Rick Hendrick Jeep Chrysler Dodge Ram FIAT

Had a great overall experience at this dealership. Donny the salesman was friendly and not pushy at all. He stayed very late with us on a Saturday night and has followed up with me since purchasing my vehi the salesman was friendly and not pushy at all. He stayed very late with us on a Saturday night and has followed up with me since purchasing my vehicle. Finance department was helpful and did not push any additional options we did not want. If you visit this dealership I would recommend you find Donny to help in your vehicle purchase. More

This dealership has a great selection of vehicles that they can pull from anywhere in the country. this makes it easy for them to give a competitive price on any vehicle you could dream up. service was they can pull from anywhere in the country. this makes it easy for them to give a competitive price on any vehicle you could dream up. service was great and they were very fair with my trade in. Donny was very friendly and helpful in the process, during and for any follow ups. Even had my car delivered from another dealership on a same day notice. More

I was interested in a B-5 Blue Challenger. Lou located several cars for me to chose from. They then had the car transported to North Charleston in the time requested. The car had a few minor scratches and several cars for me to chose from. They then had the car transported to North Charleston in the time requested. The car had a few minor scratches and Lou and his team took care of all in the two days that was promised. They also gave me a new Challenger to drive while mine was being repaired. I couldn't ask for a better experience. More

How satisfied are we with Rick Hendrick Jeep? Our family just recently purchased our third and fourth vehicles with this dealership. And my oldest son is headed there this weekend to buy yet another! They m just recently purchased our third and fourth vehicles with this dealership. And my oldest son is headed there this weekend to buy yet another! They make every effort to make the deal "right" for us, yet we NEVER feel "pushed." And once you buy your vehicle, you'll really be impressed with their service department. No shady dealings here - just good people. More

This was by far the greatest experience I have had buying any car; new or used. Between Lou, James, and Cliff I could not have asked for a better group of people to buy a car from. Everyone was very helpful any car; new or used. Between Lou, James, and Cliff I could not have asked for a better group of people to buy a car from. Everyone was very helpful and friendly and we were still there after closing hours finishing the deal. No pressure to buy and no pressure to usher me out of the door without everything I needed. A+++ More

I got a great deal from Rick Hendrick on a new Ram Truck. Donny, my salesman was great and I highly recommend. I appreciated that he spent time listening to and evaluating my situation and did not push me. Donny, my salesman was great and I highly recommend. I appreciated that he spent time listening to and evaluating my situation and did not push me. I had a lot of negative equity in my trade. I went to the dealership to see a Used Grand Cherokee and he recommended that I look at a the new Ram Trucks since there were great incentives on them that could help cover up the negative equity I had in my trade. Overall, my experience was great and I'd recommend Rick Hendrick to anyone looking for a new vehicle. More

I cannot express adequately enough my experiance with Rick Hendrick Jeep, Chrysler, Dodge in N. Charleston..Especially Lou Baker..I have transitions in my life that escelated my anxiety concerning the pu Rick Hendrick Jeep, Chrysler, Dodge in N. Charleston..Especially Lou Baker..I have transitions in my life that escelated my anxiety concerning the purchase of a car. I had no reason for concern. Lou understood my needs, my situation and desire for the car I needed and wanted..(sometime need and want can be a conflict) Lou guided me in making a smart choice for me without compromising my financial need or personal style. He patiently worked with me for 3 weeks, never in that time did I feel pressured. I felt I had a someone wanting to look out for my best interest not, MAKE a sale but, take care of ME..He worked with me and put me at ease from the first contact, thru what most times is horrific process of paperwork..WHICH brings the matter of paperwork..Thank you to the staff who gave me the best possible experiance. Mr Craig Dilly who worked with Lou to give me the best incentives and price, Cliff Parish who was helpful in the chosing of the best warranty, maintenace plan and financial rates. I am a middle age female who for the first time in her life had to make a financial step on her own..this one for me I thought was going to be scary, full of tension, and pressure ..I was wrong.. Mr. Lou, you could not say enough good things about Rick Hendick's and his "family"..You were right..(which includes you Mr. Lou thank you,) More

The the reason we have submitted a review is because the purchase of our PT Cruiser from Rick Hendrick Jeep Chrysler Dodge in North Charleston was the best experience we have ever had with an automobile dea purchase of our PT Cruiser from Rick Hendrick Jeep Chrysler Dodge in North Charleston was the best experience we have ever had with an automobile dealership when purchasing a car. In particular, we would like to note our salesman, Mr. Greg Weber, as an outstanding salesman with the greatest salesman qualities that others would do well to imitate. We have known Greg since our first contact with him in 2009. We were in the market for a different car that would allow me to get into and out of the car with somewhat greater ease than the Ford Taurus we own. That is not to say anything negative about our Taurus, it is just that it is not designed well for people who are mobility impaired to enter and exit easily. If I had not become disabled, we would have remained content to stay with our Taurus. Further, my wife won't drive a truck or van that would have served as well as the PT Cruiser. We needed a flat floor or a shallow floor well so that my wife or I could lift my legs into the car with less effort and humiliation. When we explained our situation to Greg, he is the first salesman we had encountered who actually listened to our problem. He thought for a few moments and then said, "I think I know just the car. I have sold several of these to people with your situation." When my wife sat in the drivers seat, she was thrilled. We had found our car. Before we started, I had explained to Greg that my wife, in particular, and I detested high-pressure sales tactics. I used the illustration of our experience with a time-share sales boiler-room. The hook was that we would get $50.00 and some coupons to good restaurants in our area if we would listen to the 'presentation'. My wife only agreed to take the "invitation" because she wanted the $50.00 and the coupons, the coupons more than anything else. Don't ask. We went to listen to the 'presentation', that turned out to be an extremely high pressure sales pitch to buy a time-share. The original price was $50,000.000 and $750.00/mo. maintenance fee. My wife kept saying, "No" as they brought different higher and higher sales pressure 'managers' in to close the deal. Eventually their offer got to just $500.00 for a purchase price and waiver of the maintenance fee. My wife looked the 'manager' straight in the eye and said (and I will never forget this), "No, not until I have had a chance to think about it. Now where is my $50.00 and my coupons?" So Greg knew exactly who he was dealing with and adjusted accordingly. I live on a fixed income and my wife makes a modest income. With my health being what it is, we have issues with money if I have a health crisis. We had several, which consumed our ability to make a down payment. But Greg patiently stayed in touch with us, never pressuring us, just reminding us that he and his dealership were still there. My wife and I decided, after looking at dozens of other cars, that the PT Cruiser was the car that would best meet our needs. We decided to make a commitment to Greg that when we were finally ready, he would have the first shot at us, that we would not go anywhere else until he and Rick Hendrick Jeep Chrysler Dodge in North Charleston had had their chance to sell us a car. Finally, we were ready. The deal that we received at Rick Hendrick Jeep Chrysler Dodge in North Charleston was very satisfactory. We bargained in good faith, back and forth, and finally settled on a price and conditions that we found acceptable. Due to the decrease in our income with the onset of my disability, we had encountered some difficulty making our mortgage payments on-time and lost our house to foreclosure. We also had some other credit problems. The financing manager at Rick Hendrick Jeep Chrysler Dodge in North Charleston (and forgive me as I have forgotten his name, a side-effect of the medications I take, but I do remember that he goes to the same church as we do) worked very, very hard to get our car financed and was finally successful. When we drove home in our new used PT Cruiser (it was new to us, even if it was used), it was with a feeling that we had been treated better than well by Greg and Rick Hendrick Jeep Chrysler Dodge in North Charleston, but that we were the only customer they had ever had and had thus paid appropriate attention to us. We agreed that we have never been so satisfied with a car purchase before. Kudos to Greg and Rick Hendrick Jeep Chrysler Dodge in North Charleston. If you are in the market for any kind of vehicle, there is not a finer place to acquire one than through Greg and Rick Hendrick Jeep Chrysler Dodge in North Charleston. More

I do not normally write reviews - however, in the case of our purchase of our 2011 Dodge Ram, I feel it is necessary. I do not like the process of buying a car in general - the experience and the game playi our purchase of our 2011 Dodge Ram, I feel it is necessary. I do not like the process of buying a car in general - the experience and the game playing is a turn off to me. I have learned to accept this as something to be endured in order to get what we need. However, at the Rick Hendrick dealership in North Charleston, the sales person we dealt with: Donny LaVassar, made our experience terrific. I gave him a list of what we were looking for, along with a budget. He handled the situation exceptionally well. I did not feel pressured or pushed into something I wasn't looking for. Communication was excellent and he answered all of questions quickly, even responding on his day off. Although, what we were looking for was not on the lot - the manager assured us that he would find us the vehicle. They were able to do just that. My husband loves his new truck and we had a great experience with no turmoil. I highly recommend Donny LaVassar and the Rick Hendrick dealership in North Charleston. More

I have purchased several cars from this dealership and will continue to in the future. I also only take my cars here for service as I trust the service department to not have me do work I really do not n will continue to in the future. I also only take my cars here for service as I trust the service department to not have me do work I really do not need. Always friendly and helpful, several items have been done at no charge. More