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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.4
422 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 422 reviews

February 14, 2021

Jay found us exactly what we were looking for and was waiting for us when we arrived from out of town. He made everything easy and smooth for purchasing the 2021 Tradesman. My dad and I were very impress More

by Reneecowart13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gill
Feb 15, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Reneecowart13, thank you for taking the time to leave a review for us at Rick Hendrick Dodge Chrysler Jeep RAM. We're happy Jay could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2021

Fantastic dealership and the service department!!! Made me feel that I could trust them with my car. Also let me know step by step what was happening. Thank you! More

by F Lorrie Otto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

F Lorrie Otto, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

February 06, 2021

SOS Speed Of Service is outstanding at RHD!! Ashley Otto has always taken extremely good care of all my Mopar needs. She went as far as to give out free snacks hidden under her desk, anyone that offers that More

by SRTICON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We appreciate your positive review about your recent experience with Ashely! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 06, 2021

Ashley Otto is the best person in the service department. She really knows what's going on and how to take care of customers. If you need anything service related, she should be your first call! More

by nelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Nelly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Dodge Chrysler Jeep RAM with Ashely! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2021

Y’all!! I went and had my car service last week and Ashley Otto was my advisor. She was the best and kept me informed every step of the way. I feel like she went above and beyond and truly cared about More

by Carolinagirl9784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Carolinagirl9784, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Thank you, and have a fantastic day!

January 01, 2021

This review is specifically for Chris Minerva. What an outstanding salesman, delivering our car door front door. We had a pleasant experience working with this gentleman, and in less than 48 hours we had More

by Chrisj7682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Minerva , Christian Englert
Jan 01, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Chrisj7682, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM

December 11, 2020

Bought my Charger about 3 months ago, scheduled my first service and the night before someone slashed my tire in my apartment parking lot. I was looking at 241.00 three weeks before Christmas!! That’s a lot More

by Gig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Taylor
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Gig, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2020

Made appointment online but when I arrived there was not record of it with the check-in process. This was not a problem with the service writer and he took care of things very efficiently. Everyone was very More

by cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Allen
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Cherie, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! We apologize for any confusion, but glad everything worked out. Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Cherie, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! We apologize for any confusion, but glad everything worked out. Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2020

Claudio always takes such wonderful care of us when we bring our vehicles to him. He is always professional and keeps me continuously updated with what is going on with my vehicle. He easily communicates More

by hbaity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hbaity, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Dodge Chrysler Jeep RAM!

December 10, 2020

I really enjoyed my visit and purchase of a 2020 Dodge Ram especially Isiah White my salesman, keep up the good work. Thank you very much More

by Walker.major
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah White
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Walker.major, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

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