Rick Hendrick Jeep Chrysler Dodge Ram FIAT
North Charleston, SC
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Amazing customer service! I can’t thank them enough for their time and effort getting me into the most awesome truck! I can’t thank them enough for their time and effort getting me into the most awesome truck! More
We just purchased a 2023 Jeep Grand Cherokee L and were very pleased with our salesman Joe Stebel and the overall customer experience. We had been looking around for a new car for a while and Joe was very very pleased with our salesman Joe Stebel and the overall customer experience. We had been looking around for a new car for a while and Joe was very knowledgeable in helping us make our selection. When the car finally arrived at the dealership, Joe volunteered to deliver it to our house and took the time to walk through all of the options on our new vehicle. I would also like to give a shout out to Will Smith and Jeff Stearns who made the financial aspect of buying a new car straight forward and efficient, and to Aaron Ferrell for keeping us apprised of the build status of our Jeep throughout the production phase. More
Bryan Michael and Chris Celli were awesome! Bought a new Ram and they were very helpful and took us around and showed us all the options! My wife and I are very appreciative of their services! Bought a new Ram and they were very helpful and took us around and showed us all the options! My wife and I are very appreciative of their services! More
Purchased a 2022 Jeep Grand Cherokee L. KENIA VARGAS is the go to sells woman! This dealer is like no other. They really take care of you and their reputation is the best! so much invento KENIA VARGAS is the go to sells woman! This dealer is like no other. They really take care of you and their reputation is the best! so much inventory to choose from and they speak Spanish too! also Finance managers do such a great job! Thank you to the whole Rick Hendrick Staff. More
July 20, 2022 traded in mini van, purchased another from above dealership. got financing, took van home to ohio. temporary tag expired august 20, 2022, but no memorandum title to get ohio tag. this is my w above dealership. got financing, took van home to ohio. temporary tag expired august 20, 2022, but no memorandum title to get ohio tag. this is my work vehicle, so after august 20, 2022 i cannot legally drive it. was sent a bill of sale to sign on august 18, 2022, which apparently was missed when i was at the dealership. rick hendrick finance guy says he will "expedite" it through the third party company that handles their title work and get me a memorandum title. he also said it could take up to 6 weeks for the paperwork to be processed "due to covid". that is a quote from the guy at the dealership. quit blaming the dealership dropping the ball on covid. they blew it, plain and simple. then on august 18, 2022 i get a letter from the leinholder of the van i traded in saying i am late on my august payment, due august 16, and am going to be charged a late fee of $35. the deal took place 26 days before the august payment was due. not only do i have a van in my driveway that i cannot drive, i now have to deal with the leinholder of the vehicle i traded in to get that straightened out. in researching ohio title laws i do have some rights. one is to contact the dealership and cancel the sale. problem with that is they do not have the van i traded in. second option would be to file with the ohio attorney general, who will refund any monies i have paid. they take the vehicle and go after the dealership. either option leaves me without a vehicle, but it is almost worth it to watch the dealership squirm. rick hendrick jeeep...thanks alot for a really WONDERFUL transaction. dont do me any more favors, just GET ME THE PAPERWORK SO I CAN GET ON WITH MY LIFE!! More
These group members at rick Hendrick may it be service or sales are awesome people to work with. sales are awesome people to work with. More