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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.4
422 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 422 reviews

June 23, 2021

Worked with Jeff to purchase my 2021 Dodge Promaster 3500. He was very personable as well as knowledgeable. I really appreciate him taking the time to help me. More

by atopping83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jarvis, Christian Englert
Jun 29, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Atopping83, thank you for your kind words and this wonderful review!

May 21, 2021

Good service, do what is expected, just a little slow. Waited for 2 hours to have an oil change. Very friendly service tech and staff. More

by garnetnblk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Bill Fee
May 25, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Garnetnblk, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM!

April 15, 2021

Sorry it is the other Hendricks Jeep in North Charleston. All I can say is have them go through every feature and install every app and make they are working before you leave the lot. I was told just to do More

by Brillo60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe and Carson
Apr 16, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Brillo60, thanks for your praise and kind comments about our team. However, I noticed you mentioned the names Joe & Carson and we don't have anyone by that name. Would you please contact me so I can look into this for you and ensure you are speaking with the correct store? Thanks! -Chris Allen, 843-402-6734

April 12, 2021

If I could give zero stars I would,TERRIBLE customer service! I’m still waiting for my new rim because they messed mine up! Awful!!!! More

by melissa_aschenbrenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Wallace
Apr 12, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Melissa_aschenbrenner, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. Our service department is already aware of the situation and is taking the appropriate steps to get it handled. We will be in touch soon. Thanks!

April 08, 2021

Easy, friendly, and helpful team made the purchase a no brainer. Having a CPO Jeep Wrangler has turned out to be a lot of fun, but it was also a smart move as 20k down the road it saved my bacon when some More

by andy2016wrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah White, Cedric Toomer, Bobby Wallace, Ken Appel
Apr 12, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Andy2016wrangler, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! If you have any further questions, please don't hesitate to reach out!

March 15, 2021

Ashley was great to work with and made a point to communicate throughout the process. They went the extra mile to get the repairs covered under the factory warranty even though they I was a few weeks More

by keadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Mar 16, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Keadle, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! We do hope we can be of assistance in the future. Take care!

March 08, 2021

Service is great! See blair! I come in for my service Service is great! See blair! I come in for my service and they are quick and answer all my questions. Sceduli g is easy too! More

by Gloriaclark5124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Greene, Bill Fee
Mar 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Gloriaclark5124, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM.

March 05, 2021

Audra Blair Short Was a great service rep who was totally professional and on top of everything plus looked out for me and was considerate of my time. More

by Tjh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audra Blair Short
Mar 06, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Tjh1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Dodge Chrysler Jeep RAM. We do hope we can be of assistance in the future. Take care!

February 25, 2021

Wesley Myers was fantastic! Immediately responded to my Internet inquiry for a RAM Limited. The Delmonico Red with frost two tone interior was not available in Jacksonville, FL. Wesley answered all questi More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnilee
Feb 27, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Ted, we are so happy to read such a great review about Rick Hendrick Dodge Chrysler Jeep RAM! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 15, 2021

Great Service visit! I want to thank Ashley Otto for her outstanding communication and customer service during my visit. Ashley far surpassed my expectations! Keeping me informed of the progress and even se More

by Wwayda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto, Bill Fee
Feb 16, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Wwayda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Dodge Chrysler Jeep RAM with Ashley. If you have any further questions, please don't hesitate to reach out!

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