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Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Best experience ever buying a car! Can I give this dealer 10 stars?!?! They are truly amazing!! My boyfriend and I drove from Myrtle Beach to buy my used Audi and from start to finish, Can I give this dealer 10 stars?!?! They are truly amazing!! My boyfriend and I drove from Myrtle Beach to buy my used Audi and from start to finish, I could not have asked for a better car buying experience! Andre, our salesman, was great! He was very knowledgeable about the car and his customer service skills were amazing! Teresa, the sales manager, was great at keeping us company while the car had its final inspection and between her and Adrienne, in the credit/finance dept, they got the numbers where I needed them to purchase my extended warranty and car! I cannot thank these 3 enough for a great experience, and a few good laughs along the way. My boyfriend will be in the market soon for his car and we refuse to go anywhere else! More
In a jiffy I would like to thank Eric Duncan for a speedy and pleasurable experience at Rick Hendrick. I was in and out as fast as it could be! Thank you! I gi I would like to thank Eric Duncan for a speedy and pleasurable experience at Rick Hendrick. I was in and out as fast as it could be! Thank you! I give you people an 11! More
experiance I had an amazing experiance .. Lou made it easy, pleasurable, as always.He has sold me at least 20 to 30 jeeps through the years. WE consider him fami I had an amazing experiance .. Lou made it easy, pleasurable, as always.He has sold me at least 20 to 30 jeeps through the years. WE consider him family. If anyone is looking to purchase new or used i recommend Lou Baker!!!!! In finance , only one way to go,must see Adrianne Jorden, she makes it all go fantastic.If you use these two people you cant go wrong! More
Salesmen That Will Listen Working with Steve (and John) was a pleasant surprise. They listened to what I wanted more than talking about what they had to sell. They also took th Working with Steve (and John) was a pleasant surprise. They listened to what I wanted more than talking about what they had to sell. They also took the time to find out when and how I used a car. As I was driving a 1995 car there were obviously new options that I didn't even know existed. It was amazing to me that they had listened well enough to know which ones would interest me . While Steve did mention all available options , he did waste my time going into details on options that he realized weren't for me. My experience was about me and what I wanted not what they could "sell" me. It was nice to have been listened to by salesmen. More
Oil Change The staff was wonderful and PROFESSIONAL! They were extremely informative and provided excellent overall customer service. Came in for an oil change a The staff was wonderful and PROFESSIONAL! They were extremely informative and provided excellent overall customer service. Came in for an oil change and was in and out in less than 30 minutes. Highly recommended, and super grateful! More
Damaged my vehicle I went on a Saturday evening with an appointment to shop for a car. My trade in was taken in for appraisal and I filled out a credit application. At 7 I went on a Saturday evening with an appointment to shop for a car. My trade in was taken in for appraisal and I filled out a credit application. At 745PM, we were told that they were getting ready to close up and we would continue on Monday. After getting home, I discovered that the power seat switch had been broken off (stepped on, maybe?). I called about it in the morning and was told there was no manger there. (Really?) I left my name and number and by Monday evening, I had gotten no return calls from either a manager or my sales person. I called again, spoke to the sales person, and was told that nothing had been yet done about the sale and that he would tell his manager about the damage. Wednesday now and still no calls about either. More
Excellent!! Thank you Lou Baker and Adrianne Jordan for excellent customer service and for going out of your way and also staying late to make sure we got exactly Thank you Lou Baker and Adrianne Jordan for excellent customer service and for going out of your way and also staying late to make sure we got exactly what we wanted! You guys are AMAZING and we are so grateful for all you did for us! We LOVE our new Dodge!!!! More
compact style Donny was very attentive, not pushy and very informative new all aspects of the car I was looking for. .went beyond the call of duty to see if my two Donny was very attentive, not pushy and very informative new all aspects of the car I was looking for. .went beyond the call of duty to see if my two cars and motorcycle could fit in my garage. I needed a small compact car some style and power to keep up with traffic. found it ,500 fiat. THANK YOU Donny. More
Emergency car trouble I experienced electrical car trouble while I was driving. It's was 6:02 and Brian was locking the door. I jumped out of my car and in a frantic begged I experienced electrical car trouble while I was driving. It's was 6:02 and Brian was locking the door. I jumped out of my car and in a frantic begged Brain to check my car or i was going to SOL till the next day. Luckily Brain (who was off the clock) fixed my car! Words can't described how thankful I am that he helped me out! (Even if it ended up to be a dumb blonde moment...) Thank you Brian! More
Excellent Easy experience from transferring the vehicle to leaving the dealership with the paperwork completed. John, Teresa, and Mark made it a fast and pleasa Easy experience from transferring the vehicle to leaving the dealership with the paperwork completed. John, Teresa, and Mark made it a fast and pleasant experience. More