Rick Hendrick Dodge Chrysler Jeep Ram

I had just purchased a 2009 Ford Edge from Rick Hendrick Dodge Chrysler Jeep Ram. About 1-1/2 weeks after the purchase, I was waxing the back portion of the car and when I was finished I went to move the ca Dodge Chrysler Jeep Ram. About 1-1/2 weeks after the purchase, I was waxing the back portion of the car and when I was finished I went to move the car, but when I tried to start the vehicle, the battery was dead. When I was finally able to get someone to jump my car, I drove to the dealership and took ii to the service bay. They told me they would investigate the problem and I could wait in the lounge till it was ready. Now I did not get there until about 4 o'clock and I noticed that they were pretty busy (several people already in the lounge) and more people bringing in cars, yet they were prompt in working on my problem. When they told me the car was ready, I went outside to get the car. I asked the service tech what was wrong with the battery. They told me that the battery was borderline on being able to hold a charge if they had simply recharged it and sent me on my way. But no, they did not take that chance that it may go dead on me again (Thank goodness, since I was leaving for out of town the next day) and put in a brand new Mopar heavy duty battery (at no charge of course) and I was very pleased. They (Service Dept) earned my trust that day and I will not worry about quality service from them in the future. More

The Sales Person knew the product. He took his time to show and explain the vechicle features. He also allowed me to test drive the car on the interstate. show and explain the vechicle features. He also allowed me to test drive the car on the interstate. More

John Mount was the service representative that worked with us. He was very professional and went out of his way to help us. I couldn't have asked for better service. Thank you so much!!!! with us. He was very professional and went out of his way to help us. I couldn't have asked for better service. Thank you so much!!!! More

I went to the dealership to really just look at their used car inventory. I did not intend to purchase a car, just browse. Yet when I came across a 2009 Ford Edge SEL, I was very pleased with the look of used car inventory. I did not intend to purchase a car, just browse. Yet when I came across a 2009 Ford Edge SEL, I was very pleased with the look of car. I went inside to talk to a salesman and meet Bill Christian. He and I took a test drive and I was very impressed with the vehicle (with all the bells and whistles this model had). Bill was extremely easy going and very comfortable talking with him. Well, I could not help myself, I decided to proceed with getting a sales quote and payment options. Their finance manager Teresa, got me my monthly payment options and told them that I wanted to go over this purchase overnight and give them my decision the following morning. Just an hour later, after doing all my research, Bill calls me and told me that Teresa got me a better bank rate and reduced my monthly payment by 100 bucks. That sealed the deal !!!! My experience with the dealership was great and would recommended them to anyone. THANKS GUYS !!!! More

I would say to anyone who wants a no hassle ,honest and straight forward sales experience to give any Rick Hendrick dealership a try . From the start I liked Barrett, he is a great salesman ,knowledge abou straight forward sales experience to give any Rick Hendrick dealership a try . From the start I liked Barrett, he is a great salesman ,knowledge about the entire product line he represents, enthusiastic about what he does, and a great personality. Cedrick, a straight from the hip sales manager , no gimmicks, no games awesome !!. And Steven from Ney Jersey all I can say is he cared enough to call me the next day with a better rate ,unbelievable customer service from everyone I had the pleasure to meet . More

I purchased A 2014 Journey that was list on the web site for 20,990 and I paid 26,500 before finance fee. I was told that the price I paid was because they add so much other things to my Journey. They whe for 20,990 and I paid 26,500 before finance fee. I was told that the price I paid was because they add so much other things to my Journey. They where unable to tell me the break down for 5,510 of stuff add. Look out for sale men that only have there family and pocket in mind not you. If you have a trade in that is paid off and worth something that` where they will up the price in your new purchased that were they get there kick back. So you can think you are getting a deal with a trade when you or actual getting less. I WANT A JOURNEY AND I WAS TAKING ON A JOURNEY. More

We weren't really in the market to buy yet, but fell in love with the new jeep. Your sales staff were not pushy and gave us the information we needed to make the decision to buy. Allen Heller was very p in love with the new jeep. Your sales staff were not pushy and gave us the information we needed to make the decision to buy. Allen Heller was very personable and we would certainly recommend him and Rick Hendrick's to anyone. This is the second car I've purchased from RH and both experiences were great! More

Bernard Jackson is the best sales person ever. Made it super easy on me and my wife. Got a great vehicle and a great price. xxxxxxto my man Mr. Hartzog for giving me a great interest rate! super easy on me and my wife. Got a great vehicle and a great price. xxxxxxto my man Mr. Hartzog for giving me a great interest rate! More

Very pleased with the service provided and the price I got my truck for. I would recommend rick Hendrick to a friend. Thank you much! got my truck for. I would recommend rick Hendrick to a friend. Thank you much! More

I recently purchased a 2011 Dodge charger from this dealership. Bernard Jackson did such an awesome job. From the very first phone conversation, I was able to relax a little because I really felt that dealership. Bernard Jackson did such an awesome job. From the very first phone conversation, I was able to relax a little because I really felt that he was trying do all he could to make the deal work. Everything about Bernard was great. He was so relaxed. There was no pressure at all. Every promise that he made, he fulfilled during the purchase and after. I would totally refer people to him. Its always a pleasure to meet people who really care about people. Totally Expecting nothing but the best for Bernard Jackson. Blessings to him! More