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Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 446 reviews
November 26, 2012
We took our RV that is built on a Dodge Sprinter chassis in for service for what I expected to be an elusive hard-to-find intermittent starting problem. Plus, it is difficult to find a place that really kno in for service for what I expected to be an elusive hard-to-find intermittent starting problem. Plus, it is difficult to find a place that really knows how to work on Sprinters. Not only did they find the problem quickly, but everything was handled smoothly under warranty. I would absolutely not hesitate to take the vehicle back to them for any service. I got an appointment quickly and was treated very courteously even though it was all warranty work. They really seem to really know Sprinters well. More
by RobV
Employees Worked With
Whit Hamby
November 26, 2012
harry evans is the most helpful person . i can go in and explain what my car us doing even when i dont know exactly how to say it . he will keep describeing things till i get the right sound ,or effect that explain what my car us doing even when i dont know exactly how to say it . he will keep describeing things till i get the right sound ,or effect that it is doing and get it fixed. More
by mills d
Employees Worked With
Harry Evans
November 26, 2012
Alan was so helpful and patient in getting my family into a new dependable car. I had a wonderful experience with Rick Hendricks Jeep, Chrysler, Dodge. I would highly recommend them and use them again in the a new dependable car. I had a wonderful experience with Rick Hendricks Jeep, Chrysler, Dodge. I would highly recommend them and use them again in the future. More
by rkwright19
November 14, 2012
Otis Greene and Cedric Toomer, Was very helpfull in Otis Greene and Cedric Toomer, Was very helpfull in getting my wife and I a Vehicle that was'nt in the inventory at your local store. They made som Otis Greene and Cedric Toomer, Was very helpfull in getting my wife and I a Vehicle that was'nt in the inventory at your local store. They made some calls and got my wife the make and color she wanted from a dealer in GA. very pleased with the service and professional care that was given. Keith S More
by kskin6
Employees Worked With
Otis Greene
November 13, 2012
This was by far the best service I have ever recieved from a car dealership. Our Sales Consultant Otis Greene met us at the door and treated us with respect and answered every question we had and worked from a car dealership. Our Sales Consultant Otis Greene met us at the door and treated us with respect and answered every question we had and worked with us to get us into the car we wanted. Further more Mr. Greene didnt treat us like he was just trying to make a sale and understood that we WANTED a car and didnt NEED a car. Because of Otis Greene and the great price and lower apr., my wife loves her new car!!!!! More
by jlong7888
Employees Worked With
Otis Greene
November 10, 2012
Thank-you Rick Hedrick. Our sales person Kyle Isfalt, sales manager, & the finance manager all made this a great purchase experiance. We purchased a Chrysler 300s & a Dodge Ram 1500 & traded in 2 vehicl sales manager, & the finance manager all made this a great purchase experiance. We purchased a Chrysler 300s & a Dodge Ram 1500 & traded in 2 vehicles everything was taken care of without a single issue. We love our new vehicles!! More
by michellekearns
Employees Worked With
Kyle Isfalt
October 31, 2012
Floyd was great I had a hard time finding a dealership to work with my credits situation and Ricks Hendricks helped me out! Floyd made the process easy and I got approved! Thanks again! work with my credits situation and Ricks Hendricks helped me out! Floyd made the process easy and I got approved! Thanks again! More
by brown1899
Employees Worked With
Floyd Gadsden
October 31, 2012
Just a note to say "Thank You" to Otis Greene. A few days ago, I visited Rick Hendrick Dodge on Savannah Highway. Otis was the most helpful car salesman I have ever encountered! He answered all A few days ago, I visited Rick Hendrick Dodge on Savannah Highway. Otis was the most helpful car salesman I have ever encountered! He answered all of my questions and I found him to be extremely knowledgeable about the cars he sells. I will definitely recommend him to all my friends. Thanks again for all your help, Otis! More
by Ginny W
Employees Worked With
Otis Greene
October 31, 2012
We had a great experience with Jeff. He was very knowledgeable about the Ram we were interested in. The best part was he was able to get us the best price in the southeast! I will definatly recomme knowledgeable about the Ram we were interested in. The best part was he was able to get us the best price in the southeast! I will definatly recommend Jeff and Rick Hendrick Dodge! More
by willisms1588
Employees Worked With
Jeff Jarvis
October 30, 2012
I spoke with Jon Hazell this past weekend about two used mini coopers posted on his dealerships website. after giving him the stock numbers for the two cars we discussed me coming to the dealership to test mini coopers posted on his dealerships website. after giving him the stock numbers for the two cars we discussed me coming to the dealership to test drive them that day. I told Jon I lived 2 hours away in another city so I wouldn’t get there until Saturday afternoon. He sends me an email with his address so I can GPS the dealership. I drive 2 hours in the rain only to find out neither mini cooper are on the lot furthermore there is only one mini cooper there. The red one I spoke we talked about is in Charlotte NC, which is only 60 miles from me compared to the two hour drive I just took, and the blue one can’t be shown to me as it hasn’t been inspected since it was traded it. All of this should have been looked into before Jon told me to drive to the dealership. So I get up to leave and the Skeet, the salesman helping as Jon, was too busy to come talk with me when I got there is steadily trying to push the blue mini cooper which is somewhere else in Charleston on me. He doesn’t know if it has the features I want, there aren’t any pictures or much listed online about the car. He wants to start running a credit application for me on the car which I wasn’t willing to do, so he tells me I should put a $500 deposit on it so no one else will buy the car before I could come back to see it. I have never has a salesman try to sale me a car neither he nor I knew anything about. He tells me as I am leaving, that they will get the car ready for by the following day and call me. I am not surprised I never heard from him. I sent Jon an email about this and never heard from him either. Unlike every other testimony I have seen on this dealers website my experience was not impressive at all. If a chain of dealership shares cars all around a state, the salesmen should know to make sure the car is in fact on their lot before having someone commute to see it. . I wouldn't expect to have such a poor experience from a car dealership with such a popular name. Ricky Hendrix dealerships are everywhere I turn. I am shocked at how much of a waste my day was driving to Charleston. More
by wilsterlennium
