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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
408 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 408 reviews

November 28, 2018

Great Service!! Ted in the service department was fantastic! Took care of my Jeep, texted me as soon as it was done! Fast and stress free! Definitely recommend! More

by Amadler5830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted
Nov 29, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for reviewing us! We appreciate that you chose us for your service needs. Come back and see us again soon!

November 24, 2018

Recalled James in service was great. Friendly, efficient and service done in a timely manner. No long waiting. I made an appointment and that time was honored. More

by Elmo 0328
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano
Nov 25, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your service visit working with James! We're so glad he took great care of you. Please let us know if we can assist you again. We welcome you back.

November 22, 2018

Unknown problem I came in with an unknown problem but they not only help solve the problem but the kept me informed and was friendly doing it. More

by Scottk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted belk
Nov 23, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that we were able to help you and that you were provided with informative and friendly service. We hope to see you again soon!

Nov 24, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Scottk, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2018

James, in the service dept of Hendrick Jeep on Savannah Hwy James, in the service dept was awesome and amazing. He made our trip down there for service most welcoming. He is always smiling and in a great mood w More

by sponaugle147
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our sales person was Alexis, she was new but she sold us our Jeep and she bent over backwards for us, James Marsciano
Nov 17, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that James in the Service Department was awesome and amazing during your visit. It is great that James was friendly, welcoming, and extra helpful! We will make sure to share your kind words with James and we hope that you will visit us again in the near future!

November 15, 2018

Great Job! These guys serviced my vehicle in prompt and polite fashion. James in Jeep service was a pleasure to work with. They fixed my vehicle and had me back More

by Zekester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano
Nov 16, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that you serviced your vehicle with us and that our staff was polite. It is especially great that James was a pleasure to work with and we hope that you will visit us again soon!

November 14, 2018

2018 Charger RT Five star service. The sales and finance departments went above and beyond any dealership I have dealt with in the past. I look forward to doing more More

by KlingInTheNrth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay , Katie Hartley
Nov 15, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the kind words regarding our team! We're happy to hear your expectations were met and we've earned your continued patronage. We hope to see you again soon.

November 13, 2018

Great exorbitant complaints IAM TRULY SATISFY OVERALL NO LONG WAIT PLEASANT SERVICE Guys. LOVE THE COFFEE MACHINE😎 And whatever needs to be addressed with my vehicle this guy wi More

by Graceandmercy1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano
Nov 14, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you so much for the five-star review! We're so glad that you enjoyed your service experience with us. We're always happy to help you and take care of your vehicle. We look forward to your next visit!

November 11, 2018

Excellent & Professional Service Truck was in for warranty service for a few recall items as well as some other issues. Every item was resolved and repaired. Truck was ready when prom More

by bmillersc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano, Bobby Wallace, Travis Kiker
Nov 12, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear our team went above and beyond to ensure you a wonderful time. Let us know if there is anything we can do for you in the future!

November 03, 2018

BEST new vehicle purchase ever I purchased a 2018 Jeep Wrangler. Everything from ease of purchase to the finance department assisting me with cancellation of my previous warranties, More

by SLMGCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Kresch, Christian Englert, Rick Cutaia, James Marsciano, Bobby Wallace
Nov 04, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Congratulations on your new 2018 Jeep Wrangler! We're so glad we were able to assist you with your shopping experience and transitioning to your new vehicle. It is always a pleasure to learn of your satisfaction. Please let us know if we can do anything else for you.

October 18, 2018

Needed service asap as an out of town visitor I was visiting my son and needed service asap. Needed to go back home the next day. Ted in service made sure I actually needed the work done and the More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Shuttle Service Driver
Oct 19, 2018 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating, Diana! It is wonderful that we were able to help both you and your son and that Ted was extra helpful. We appreciate your business and we hope that one day you will be able to visit us again! Have a wonderful day!

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