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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
419 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 419 reviews

March 20, 2019

Best Car Buying Experience I appreciate all of the efforts that were made to get me into a Jeep Wrangler. I was treated like family and everyone was courteous and professional. More

by bobbyg3563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Kresch
Mar 21, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for leaving your feedback, Bobby. Congratulations on your Jeep. We will gladly assist your wife as she searches for her Jeep, just let us know when to begin and what to look for. We look forward to seeing you again. Have a wonderful day.

March 20, 2019

Best Dealership I came here from Germany looking to trade in my Camaro for Charger. They worked with me night and day until I found something that met all of my requi More

by Domomars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serena, Brittany Frasier
Mar 21, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello, We appreciate you taking the time to leave an excellent rating and review. Thank you for the great recommendation as well. Please let us know when you require further assistance. Have a wonderful day.

March 20, 2019

Excellent Experience By far the most straight forward, honest, and professional dealer I have dealt with. Definitely recommend. I will be returning when another vehicle More

by Craig73102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Englert, Todd Salzer
Mar 21, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello Craig, You can always count on honesty in regards to visiting us. Thank you for the recommendation. We look forward to any future visits.

March 19, 2019

Awesome staff This was my second vehicle purchase in the past 6 months and they handle their customers like family. Both deals were satisfying and I am a customer h More

by Tgreen4657
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah White, Jon Taylor, Tommy Olds
Mar 19, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience. We are thrilled to hear that you had such a pleasant experience with our team! Come back and see us anytime.

March 14, 2019

Good Customer Service I had a rental that needed to be turned in and they followed me in my new car I just purchased and drive me back to the dealership to finalize the dea More

by Jumpman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Kemp
Mar 15, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi there, thank you so much for your wonderful review! We are so pleased to hear you received exceptional service from our team! It was a pleasure working with you. We hope to see you in the future! Congratulations on your new car!

March 07, 2019

Great Customer Service The young lady Lois was extremely helpful and exhibited great customer service skills. She is a great asset for the Rick Hendrix dealership. She was More

by Honeywt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lois
Mar 08, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that your experience with us went well and with the help of Lois. It is great that Lois was extremely helpful, polite, attentive, and provided great customer service during your visit. We will make sure to share your kind words with her and we hope that you will visit us again soon!

March 06, 2019

Jeep Wrangler Unable To start car. Called dealer who gave me a phone number for a free tow, and then picked me up in a shuttle so I could pick up car next day. Had More

by onairwithdrtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not remember who.
Mar 06, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the kind five-star review! It was our pleasure to get your car back to you. Please do not hesitate to let us know if we can do anything else for you!

March 05, 2019

Excellent experience I enjoyed the visit. I love working with the staff, especially Lois, she is very knowledgeable and concerned abt your vehicle. I truly believe she lo More

by omegaman8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lois, Joe Cook
Mar 06, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hello, Thank you for your positive review! It's good to know that Lois provided you with great service. We value your business and look forward to working with you again!

February 15, 2019

Its like a visit with my best friend! The staff is wonderful. They address my needs and get my car in and out fast. I have been using this location now for almost 9 years. They have bee More

by aclavern33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano, Tony Kemp
Feb 16, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We appreciate you sharing your experience with us. We're glad you chose us to purchase your new car and we look forward to seeing you again soon. We'll be sure to thank Tony and the team for you. Thank you!

February 07, 2019

Working with Matt Matt did a great job. I brought my 2015 renegade in. Actually it was towed. He stayed in contact with me the entire time that my car was at the servic More

by Ruthie Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt.
Feb 07, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for your review! We'll be sure to thank Matt for providing you with such excellent service. Thanks again for sharing your experience!

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