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Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 408 reviews
October 31, 2012
We had a great experience with Jeff. He was very knowledgeable about the Ram we were interested in. The best part was he was able to get us the best price in the southeast! I will definatly recomme knowledgeable about the Ram we were interested in. The best part was he was able to get us the best price in the southeast! I will definatly recommend Jeff and Rick Hendrick Dodge! More
by willisms1588
Employees Worked With
Jeff Jarvis
Helpful October 30, 2012
I spoke with Jon Hazell this past weekend about two used mini coopers posted on his dealerships website. after giving him the stock numbers for the two cars we discussed me coming to the dealership to test mini coopers posted on his dealerships website. after giving him the stock numbers for the two cars we discussed me coming to the dealership to test drive them that day. I told Jon I lived 2 hours away in another city so I wouldn’t get there until Saturday afternoon. He sends me an email with his address so I can GPS the dealership. I drive 2 hours in the rain only to find out neither mini cooper are on the lot furthermore there is only one mini cooper there. The red one I spoke we talked about is in Charlotte NC, which is only 60 miles from me compared to the two hour drive I just took, and the blue one can’t be shown to me as it hasn’t been inspected since it was traded it. All of this should have been looked into before Jon told me to drive to the dealership. So I get up to leave and the Skeet, the salesman helping as Jon, was too busy to come talk with me when I got there is steadily trying to push the blue mini cooper which is somewhere else in Charleston on me. He doesn’t know if it has the features I want, there aren’t any pictures or much listed online about the car. He wants to start running a credit application for me on the car which I wasn’t willing to do, so he tells me I should put a $500 deposit on it so no one else will buy the car before I could come back to see it. I have never has a salesman try to sale me a car neither he nor I knew anything about. He tells me as I am leaving, that they will get the car ready for by the following day and call me. I am not surprised I never heard from him. I sent Jon an email about this and never heard from him either. Unlike every other testimony I have seen on this dealers website my experience was not impressive at all. If a chain of dealership shares cars all around a state, the salesmen should know to make sure the car is in fact on their lot before having someone commute to see it. . I wouldn't expect to have such a poor experience from a car dealership with such a popular name. Ricky Hendrix dealerships are everywhere I turn. I am shocked at how much of a waste my day was driving to Charleston. More
by wilsterlennium
October 27, 2012
Purchased a new Dodge Avenger from Floyd last week and he worked hard to make sure that we got the best deal. The Finance Manager David made sure we understood all the paperwork. Thanks again we love our new worked hard to make sure that we got the best deal. The Finance Manager David made sure we understood all the paperwork. Thanks again we love our new car!! More
by johnm6866
October 26, 2012
Otis Greene was great to work with. Came in comparing Dodge Ram 1500 to a Ford F150 and hands down Dodge was the winner. Otis put me in the best truck for my budget and my needs and did so quick. Very fr Dodge Ram 1500 to a Ford F150 and hands down Dodge was the winner. Otis put me in the best truck for my budget and my needs and did so quick. Very friendly service and pleasure to do business with. Everyone from Otis in sales to finance department did a great job and come highly recommended. Thanks. More
by Madmattyb
Employees Worked With
Otis Greene
October 24, 2012
Dealership is only interested in getting a sale. I lost count of the amount of time they wanted me to sit around the dealership while they did "paperwork" to get a deal done. They are sly and do things lik count of the amount of time they wanted me to sit around the dealership while they did "paperwork" to get a deal done. They are sly and do things like take your trade in's keys so you cant leave until it suits them. Beware More
by strafer86
Employees Worked With
Cant Remember
October 17, 2012
The car was taken back after having it for two weeks. We told the salesman the car was too expensive and he assured us they could make it work. We signed loan papers and got a call two weeks later saying w told the salesman the car was too expensive and he assured us they could make it work. We signed loan papers and got a call two weeks later saying we had to pay $100 more a month for the car or return it. The staff acted as if it was no big deal and was not empathetic. More
by disappointed6767
Employees Worked With
Nunn
October 02, 2012
I had water in the tail lights of my brand new jeep. I called Phil this morning and he told me to bring the car in when I got out of school. He was able to drain the water out of the taillights and ordere called Phil this morning and he told me to bring the car in when I got out of school. He was able to drain the water out of the taillights and ordered the parts to replace the taillights. I know I can count on Phil to do right by me when it comes to taking care of my jeep. Thanks for having such am awesome service department! More
by rue861
Employees Worked With
Phil Higdon
October 01, 2012
I have rated this dealership and sales team because I received and continue to receive exceptional service and care from all of them. Bernard Jackson has gone to great lengths to make sure I have been we received and continue to receive exceptional service and care from all of them. Bernard Jackson has gone to great lengths to make sure I have been well taken care of as well as gone above and beyond to make my purchase a positive one. I would highly recommend this dealership to anyone looking for a new or used car. More
by Smanderville
September 18, 2012
I was very pleased with my visit. I drove a long way to purchase from this dealership and was not disappointed when I got there. Bernard helped me understand the process by explaing each step and eased the purchase from this dealership and was not disappointed when I got there. Bernard helped me understand the process by explaing each step and eased the anxiety of making a large purchase such as a vehicle. More
by tdowdell2
Employees Worked With
Bernard Jackson
September 03, 2012
Don was great! He was very knowledgable and very helpful. He did not pressure us into test driving or buying. All of the staff was nice. Our finance person was very knowledgable too and worked ha helpful. He did not pressure us into test driving or buying. All of the staff was nice. Our finance person was very knowledgable too and worked hard to get us a great interest rate. More
by Lylestb
Employees Worked With
Don Stanton
