Rick Hendrick Dodge Chrysler Jeep Ram

Easiest vehicle purchase EVER Working with the Hendrick's Team was simply a pleasure. I contacted them via a Web search, I was convinced a Web search would be a waist of Time. The Working with the Hendrick's Team was simply a pleasure. I contacted them via a Web search, I was convinced a Web search would be a waist of Time. The Hendrick's team made it easier than I could have ever imagined. I was contacted within a few minutes by one of their excellent staff and they made it a breeze to get the deal I wanted before leaving my home. My first contact was with Courtney Evans, a very pleasant young lady. She scheduled an appointment with a sales professional, at my convenience not theirs, quickly without any conflict of time. When I arrived at the dealership my sales professional, Robert Chubb, was ready for me and any questions I could possibly have. He took real good care of my needs without any form of "sales pressure usually associated with a vehicle purchase". Rob then handed me over to Serena Gossett in finance. Serena is a very pleasant young lady who is very knowledgeable of the ins and outs of the actual purchase of a large ticket item like my New Ram 1500 Laramie 4x4. Miss Gossett made me want to hang out for awhile and just visit, she is such a friendly Finance Professional. I will recommend any that inquire to Rick Hendrick's of Charleston and the fabulous team that assisted me with my New Truck Purchase. More

Our First Jeep Purchase! I was running out of options when searching for a 3rd car for the family. I was across the parking lot at Hendrick Chevrolet having some work done on I was running out of options when searching for a 3rd car for the family. I was across the parking lot at Hendrick Chevrolet having some work done on my 2013 Camaro SS (Love It) when my daughter and I ventured over to the Jeep dealer. My wife had wanted a Jeep since forever and we just never found the right one. Robert Chubb immediately greeted us and showed us the inventory in our price range. We found an awesome deal! a 2015 very slightly used Jeep with upgrades at a great price. I had a pre-approved loan and the financing person was awesome. We came back two days later (by our request) to pick up the Jeep and we were in and out in less than 30 minutes. Robert was a great sales person and showed me all the options. We drove the Jeep home and gave it to my wife as a gift. She was very surprised and loves the vehicle. I recommend the dealership Robert as well as finance. Professional people to work with. Thanks!! More

Saved me!!! Very great experience. Stephanie Newton was just as pleasant as can be. I explained my situation to her and she took my info down. She did not make up Very great experience. Stephanie Newton was just as pleasant as can be. I explained my situation to her and she took my info down. She did not make up lies and if there was a question she could not answer she GOT IT FOR ME! I told her and Jon Taylor about my visiting the "other Jeep/Dodge" dealership and what they offered me and found out that was a BAD one. Long story short I was able to walkout of Rick Hendrick with a 2015 rather than a 2014 Jeep Compass that was offered to me by the "other place" for LESS money and the GAP insurance I asked about that the "other place " claim I did not need! How can you deny me GAP insurance. Anyway, I was very happy with my purchase and the service was great!! Thanks Stephanie and Jon...you all ROCK!!! More

My visit to Rick Hendrick Chrysler, Dodge, Jeep Dealership Everyone I met at your dealership before and after my purchase were very friendly and pleasant. Christian was most helpful in answering all my questi Everyone I met at your dealership before and after my purchase were very friendly and pleasant. Christian was most helpful in answering all my questions and exploring all alternatives to aid in my decision to purchase. Your financial assistant was very knowledgeable and did not rush with all the details that came up in the process. The vehicle meets all my expectations. Thank you for all your efforts. Robert Mitchell More

Purchasing a new Jeep Compass The dealership overall was very accommodating to my needs. The salesman I worked with, Barrett Brown was pleasant to work with and did not apply pre The dealership overall was very accommodating to my needs. The salesman I worked with, Barrett Brown was pleasant to work with and did not apply pressure to get the deal done. He communicated with me from the start of my search to the closing of the deal. Jon Taylor the finance manager was very helpful and made the finance process very easy. The dealership made the whole experience easy and fun. Very veteran and military friendly. More

Dealership and Sales Rep Were Great Barrett is the Jeep Genius in Charleston! He knows the model changes from year to year, the mechanics and technology (i.e. blue tooth, compatible dev Barrett is the Jeep Genius in Charleston! He knows the model changes from year to year, the mechanics and technology (i.e. blue tooth, compatible devices, sat radio, etc), and can explain them in an easy to understand, non "car guy" language. The whole staff was great, from helping with our 9 month old (thanks for the balloon!) to getting us in and out quickly! We were test driving '14 and '15 Grand Cherokees. More

Great deal Starting with Courtney your online person,to Sarah your sales person,and your finance people were all great to work with. Sarah went over and above wh Starting with Courtney your online person,to Sarah your sales person,and your finance people were all great to work with. Sarah went over and above what any sales person should have to. Thanks Jeff S. 2014 Bighorn More

Bought Two Cars in One Weekend The positive: 1. If you are buying a car you must go see Kellie Westfield at Rick Hendrick. She was no pressure and patient to put us in the right ca The positive: 1. If you are buying a car you must go see Kellie Westfield at Rick Hendrick. She was no pressure and patient to put us in the right cars. We drove four in total and she was ready to have us test drive as many as we wanted. 2. We felt the trade in values were fair. 3. We bought two used minis. After purchase we noticed one had a slight ding in the windshield. They offered to send a glass repair company to our house at no charge to us. 4. The selection is unbeatable because Rick Hendrick is so large. Neither car we bought was located at the dealership we shopped at. They kept going to other Hendrick dealerships and picking up cars for us to test drive. 5. They even went out of state to pick up one of our two cars. The negative: 1. Post car selection duration was brutal. We had selected our vehicles by 12:45pm on day one. The paperwork went until nearly 5pm that day and then we had additional paperwork to sign when we returned to pick up the second vehicle. It seems like this could be done quicker. [Note: they were kind enough to offer us lunch and snacks while we waited which was greatly appreciated.] More

New Purchase In 2011, Myself, my daughter, and my daughter in-law to be went on a mission to buy me a car. After going from dealership to dealership and finding t In 2011, Myself, my daughter, and my daughter in-law to be went on a mission to buy me a car. After going from dealership to dealership and finding that women were not taken seriously when trying to buy a car. We were practically tossed aside or ignored. I was about to give up and just let my husband buy me a car. My daughter talked me into one more dealership, so we stopped at Rick Hendrick on Savannah Hwy. We met Mr. Jeff Jarvis. He made us feel so welcomed, He worked with us for hours that evening. He helped us find a car that met all our needs. It was the 2011 Dodge Journey with all the bells and wistles. He did not pressure us to sign on the dotted line that day. I knew I would be back because of his kindness. About 2 weeks past and I came back and I purchased that car. I have also purchased a 2011 Dodge Durango and My husband has purchased a 2013 Dodge Ram 1500. Also Harry Evans in the service department has been great to work with, such a wonderfull employee. More