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Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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A few good people a few not so good. You have two great salesperson Brian Smith and Jennifer Riley and an awesome mechanic, Shane Green..I have been in a lot of times with my Dodge Grand You have two great salesperson Brian Smith and Jennifer Riley and an awesome mechanic, Shane Green..I have been in a lot of times with my Dodge Grand Caravan. I always get great service from Jennifer and Brian. Shane Green goes above and beyond also. I don't understand though when I bring my van in and have to leave it overnight I can't have a loner car because all the cars are out to flood victims...I am for taking car of disasters but someone should have increased your number of cars you have for this reason...What about taking care of your customers who have everyday emergencies? Do we not matter... More
Ecstatic Courtesy, knowledge, and meeting your needs are paramount at this location. Will definitely buy again from here! All individuals we interacted with we Courtesy, knowledge, and meeting your needs are paramount at this location. Will definitely buy again from here! All individuals we interacted with were all of the above mentioned attributes. Again, great job and wonderful experience. More
Very fast service went in to have a new fod key programmed for my minivan and Tony Johnson was very helpful i was surprised how fast they got it done i was in and out i went in to have a new fod key programmed for my minivan and Tony Johnson was very helpful i was surprised how fast they got it done i was in and out in no time very fast service. More
The people I dealt with. I am a huge fan of customer service and I must say Michael and Teresa went above and beyond. My boys was so mixing up and he would just smile and say I am a huge fan of customer service and I must say Michael and Teresa went above and beyond. My boys was so mixing up and he would just smile and say they are ok. I love his spirit and smile. If I had to do it all over again it would be him, he did not push me at all. If I must say he was the best match for me and my family. Let's not forget mark also just amazing people. Thank you thank you thank you. More
Outstanding service The service rep (Tony Johnson) was very knowledgeable and courteous and kept me informed on what was happening with my vehicle. He gave the kind of c The service rep (Tony Johnson) was very knowledgeable and courteous and kept me informed on what was happening with my vehicle. He gave the kind of customer service that makes you appreciate what good help is all about. Kudos to Tony. More
Jeep Upgrade Upgraded my 2014 Jeep Wrangler Unlimited Sahara for a new 2016 Jeep Wrangler Unlimited Rubicon yesterday! Worked with Paul Dukes at Rick Hendrick Jee Upgraded my 2014 Jeep Wrangler Unlimited Sahara for a new 2016 Jeep Wrangler Unlimited Rubicon yesterday! Worked with Paul Dukes at Rick Hendrick Jeep. Paul made the entire process one for the best new vehicle purchase experiences ever. And Cliff Panish found me the most favorable financing terms around! From working with me on my trade-in to negotiating the new vehicle purchase, I was able to drive away with my new Jeep the same day... Fantastic! More
Very good service. We bought a new car. Our customer service was excellent. Paul and mark were great. A very positive experience overall. I will recommend Rick Hendricks We bought a new car. Our customer service was excellent. Paul and mark were great. A very positive experience overall. I will recommend Rick Hendricks to friends and family. More
Great Experience; Price a Little High Had a great experience with Eric and Ed and got the car I wanted. They worked with me on the price, but it seemed a little hard to get to the price p Had a great experience with Eric and Ed and got the car I wanted. They worked with me on the price, but it seemed a little hard to get to the price point other dealers were offering. Still, Eric did a great job, and Ed worked hard with me to get to good price position. More
low stress Salesman named Ben Kress was pretty awesome. He taught my daughter to drive a stick shift so she could test drive a truck. He was very patient and Salesman named Ben Kress was pretty awesome. He taught my daughter to drive a stick shift so she could test drive a truck. He was very patient and professional and explained everything thoroughly. Actually made car shopping with a teenager a pleasant experience. More
Sales Friendly and helpful sales reps that allowed me to shop without feeling pressured to purchase. I would recommend this dealership to friends and family Friendly and helpful sales reps that allowed me to shop without feeling pressured to purchase. I would recommend this dealership to friends and family b More