Rick Hendrick Dodge Chrysler Jeep Ram

The car was taken back after having it for two weeks. We told the salesman the car was too expensive and he assured us they could make it work. We signed loan papers and got a call two weeks later saying w told the salesman the car was too expensive and he assured us they could make it work. We signed loan papers and got a call two weeks later saying we had to pay $100 more a month for the car or return it. The staff acted as if it was no big deal and was not empathetic. More

I had water in the tail lights of my brand new jeep. I called Phil this morning and he told me to bring the car in when I got out of school. He was able to drain the water out of the taillights and ordere called Phil this morning and he told me to bring the car in when I got out of school. He was able to drain the water out of the taillights and ordered the parts to replace the taillights. I know I can count on Phil to do right by me when it comes to taking care of my jeep. Thanks for having such am awesome service department! More

I have rated this dealership and sales team because I received and continue to receive exceptional service and care from all of them. Bernard Jackson has gone to great lengths to make sure I have been we received and continue to receive exceptional service and care from all of them. Bernard Jackson has gone to great lengths to make sure I have been well taken care of as well as gone above and beyond to make my purchase a positive one. I would highly recommend this dealership to anyone looking for a new or used car. More

I was very pleased with my visit. I drove a long way to purchase from this dealership and was not disappointed when I got there. Bernard helped me understand the process by explaing each step and eased the purchase from this dealership and was not disappointed when I got there. Bernard helped me understand the process by explaing each step and eased the anxiety of making a large purchase such as a vehicle. More

Don was great! He was very knowledgable and very helpful. He did not pressure us into test driving or buying. All of the staff was nice. Our finance person was very knowledgable too and worked ha helpful. He did not pressure us into test driving or buying. All of the staff was nice. Our finance person was very knowledgable too and worked hard to get us a great interest rate. More

After I installed my winch, I needed to have some coil spring spacers by TeraFlex to raise the front end of my jeep by 1.25 inches. Although this was a custom job, the Service Department was more than wil spring spacers by TeraFlex to raise the front end of my jeep by 1.25 inches. Although this was a custom job, the Service Department was more than willing to assist me. Whit (Service Manger) and Mike (Technician) went through great strides to ensure that the job was done right and that I was happy with the work. I highly recommend them and will bring my vehicle there for service again in the future! Thanks!!! More

i did not get a car. i believe most car dealers including hendrix are nothing more than puppets for banks a hardworking honest man who understands he made some mistakes does not have a chance if hendrix oer hendrix are nothing more than puppets for banks a hardworking honest man who understands he made some mistakes does not have a chance if hendrix oer any dealer wanted to get better pr they should fiance their own cars. shame on all the crap and dihonesty that goes in to buying a car. More

With this being our 3rd Rick Hendrick Dealership purchase in our family in the past 3 years, Casi, BY FAR, exceeds in Customer Service. His greatest strength is his ability to LISTEN and actaully Hear and t in our family in the past 3 years, Casi, BY FAR, exceeds in Customer Service. His greatest strength is his ability to LISTEN and actaully Hear and then ACT on what he heard. He uses the very valuable tool of repeating back to the customer what he heard to ensure accuracy. He is a major assest to this dealership. Thank you, Casi, for making this a GREAT experience that FAR exceeded our expectations! More

Jon was excellent from beginning to end and is very personable. Liked the service that I received so much that I recommended him to my brother-in-law (who was jealous of my new truck). Jon sold a new personable. Liked the service that I received so much that I recommended him to my brother-in-law (who was jealous of my new truck). Jon sold a new truck to my brother-in-law so now I am not the only one with a killer Hemi!! More

I choose this dealership, because I was in need of a new I choose this dealership, because I was in need of a new vehicle. My salesman, Floyd Gadsden took very good care of me. He helped me choose the right I choose this dealership, because I was in need of a new vehicle. My salesman, Floyd Gadsden took very good care of me. He helped me choose the right vehicle for my wife and she is very well pleased. Mr. Gadsden took his time explaining and sharing all the great things about my new car. My over all experience was exceptional, and because of that I will recommend all of my family and friends to do business with this dealership. My wife loves her car and we are truly satisfied with our purchase. We look foward to working with Floyd Gadsden and the RIck Hendrick Dodge dealership for all of our car needs. More