
Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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I visited this dealership in response to viewing their used cars in AutoTrader. Of course, as expected, they tried to low ball my trade. After spending 4 hours at the dealership, I drove home in a 2009 Do used cars in AutoTrader. Of course, as expected, they tried to low ball my trade. After spending 4 hours at the dealership, I drove home in a 2009 Dodge Journey. The dealership charged me extra to have it "certified". The car was a complete lemon. It had CV joint issues, a gouged tire, and a chirping engine that smoked. How could they have missed all that in inspecting the car? I drove it back on the next business day. I spent 8 hours as the salesman repeatedly tried to track down keys to alternate vehicles. The listed internet prices all included discounts that don't apply to the average customer. The result was I got a car with only one key of the two promised (still 'unable' to locate the second key) and no flexibility on the car's price. I had asked for my trade in back and they refused, which forced me to find SOMETHING on their lot to buy. You know that ripped off feeling you stereotypically get about dealerships? They have it. I called today asking about the key and was blown off. They don't care once they have your sale. More
This dealership is highly recommended by me because of my salesman Otis Green. He did a awesome job with helping me pick out the car that I wanted at the price I wanted to pay. If I had to do it over again I salesman Otis Green. He did a awesome job with helping me pick out the car that I wanted at the price I wanted to pay. If I had to do it over again I would go to same dealership. More
Kyle was fantastic to work with. He listened and helped me get the car that I love. When I needed extra work done after the sale Kyle followed through on all that was promised. me get the car that I love. When I needed extra work done after the sale Kyle followed through on all that was promised. More
Just bought our second Dodge Charger from this Dealership! Very very satisfied with the service - our sales representative was Allen Wilson and we really can not say enough good things about him Dealership! Very very satisfied with the service - our sales representative was Allen Wilson and we really can not say enough good things about him and our experience. We would not hesitate to recommend this dealership to our friends and family. They were above board in everything we worked with them on. I felt that Allen gave us the best possible price and we really researched prices. We love the car and we think this dealership is also great! More
My experience at Rick Hendrick Dodge was pleasant and satifying. Otis Greene made the experience of buying a car as comfortable and pleasant as humanly possible. He processed the paper work in a timely m satifying. Otis Greene made the experience of buying a car as comfortable and pleasant as humanly possible. He processed the paper work in a timely manner and the wait time was a lot less than I expected. Otis is the reason we chose Rick Hendrick Dodge Chrysler Jeep on Savannah Highway when we decided to buy a car. We have bought cars from Otis when he worked at Altman Dodge on Rivers Avenue, Hoover on Savannah Highway, Hoover in Moncks Corner and Rick Hendrick on Savannah Highway. We have bought a total of 5 cars from Otis. He knows all about the cars that he sells and does not hesitate to show and explain all of the features. Otis puts you so at ease that you feel like family. I will not hesitate to send any one I know interested in buying a car to Otis Greene. The fact that we by-passed several other Rick Hendrick Dodge dealerships to buy a car from the Savannah Higway dealership strictly because of Otis says a lot about the kind of service we received from him. In fact we bought 2 cars instead of the 1 car we had intended to buy. He always calls after the sale to make sure you are happy with your purchase and that you are enjoying your car. He add that persnal touch that makes you feel special. I would personaly like to thank Otis Greene for making car buying an enjoyable experience. More
Harry is always helpful and friendly. He is very knowledgable and positive. I know he appreciates my business and I would highly recommend him to all knowledgable and positive. I know he appreciates my business and I would highly recommend him to all More
Renee was incredible. Found the problem with my car, made a recommendation with a fair price and got it done on time. Extremely friendly and knew her stuff! So happy I finally found a service shop, an made a recommendation with a fair price and got it done on time. Extremely friendly and knew her stuff! So happy I finally found a service shop, and advisor I can trust. More
My husband and I have been taking our cars here for the past ten years for service. Their service department is excellent with Harry taking the lead as best advisor. Ask for Curt as your technician; he's v past ten years for service. Their service department is excellent with Harry taking the lead as best advisor. Ask for Curt as your technician; he's very talented, knowledgeable, and fast. We have never had any problems with the service department's work on either of our cars. They service as necessary and fix any problems they need to without trying to sell us extras. Their work is quick and if you have to wait, their customer lounge is very nice and clean. We'll continue going back to Rick Hendrick Dodge's service department for our cars. More