Rick Hendrick Dodge Chrysler Jeep Ram

We have bought many vehicles over the years & this is TRULY the easiest vehicle deal we have ever done. They knew where we needed to be in payments & we really didn't have to haggle to get there. Everyon TRULY the easiest vehicle deal we have ever done. They knew where we needed to be in payments & we really didn't have to haggle to get there. Everyone went above & beyond to make sure we had what we needed. I would defininately buy from them again! More

I went in to have the fan repaired. The resistor needed to be replaced. The service technician that did the work sat on the passengers side and had on greasy pants. My passenger side seat will have to be c to be replaced. The service technician that did the work sat on the passengers side and had on greasy pants. My passenger side seat will have to be cleaned. The customer service representative wrote the problem on my ticket and stated he would also put it in the computer. Now I will have to make another trip in for the cleaning. Service areas should have covers to put over all seats when doing inside repair work. More

I've been visiting Rick Hendrick Dodge on Savannah Highway in Charleston since the purchase of our 2006 Dodge Caravan ... The service staff is truly outstanding ... demonstrating a true desire to help Highway in Charleston since the purchase of our 2006 Dodge Caravan ... The service staff is truly outstanding ... demonstrating a true desire to help their clients in an effort to create a first-class experience ... More

Overall my experiences have been wonderful If I do not have success, I always discuss with Mark Hargrove and he is WONDERFUL working it out to make certain I am a happy customer upon my exit. It would be have success, I always discuss with Mark Hargrove and he is WONDERFUL working it out to make certain I am a happy customer upon my exit. It would be nice if my car was washed on each visit as I have experienced when I ask. I should not have to ask. I take my car to this dealership to be serviced only because of the wonderful customer service I have experienced in the past as I did not purchase my vehicle from you. Linda K Trestmn More

Clark Fanning Service Advisor was very professional, friendly, responsive and knowledgeable. I would like to see Service Dept offer car wash and/or detailing services as do Jeep dealer in Charlotte, friendly, responsive and knowledgeable. I would like to see Service Dept offer car wash and/or detailing services as do Jeep dealer in Charlotte, NC area. New customer lounge is very spacious, clean, etc. More

Don was a very informative and friendly salesman. He worked with us, and helped us to decide what car was right for us! He really seemed to now his product, and was very curteous in showing us around, a worked with us, and helped us to decide what car was right for us! He really seemed to now his product, and was very curteous in showing us around, and follow up phone calls. I would recommend him to family and friends without hesitation!! More

I had a great experince at the dealership. Everything was I had a great experince at the dealership. Everything was explain to me in a way that was understandable. Everyone was nice and friendly. The test dr I had a great experince at the dealership. Everything was explain to me in a way that was understandable. Everyone was nice and friendly. The test drive was a great experience. I would highly recommend rick hendrick dodge to my family and friends. The car prices are rerasonable. I had a wonderful experince, thank you for your service. More

I needed work vehicle; nothing fancy just a solid vehicle with low miles. Didnt have exactly what I wanted on the lot, but I put my trust in Don, to find something. While it took a couple of weeks, Don got with low miles. Didnt have exactly what I wanted on the lot, but I put my trust in Don, to find something. While it took a couple of weeks, Don got exactly what I wanted at a good price. Don and the folks at Ric Hendricks exceeded all my expectations!....Thanks Don! More

My 1997 Chrysler Sebring was overdue for a total diagnostic as I had not lived near a dealer for at least 7 years. There were some issues I was aware of--oil leak at gasket--but felt that I needed diagnostic as I had not lived near a dealer for at least 7 years. There were some issues I was aware of--oil leak at gasket--but felt that I needed someone to look over the entire vehicle. I was not comfortable with the car's performance nor with driving it. I had transmission work done prior to relocating to Charleston in December and since that time felt that something was still not right. The dealership, specifically Harry Evans were great--they looked at the car inside and out--and I felt made sound recommendations on how to bring the car back up to speed. I did not ever feel that I was being "upsold". While no one likes to hear the cost of doing the necessary repairs--and I am no exception, since picking up the car on 3/26, I feel like I'm driving a much improved vehicle. I have owned this vehicle since it was new--bought in April 1998 and have always bragged on the fact that I have never had to make any major repairs. At 98M+ miles, I believe that this visit has extended the life of my Sebring. Mr. Evans was always courteous. I will definately be going back--hopefully just for maintenance. More

Upon entering, everyone was very friendly and greeted me upon arrival. I believe her name was Kathy that served me and she was informative and approachable during my stay. She even allowed me to use their b upon arrival. I believe her name was Kathy that served me and she was informative and approachable during my stay. She even allowed me to use their break room to eat my food that I brought along to eat while I was waiting for my car to be serviced. My time waiting was short and the price was just what she said it would be. More