Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 423 reviews
This dealership has always been my favorite. I just purchased my 4th and 5th cars from them and they are always so friendly and not pushy like other places. I always recommend this dealership to all of purchased my 4th and 5th cars from them and they are always so friendly and not pushy like other places. I always recommend this dealership to all of my friends. More
The employees are always super nice. Not a fan of my particular car and would never buy one again, BUT love the customer service of the service department. particular car and would never buy one again, BUT love the customer service of the service department. More
By far the best experience I have had in the past 3 years of owning my Sprinter. Our business is dependent on moving From Dr's office to Dr's office, that is how we make money. Harry was able to schedule our of owning my Sprinter. Our business is dependent on moving From Dr's office to Dr's office, that is how we make money. Harry was able to schedule our extensive list of service items for a Friday afternoon when we were not scheduled to see patients, and had ALL of the work completed so that we had no down time! That to us is priceless. Thank you and we will be life long customers for our business and possibly personal uses. 3D Too You...Warmest Regards, Chris Brower 3D Imaging www.3dct2u.com 843-367-9153 More
Harry is wonderful as usual! I love the staff. The renovations are nice. However, the waiting area is freezing cold!! Even with the extreme heat this summer...its still way too cold. Other than tha renovations are nice. However, the waiting area is freezing cold!! Even with the extreme heat this summer...its still way too cold. Other than that the waiting area is very nice. I think it will be even nicer once the TV is installed. The reception staff are wonderful and I love the popcorn machine. I spoke with a salesperson who was equally as friendly and helpful. No pressure. I am not quite ready to make the new purchase, but he gave me all the info and ideas. More
Never greeted when you pull up...you're expected to find someone to help you. Audrey was great about calling me and finding me a coupon (I wasn't there for breaks but an oil change & engine light) for gett someone to help you. Audrey was great about calling me and finding me a coupon (I wasn't there for breaks but an oil change & engine light) for getting all four breaks taken care of reasonably. The engine light was due to a faulty gas cap...the price to fix that was pretty outrageous...$75.00 to run diagnostic & only 14.00 for the cap! The quote for new windshield wipers was so high I said no. It's a shame I couldn't get something that easy taken care of while I was therefor a competitive price. I was there almost 5 hours but the breaks were an unexpected repair so.....It is the gas cap and the windshield wiper price bring down the price rating. More
Mr. Al Fanning and team did an outstanding job this past weekend. Will be back for future needs and will recommend this company to my family and friends... weekend. Will be back for future needs and will recommend this company to my family and friends... More
When I first arrived Harry did a thorough walk around the vehicle. He pointed out that it is time for new tires (only rear, though he could have tried to sell me 4). Then he quickly walked my paperwork right vehicle. He pointed out that it is time for new tires (only rear, though he could have tried to sell me 4). Then he quickly walked my paperwork right over to the Quick lube counter and lead me to the beautiful newly renovated waiting area. It was like I was in the luxury office that I never had. I had a great cup of coffe and worked on my computer (free wi-fi) and my vehicle was ready in less than 1 hour. Great job once again Rick Hendrick Service department!! More
Harry, with the service department took our car, gave us a ride home and back with Mike(excellent employee, fixed our car fpr a great price and everything is doing great. Thanks for the service and work! a ride home and back with Mike(excellent employee, fixed our car fpr a great price and everything is doing great. Thanks for the service and work! More
I was in a bind as far as time because I was on vacation but they got me in and out and shuttled me to a tour I had set up and was afraid I was going to miss. I really appreciated the fact that they took m but they got me in and out and shuttled me to a tour I had set up and was afraid I was going to miss. I really appreciated the fact that they took my concerns seriously. I did feel the work was a bit pricey, the labor cost 4 times as much as the part they replaced. More
Will not buy another vehicle from this establishment. Service department is lackluster, to say the least.. They "fixed" my car at an inflated price only to have it "die" again the next day due to their i Service department is lackluster, to say the least.. They "fixed" my car at an inflated price only to have it "die" again the next day due to their initial incompetence. More