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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
419 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 419 reviews

February 06, 2021

Y’all!! I went and had my car service last week and Ashley Otto was my advisor. She was the best and kept me informed every step of the way. I feel like she went above and beyond and truly cared about More

by Carolinagirl9784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Carolinagirl9784, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Thank you, and have a fantastic day!

February 06, 2021

Fantastic dealership and the service department!!! Made me feel that I could trust them with my car. Also let me know step by step what was happening. Thank you! More

by F Lorrie Otto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

F Lorrie Otto, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

January 01, 2021

This review is specifically for Chris Minerva. What an outstanding salesman, delivering our car door front door. We had a pleasant experience working with this gentleman, and in less than 48 hours we had More

by Chrisj7682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Minerva , Christian Englert
Jan 01, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Chrisj7682, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM

December 11, 2020

Bought my Charger about 3 months ago, scheduled my first service and the night before someone slashed my tire in my apartment parking lot. I was looking at 241.00 three weeks before Christmas!! That’s a lot More

by Gig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Taylor
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Gig, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2020

Made appointment online but when I arrived there was not record of it with the check-in process. This was not a problem with the service writer and he took care of things very efficiently. Everyone was very More

by cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Allen
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Cherie, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! We apologize for any confusion, but glad everything worked out. Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Cherie, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! We apologize for any confusion, but glad everything worked out. Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2020

Claudio always takes such wonderful care of us when we bring our vehicles to him. He is always professional and keeps me continuously updated with what is going on with my vehicle. He easily communicates More

by hbaity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hbaity, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Dodge Chrysler Jeep RAM!

December 10, 2020

I really enjoyed my visit and purchase of a 2020 Dodge Ram especially Isiah White my salesman, keep up the good work. Thank you very much More

by Walker.major
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah White
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Walker.major, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

December 09, 2020

Drove from Savannah to have tire pressure sensors repaired. Had an 8:00 appointment and was back on the road by 9:30. Staff was pleasant and made it easy as possible. More

by b.alderman70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Greene, Bill Fee
Dec 16, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

B.alderman70, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2020

My Salesman Cooper was just A-ok. Joel Hickman was the worst! Blair Short has a seriously bad attitude. I DO NOT RECOMMEND THIS PLACE! More

by 2020Jeep Sahara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cooper Eaker, Joel B Hickman, Blair Short
Nov 06, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

2020jeep Sahara, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Bobby Wallace, General Manager, 704-363-6900. Thank you for your time and we look forward to hearing from you soon.

Nov 09, 2020 -

2020Jeep Sahara responded

Where will that get me? Will that change the fact that you rip people off? You should do right by customers in the beginning instead of trying to save face on a public forum like this. Contacting you isn't going to change a thing. Your sales tactics or barbaric and your prices are outrageous. You can't buy a car from this place without ridiculously priced "add on's" that the industry KNOWS is a blatant lie. To all potential customers, shop else where! Unless you're ok with over paying for useless "add on's" like nitrogen in tires. There probably isn't even nitrogen in tires. They just tell you that.

November 02, 2020

Rick Hendrick Dodge Jeep and Ram in Charleston was my #1 go to car dealership but after the purchase of my last vehicle on Mar 20th things went sour. My # 1 salesman Isiah White was Exceptionally Great as U More

by FELICIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Hickman Not Good! Unprofessional , Isiah White
Nov 05, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Felicia, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

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