with any car dealerships. I went in with the intentions of buying a particular car but thanks to Mike Bru this was the best experience I have ever had with any car dealerships. I went in with the intentions of buying a particular car but thanks to Mike Brubaker,I fell in love with something totally different.Thanks again MIke I absolutely love love my new car.If you haven't experienced Rick Hendrick Jeep Chysler Dodge you are missing out. Thanks again guys. More
Brakes My recent service on my Dodge Avenger was completed in a timely manner, and Your Service Advisot; Ashley Hamilton was professional throughout her con My recent service on my Dodge Avenger was completed in a timely manner, and Your Service Advisot; Ashley Hamilton was professional throughout her consult on my car brake issue. This assured me of making the decision to allow your dealership to conduct the needed service, on my car. More