Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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Jay found us exactly what we were looking for and was waiting for us when we arrived from out of town. He made everything easy and smooth for purchasing the 2021 Tradesman. My dad and I were very impress waiting for us when we arrived from out of town. He made everything easy and smooth for purchasing the 2021 Tradesman. My dad and I were very impressed by the customer service provided by Jay. More
Fantastic dealership and the service department!!! Made me feel that I could trust them with my car. Also let me know step by step what was happening. Thank you! me feel that I could trust them with my car. Also let me know step by step what was happening. Thank you! More
SOS Speed Of Service is outstanding at RHD!! Ashley Otto has always taken extremely good care of all my Mopar needs. She went as far as to give out free snacks hidden under her desk, anyone that offers that has always taken extremely good care of all my Mopar needs. She went as far as to give out free snacks hidden under her desk, anyone that offers that kind of service is at the top of customer service. Highly recommend her!! More
Ashley Otto is the best person in the service department. She really knows what's going on and how to take care of customers. If you need anything service related, she should be your first call! She really knows what's going on and how to take care of customers. If you need anything service related, she should be your first call! More
Y’all!! I went and had my car service last week and Ashley Otto was my advisor. She was the best and kept me informed every step of the way. I feel like she went above and beyond and truly cared about Ashley Otto was my advisor. She was the best and kept me informed every step of the way. I feel like she went above and beyond and truly cared about what she does. She shows a true passion that not too many people have. Make sure you go see her!! You won’t be disappointed!! More
This review is specifically for Chris Minerva. What an outstanding salesman, delivering our car door front door. We had a pleasant experience working with this gentleman, and in less than 48 hours we had outstanding salesman, delivering our car door front door. We had a pleasant experience working with this gentleman, and in less than 48 hours we had a brand new car was very little stress if anything none at all. Thank you to jeep and their crew for helping us find our next car for the next journey. I highly recommend chris and his team if you’re looking for a brand new or close to brand new Jeep in the near future. More
Bought my Charger about 3 months ago, scheduled my first service and the night before someone slashed my tire in my apartment parking lot. I was looking at 241.00 three weeks before Christmas!! That’s a lot service and the night before someone slashed my tire in my apartment parking lot. I was looking at 241.00 three weeks before Christmas!! That’s a lot for a Dad of 4 and 3 granddaughters, but my salesperson Jay Gill got the bill down to 96.00 and made sure I had transportation to run errands while the work was completed. Thank you Jay and the entire service team at Rick Hendricks Dodge!!I feel like I got an early Christmas gift🌲 More
Made appointment online but when I arrived there was not record of it with the check-in process. This was not a problem with the service writer and he took care of things very efficiently. Everyone was very record of it with the check-in process. This was not a problem with the service writer and he took care of things very efficiently. Everyone was very friendly and pleasant to deal with. More
Claudio always takes such wonderful care of us when we bring our vehicles to him. He is always professional and keeps me continuously updated with what is going on with my vehicle. He easily communicates bring our vehicles to him. He is always professional and keeps me continuously updated with what is going on with my vehicle. He easily communicates the diagnosis of my vehicle in terms I can understand and quickly finds out if my warranty will cover the repairs. He is consistently always very kind on the phone and in person.Claudio is an asset to this dealership!! More