Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 423 reviews
This is the first service on my new truck that I purchased from this dealer and everyone in the service department is great. I have been there a couple other times for service on my old truck and th purchased from this dealer and everyone in the service department is great. I have been there a couple other times for service on my old truck and they were very friendly as well. All the work that I requested, plus a recall and a few bulletins, were completed in the time promised and I am very pleased. It is nice to have great service to back up the sales process! More
As usual the work was done correctly and in the shortest time possible. This I can always depend on. I have been usinging Rick Hendrick Dodge since switching back from Ford about three cars ago. time possible. This I can always depend on. I have been usinging Rick Hendrick Dodge since switching back from Ford about three cars ago. More
I went in for an oil change. It was quick, the employees were friendly and it was an overall great experience. The waiting room was very clean and comfortable as well. were friendly and it was an overall great experience. The waiting room was very clean and comfortable as well. More
I purchased my van from Hendricks Dodge thirteen years ago and have always appreciated both the competent and the Friendly service. Please don't change anything. M.B. MacGregor ago and have always appreciated both the competent and the Friendly service. Please don't change anything. M.B. MacGregor More
Repair was warranty work after waiting for an ordered part. Installation was accomplished in a timely manner and Harry Evans was his usual competent self in handling the particulars. part. Installation was accomplished in a timely manner and Harry Evans was his usual competent self in handling the particulars. More
I am welcomed in the service center by Clark as though I was his family. I brought My mother's auto there with problems, being she was 80, he explained to her the items which needed to be repaired and he to was his family. I brought My mother's auto there with problems, being she was 80, he explained to her the items which needed to be repaired and he took the time to treat her with SUCH KINDNESS. I only go to Clark as a Service Writer. More
The reason for my ratings for this dealership is because i am able to walk in and get a friendly smile and hand shake from Clark Fanning. He is the only one I will deal with in the service department. i am able to walk in and get a friendly smile and hand shake from Clark Fanning. He is the only one I will deal with in the service department. More
My husband and I had visited many car dealerships for the past 4 months. One afternoon, we decided to try going to another town to look for a vehicle. On our way, we decided to stop in at Rick Hendrick Dodge past 4 months. One afternoon, we decided to try going to another town to look for a vehicle. On our way, we decided to stop in at Rick Hendrick Dodge/Chrysler/Jeep (there is a difference). We were expecting to just drop in, get a price quote and continue on. Then we met John Putzi and Cedric Toomer. They were GREAT! It was late in the afternoon, we expected attitudes of "impatient, tired, ready to go home, hurry up, take it or leave it" but John and Cedric blew those expectations out of the water. They were so friendly, welcoming, energetic, eager to help, and they both went above and beyond to help us find a vehicle. We received excellent customer service from John and Cedric and we really appreciate all of their help. We look forward to doing business with them and the company in the future. We would definitely recommend this dealership to our friends, family and associates. Thank you again, Sincerely, The Bellah's More
Clark was so helpful - he came across the street in his own car to pick me up at the dentist office so i wouldn't have to sit in the sun in 100 degree weather! The driver of the customer service vehicle w own car to pick me up at the dentist office so i wouldn't have to sit in the sun in 100 degree weather! The driver of the customer service vehicle wasn't available... Clark was very nice to me and I appreciate his time and effort to take care of me. More
Excellent service. Professional, courteous, knowledgeable. Prices very reasonable. Will definitely buy again! Cedric is a world class salesman. I would recommend him to all my family and fr knowledgeable. Prices very reasonable. Will definitely buy again! Cedric is a world class salesman. I would recommend him to all my family and friends! More