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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.4
423 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 423 reviews

September 07, 2011

This dealership has always been my favorite. I just purchased my 4th and 5th cars from them and they are always so friendly and not pushy like other places. I always recommend this dealership to all of More

by bigdawg8364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Toomer
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Congrats on your new cars and thanks for your review! We really apprectiate the recommendation! Please let us know if there's anything else we can do for ya!

September 01, 2011

The employees are always super nice. Not a fan of my particular car and would never buy one again, BUT love the customer service of the service department. More

by toxeyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for the review! It's good to hear our team is hitting the mark with customer service, though let us know if there's anything we can do to help you with your vehicle. Hate to hear it's not the right fit for you!

August 28, 2011

By far the best experience I have had in the past 3 years of owning my Sprinter. Our business is dependent on moving From Dr's office to Dr's office, that is how we make money. Harry was able to schedule our More

by 3dimaging
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry: Master Sprinter Service, Jeff Jarvis:Commercial Sales
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Chris, Glad to hear our team is there for you when you need it most! Let us know if there's anything else we can do for you!

August 18, 2011

Harry is wonderful as usual! I love the staff. The renovations are nice. However, the waiting area is freezing cold!! Even with the extreme heat this summer...its still way too cold. Other than tha More

by aclavern33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for reviewing us! We'll be sure to check the thermostat and make sure we're not on icebox. It's hard to adjust such a large building when the weather changes day to day but we'll try to find a happy medium for you! Glad to hear you are liking the renovations! Thanks again!

August 17, 2011

Never greeted when you pull up...you're expected to find someone to help you. Audrey was great about calling me and finding me a coupon (I wasn't there for breaks but an oil change & engine light) for gett More

by Gail Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Audrey
Sep 27, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

First, I would like to apologize for any inconvienence or problem that you may have had. We take great care in making sure that matters like this are properly taken care of. I know that our Service Manager Curtis contacted you and discussed any issues that you may have had. Please let us know if there is anything else we can do for you. We look forward to serving you in the future.

August 15, 2011

Mr. Al Fanning and team did an outstanding job this past weekend. Will be back for future needs and will recommend this company to my family and friends... More

by rogueleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Al Fanning
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for reviewing us! Glad to see Al and our team hit the mark for you! Thanks again and let us know if there's anything else we can help you with!

August 13, 2011

When I first arrived Harry did a thorough walk around the vehicle. He pointed out that it is time for new tires (only rear, though he could have tried to sell me 4). Then he quickly walked my paperwork right More

by kkowalchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and the Quick lube crew
Sep 19, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Glad to hear you had a great experience in our service department with Harry and that you're liking the new waiting lounge! Thanks for reviewing us - we appreciate it! :)

August 13, 2011

Harry, with the service department took our car, gave us a ride home and back with Mike(excellent employee, fixed our car fpr a great price and everything is doing great. Thanks for the service and work! More

by jackt56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Great to hear! It's always awesome to see our staff is going above and beyond. Thanks for reviewing us and please let us know if there's anything else we can help you with!

August 12, 2011

I was in a bind as far as time because I was on vacation but they got me in and out and shuttled me to a tour I had set up and was afraid I was going to miss. I really appreciated the fact that they took m More

by veshannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
August 11, 2011

Will not buy another vehicle from this establishment. Service department is lackluster, to say the least.. They "fixed" my car at an inflated price only to have it "die" again the next day due to their i More

by thurscw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
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