Rick Hendrick Dodge Chrysler Jeep Ram

Awesome Saleswomen!! Professional to the tea! Brittany Frasier was the saleswomen that my wife and I saw at the Savannah Highway location Saturday 06/09/2018. She was such a breath of fresh air. T Brittany Frasier was the saleswomen that my wife and I saw at the Savannah Highway location Saturday 06/09/2018. She was such a breath of fresh air. There was no pressure from her. She made our visit very pleasant. We were able to purchase a 2018 Dodge Caravan with Brittany's expertise. She took the time to explain all aspects of the vehicle and she fully understood our unique situation. Awesome experience and highly recommended! More

No pressure. I inquired about a Ram 1500 Tradesman online, and was contacted by Aurelia "AG" Goloborodko. She took the time to understand what I wanted, and found I inquired about a Ram 1500 Tradesman online, and was contacted by Aurelia "AG" Goloborodko. She took the time to understand what I wanted, and found the exact truck I was looking for. The sales manager worked with me to get a payment I was comfortable with. This was the first time in 11 years I have bought a car from a dealer, and this time was a lot more relaxed. More

Incompetent salesman I contacted this dealership spoke with Tony Kemp Who was the most arrogant uninformed salesman I’ve ever come in contact with the Hendrick dealership I contacted this dealership spoke with Tony Kemp Who was the most arrogant uninformed salesman I’ve ever come in contact with the Hendrick dealership are great dealerships to deal with this person is the worst More

Professional! No Pressure!! Having had a bad experience with another Jeep dealership months before, I arrived at Rick Hendrick’s having prepared myself to be hassled, lied to and Having had a bad experience with another Jeep dealership months before, I arrived at Rick Hendrick’s having prepared myself to be hassled, lied to and uniformed. Was I ever wrong!! My salesman, Tony Kemp, handled the sale with the utmost professionalism, was knowledgeable of the Jeep I was looking for and never tried to pressure me into buying something I wasn’t going to be happy with in the long run. Kudos to the sales manager and all involved! After my purchase there was a slight problem with the installation of the luggage racks and Tony sent me home in a rental and when the work was complete brought my Jeep to me 70 miles away! THAT’s SERVICE! I would HIGHLY recommend Rick Hendrick’s Dealership on Savannah Highway and will certainly look forward to purchasing any future vehicles with them! More

Overall Experience at this dealership My son and I visited multiple dealerships several weeks ago during my visit to Charleston, SC from Houston, Texas. He had talked about wanting a diffe My son and I visited multiple dealerships several weeks ago during my visit to Charleston, SC from Houston, Texas. He had talked about wanting a different vehicle and we had stopped at Lexus, Toyota and finally stopped at Rick Hendrick Dodge Chrysler, Jeep Ram for a Grand Cherokee Jeep Cherokee. The experience was shattered by the sales manager, Ossie Davis. We had a wonderful sales person, Kate who is a rookie and tries very hard to meet our expectations. She even shared with us that she hasn't met her quota and is behind. We wanted to really helped her. Jon Taylor was her sales manager and he was great. During the transaction when knowing that they couldn't meet our monthly payments, they send another sales manager, Oasis Davis. He introduced himself as the sales manager and proceeded to explain the terms and the vehicle. When questioned by me as to why he was there and not Jon Taylor, he says that he is there to make sure I understand the terms and the entirety of the vehicle. I explained to him that this is not my first time buying a vehicle (just bought a Lexus 6 months ago in Houston) and inquired why he is taking over from Jon Taylor. He explained again that he was there to explain to me the contract. I got angry and asked him if he could meet our terms and that if he is not able to do so, that we will end the discussion and walk out. I apologize to Kate. Oasis excused himself and left. Yes, I was mad and angry that the ridiculous sales tactic to bring someone that have not been in our discussion to explain the terms. I will not buy another vehicle and will tell everyone about their sales tactic. Jon later came and apologize for the lack of professionalism. I can be reached at 281-830-8200 if needing more details. More

Excellent Customer Service Although I was not yet ready to make a purchase, Joey Beasenburg took the time to listen what I needed in a truck, & then he showed me the Ram that wo Although I was not yet ready to make a purchase, Joey Beasenburg took the time to listen what I needed in a truck, & then he showed me the Ram that would best suit my needs. In my eyes, Joey went above & beyond my expectations, so when I am ready to make the purchase, I will be definitely going to see him. I also will not hesitate to recommend Joey Beasenburg to everyone. More

Sales service all We have purchased 5 vehicles in the last three years all from Hendrick Dodge in Charleston on Savannah Highway. From sales, finance manager, general We have purchased 5 vehicles in the last three years all from Hendrick Dodge in Charleston on Savannah Highway. From sales, finance manager, general manager, service, all rate far above any dealership we have been to. Friendly, knowledgeable, courteous in every aspect of the word. We will never use another dealership again. Call out to Serena for all of her hard work and also Bobby the GM who have both been over accommodating. So....kudos Hendrick, you have the best and the best work for you. Doug and Rita Bedell, Ravenel, SC. More

Would Not Recommend I brought my Jeep to this dealership to have a clutch service and rear main seal repaired on my 2004 Wrangler. After leaving the vehicle with them for I brought my Jeep to this dealership to have a clutch service and rear main seal repaired on my 2004 Wrangler. After leaving the vehicle with them for five days I returned to find my Jeep gained two hundred miles on my odometer plus my gas tank was completely empty after being brought in full. I attempted to speak with the service manager expecting him to have the same feelings as me regarding the issue but was offered a "free tank of gas" in return. I then went to the general manager who promised a partial refund on the total that seemed fair to me. After waiting two full weeks for the check to arrive I called and had to enquire just to get the check sent out. If I could give any advice it would be to stay away from this dealership and its maintenance department. I will not be returning to a Rick Hendrick dealership for anything in the future. More