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Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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Some dealers are liars and thieves. Hendrick Dodge isn't one I had been searching for a Challenger SRT 392 for about a month. Most dealers did not have the vehicle I wanted but a few claimed "we are getting one I had been searching for a Challenger SRT 392 for about a month. Most dealers did not have the vehicle I wanted but a few claimed "we are getting one in". I drove to one dealer in Charlotte NC who after a 2-hour drive refused to honor an internet price, and demanded wholesale on my trade with full retail on the purchase. They didn't even offer to show me the lone SRT they had on the lot. No thanks. Then I called Hendrick Dodge in Charleston. Not only did they give me accurate information about an incoming Challenger, but they basically sold me the vehicle on line (I live 4 hours away). Furthermore, once I made delivery and they saw my trade in person, they gave me additional money for it. This is one of the most honest, ethical dealers that I have experienced, from Ashley in sales to Serena in the business office. It was worth the 200 miles I traveled to get there and I will be a repeat customer there. More
Jeep purchase Wonderful experience for my wife and me. Todd Salzer, Jon Taylor and Tony Sprovero are excellent, knowledgeable representatives for your company and Wonderful experience for my wife and me. Todd Salzer, Jon Taylor and Tony Sprovero are excellent, knowledgeable representatives for your company and product and we were always comfortable with them. All of the staff were very friendly and courteous. Thank you. More
2015 Ram Lamarie 1500 I walked into Rick Hendrick Dodge Chrysler Jeep Ram to inquire about a Ram 1500 and met Barrett Brown. A couple hours later, I drove out with a 2015 R I walked into Rick Hendrick Dodge Chrysler Jeep Ram to inquire about a Ram 1500 and met Barrett Brown. A couple hours later, I drove out with a 2015 Ram. The process was seamless, Barrett did not pressure me, he was accommodating and very knowledgeable. The entire staff was courteous and professional. Thanks Barrett. More
Fantastic salesmen! We had a team of two salesmen working with us and they were fantastic. One of the guys was a new salesman and the other one pitched in to help him and We had a team of two salesmen working with us and they were fantastic. One of the guys was a new salesman and the other one pitched in to help him and was able to explain all the features to us. They even took the time to show us how to remove the soft top and put it back on several times to be sure we knew how to do it. We love our jeep and will definitely go back to this dealership when its time for our next car! More
Good Job I can't thank Serena Gossett and Cedric Toomer for all of their hard work and helping me get the car that I wanted. They worked hard and long to make I can't thank Serena Gossett and Cedric Toomer for all of their hard work and helping me get the car that I wanted. They worked hard and long to make sure that I was a satisfied customer. More
Seamless! My husband DREADS the car buying process, but I really tend to enjoy it! This time, we were both pleased with the process. We picked up a brochure, st My husband DREADS the car buying process, but I really tend to enjoy it! This time, we were both pleased with the process. We picked up a brochure, studied it and looked at the available inventory in the area. Once we had done our homework, the rest was a breeze. We were assisted by Courtney Evans (Customer Service) via email. She pulled a list of our must haves, met with her sales manager and found the perfect car with a great "out the door" price. We rolled over to the store, took a test drive and sealed the deal. It was seamless. Our salesman, Barrett Brown, and finance representative, Jon Taylor, worked together to get all of the loose ends tied up. My advice, do not fear doing this process online. It will save you the aggravation of walking all over town looking for that car that is a perfect match of options and price. The team was kind and professional and we love our 2015 Ram 1500! More
Breath of fresh air Working with Barrett Brown and the folks at Rick Hendrick Dodge was surprisingly awesome! I chatted with Barrett on the phone about a used 4Runner in Working with Barrett Brown and the folks at Rick Hendrick Dodge was surprisingly awesome! I chatted with Barrett on the phone about a used 4Runner in another state on a Monday, and by Tuesday we were sitting down talking numbers. Everyone was more than willing to work within our budget and agree on fair price for the vehicle. The experience was painless, and we knew we were in good hands--we'll definitely be back the next time we need a car! Huge thanks to Barrett and Serena for making our car-buying experience stress-free and FUN! More
Found on line:thanks! Our son was looking for a specific type of Jeep: hopefully hard top; still under warranty; easy to access; good price. ALL factors were found ON LINE Our son was looking for a specific type of Jeep: hopefully hard top; still under warranty; easy to access; good price. ALL factors were found ON LINE with Rick Hendrick of Charleston! We consulted over the phone and over email with Teresa and went down to Charleston from NC (about 200 miles away!) Found EXACTLY what we wanted and what we understood: FANTASTIC! Our son (who lives now in Florida!) is coming home Friday to exchange vehicles and is TRULY excited and thrilled!!! More
New Car Purchases I purchased a new 2013 Dodge Challenger in June of 2014 and the experience was so fantastic that, when I decided to downsize out of my F150, I decided I purchased a new 2013 Dodge Challenger in June of 2014 and the experience was so fantastic that, when I decided to downsize out of my F150, I decided to visit Rick Hendrick again. As a result, I purchased a 2014 Chrysler 300 in April of 2015. I received excellent discounts, due to the fact that, in both instances, I was purchasing the previous model year. The service I received was top notch and, at 52, these were the best 2 car buying experiences, hands down! Serena was awesome! As were John and both Allen's. I consider them to be my lifetime supplier for all of my automobile purchases and the service as well. More
Great Purchase! We bought a Challenger SXT plus in 2013 from Rick Hendricks. We had recieved an email about a possible upgrade. We really liked our challenger, so i We bought a Challenger SXT plus in 2013 from Rick Hendricks. We had recieved an email about a possible upgrade. We really liked our challenger, so if we were to trade we wanted the same options, and possibly the same color. (Jazz Blue). Our salesman was Christopher Englert, the same salesman that sold us our 2013. He came up with the vehicle that we wanted, he had to get it from NC. All previous options, plus extras, and color. He's an excellent saleman. Very kind, courteous and helpful. Finance was done by Serena Gosset, also very courteous, kind and knowledgeable. I drive from Summerville to West Ashley because of the service we get at Rick Hendricks and would highly recommend your team. Thank you More