Back

Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.4
423 Reviews

1468 Savannah Hwy

Charleston, SC

29407

Directions

By Type

Showing 423 reviews

November 14, 2018

2018 Charger RT Five star service. The sales and finance departments went above and beyond any dealership I have dealt with in the past. I look forward to doing more More

by KlingInTheNrth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay , Katie Hartley
Nov 15, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the kind words regarding our team! We're happy to hear your expectations were met and we've earned your continued patronage. We hope to see you again soon.

November 13, 2018

Great exorbitant complaints IAM TRULY SATISFY OVERALL NO LONG WAIT PLEASANT SERVICE Guys. LOVE THE COFFEE MACHINE😎 And whatever needs to be addressed with my vehicle this guy wi More

by Graceandmercy1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano
Nov 14, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you so much for the five-star review! We're so glad that you enjoyed your service experience with us. We're always happy to help you and take care of your vehicle. We look forward to your next visit!

November 11, 2018

Excellent & Professional Service Truck was in for warranty service for a few recall items as well as some other issues. Every item was resolved and repaired. Truck was ready when prom More

by bmillersc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano, Bobby Wallace, Travis Kiker
Nov 12, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear our team went above and beyond to ensure you a wonderful time. Let us know if there is anything we can do for you in the future!

November 03, 2018

BEST new vehicle purchase ever I purchased a 2018 Jeep Wrangler. Everything from ease of purchase to the finance department assisting me with cancellation of my previous warranties, More

by SLMGCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Kresch, Christian Englert, Rick Cutaia, James Marsciano, Bobby Wallace
Nov 04, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Congratulations on your new 2018 Jeep Wrangler! We're so glad we were able to assist you with your shopping experience and transitioning to your new vehicle. It is always a pleasure to learn of your satisfaction. Please let us know if we can do anything else for you.

October 18, 2018

Needed service asap as an out of town visitor I was visiting my son and needed service asap. Needed to go back home the next day. Ted in service made sure I actually needed the work done and the More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Shuttle Service Driver
Oct 19, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating, Diana! It is wonderful that we were able to help both you and your son and that Ted was extra helpful. We appreciate your business and we hope that one day you will be able to visit us again! Have a wonderful day!

October 10, 2018

WORST SERVICE EVER Bought a 2018 Dodge Ram 3500...first problem was wheel flair was coming off....took over 2 months to finally get it fixed. There were a few other prob More

by Razz1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Marsciano, Mindy Mullison, Bobby Wallace
Oct 10, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your concerns with us. Your feedback is valuable to us as it helps us improve. I would like to reach out to you and learn more about what happened. Please contact me when you have the time to discuss it further. I look forward to hearing from you. Best regards, Chris Allen Sales Manager chris.allen@hendrickauto.com (843)763-8400 ext. 6708

September 22, 2018

Poor customer service Dropped my Chrysler 300c off for 8:45 am APPOINTMENT for 60,000 mile maintenance and was told that it would be ready by 4pm. Because I took their shut More

by rater123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't recall names, not given business card.
Sep 23, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello, I regret to see you are disappointed by any delays that did not meet your expectations while waiting for your vehicle to be repaired. I would appreciate the opportunity to learn more about your concerns in regards to last year's visit. Please consider reaching out to me with your preferred contact information at your earliest convenience. Thank you. Best, Chris Allen Sales Manager chris.allen@hendrickauto.com (843)763-8400 ext. 6708

August 14, 2018

Awesome Very informative and very quick... No problems with warranty info or any run-around... Took my truck in and fixed it without any problems...way better More

by Mike927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lois spurgeon
Aug 15, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We're glad that we have earned your recommendation. Please come by anytime if we can assist you with anything else.

August 07, 2018

First new truck purchase No nonsense, fast friendly service, best car buying experience I've had yet. They listened to my wish list and price and made it happen quickly. More

by Ben123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Appel
Aug 08, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for leaving us your positive feedback! It is great to know that you were provided with fast and friendly service! We are also glad to know you had the best car-buying experience with us and that our staff listened to you and understood what you were looking for. We hope that you will come back and see us again soon!

August 03, 2018

Very happy hard working single mom I work very hard and never thought that I could get approved for a used car. I met Brandon Wilson and Nick long and now I'm driving a 2018 Dodge journ More

by Rema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick long, Brandon Wilson
Aug 04, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello! We are so happy to hear that you had a great experience with us and found the right vehicle for you. We appreciate your five-star review and value your business. Enjoy your new 2018 Dodge Journey!

...
19
...