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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
419 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 419 reviews

April 12, 2021

If I could give zero stars I would,TERRIBLE customer service! I’m still waiting for my new rim because they messed mine up! Awful!!!! More

by melissa_aschenbrenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Wallace
Apr 12, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Melissa_aschenbrenner, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. Our service department is already aware of the situation and is taking the appropriate steps to get it handled. We will be in touch soon. Thanks!

April 08, 2021

Easy, friendly, and helpful team made the purchase a no brainer. Having a CPO Jeep Wrangler has turned out to be a lot of fun, but it was also a smart move as 20k down the road it saved my bacon when some More

by andy2016wrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah White, Cedric Toomer, Bobby Wallace, Ken Appel
Apr 12, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Andy2016wrangler, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! If you have any further questions, please don't hesitate to reach out!

March 15, 2021

Ashley was great to work with and made a point to communicate throughout the process. They went the extra mile to get the repairs covered under the factory warranty even though they I was a few weeks More

by keadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Mar 16, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Keadle, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! We do hope we can be of assistance in the future. Take care!

March 08, 2021

Service is great! See blair! I come in for my service Service is great! See blair! I come in for my service and they are quick and answer all my questions. Sceduli g is easy too! More

by Gloriaclark5124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Greene, Bill Fee
Mar 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Gloriaclark5124, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM.

March 05, 2021

Audra Blair Short Was a great service rep who was totally professional and on top of everything plus looked out for me and was considerate of my time. More

by Tjh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audra Blair Short
Mar 06, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Tjh1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Dodge Chrysler Jeep RAM. We do hope we can be of assistance in the future. Take care!

February 25, 2021

Wesley Myers was fantastic! Immediately responded to my Internet inquiry for a RAM Limited. The Delmonico Red with frost two tone interior was not available in Jacksonville, FL. Wesley answered all questi More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnilee
Feb 27, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Ted, we are so happy to read such a great review about Rick Hendrick Dodge Chrysler Jeep RAM! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 15, 2021

Great Service visit! I want to thank Ashley Otto for her outstanding communication and customer service during my visit. Ashley far surpassed my expectations! Keeping me informed of the progress and even se More

by Wwayda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto, Bill Fee
Feb 16, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Wwayda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Dodge Chrysler Jeep RAM with Ashley. If you have any further questions, please don't hesitate to reach out!

February 14, 2021

Jay found us exactly what we were looking for and was waiting for us when we arrived from out of town. He made everything easy and smooth for purchasing the 2021 Tradesman. My dad and I were very impress More

by Reneecowart13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gill
Feb 15, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Reneecowart13, thank you for taking the time to leave a review for us at Rick Hendrick Dodge Chrysler Jeep RAM. We're happy Jay could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2021

SOS Speed Of Service is outstanding at RHD!! Ashley Otto has always taken extremely good care of all my Mopar needs. She went as far as to give out free snacks hidden under her desk, anyone that offers that More

by SRTICON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We appreciate your positive review about your recent experience with Ashely! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 06, 2021

Ashley Otto is the best person in the service department. She really knows what's going on and how to take care of customers. If you need anything service related, she should be your first call! More

by nelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Otto
Feb 08, 2021 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Nelly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Dodge Chrysler Jeep RAM with Ashely! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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