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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
419 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 419 reviews

June 01, 2019

Buying new truck Overall very helpful and understanding. Even when they made a mistake on quoting the wrong vehicle, they still allowed me to purchase another vehicle More

by Bullet_Counter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Taylor, Brittany Frasier
Jun 02, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for sharing! We appreciate your feedback about your shopping experience. Let us know if we can do anything else for you. Congratulations on your truck!

May 31, 2019

Fast and courteous Nice and clean, keep the cars moving to quickly process all the service that will be performed. As soon as check-in was completed truck was sent to te More

by HTTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Price
Jun 01, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the recognition of an efficient Service Department. We strive to complete all work accurately and in a timely manner. We appreciate you allowing us to properly maintain your truck. Have a great day and let us know when we can help you again.

May 30, 2019

Service appointment I dropped my truck off for service, they advised me of what items needed to be taken care of for that mileage interval. They were able to get the work More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
May 31, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Jeff, thanks for the great review! We are pleased to have helped you with your vehicle needs. We hope to see you again!

May 16, 2019

Service review Excellent service experience friendly people quick turn around time look forward to coming back again bill fee great service manager Rick cutaia great More

by JC1211A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Cutaia, Isiah White, Jon Taylor, Glenn Greene, Bobby Wallace, Bill Fee, Katie Hartley, Travis Kiker
May 17, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for your kind words. The team will enjoy hearing your feedback. We look forward to your future visits.

May 16, 2019

nother great service Once again I experienced a great service from the Hendricks Service team. From my online appointment scheduling to my check-in to my picking up my tru More

by WAshleyRamowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Fee
May 17, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words about our service team! We are happy to hear that you are always treated so courteously when you visit. If we can be of assistance in the future, please don't hesitate to return!

April 27, 2019

Prompt efficient fair I made my deal over the phone. Traded in a 2016 wrangler for the same model 2018. They had the car and paperwork ready when I arrived and I was out th More

by Kurt
Recommend Dealer
Yes
Employees Worked With
Jon Taylor, Brittany Frasier
Apr 27, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Kurt, Thank you for sharing your terrific experience. We are delighted to learn of your satisfaction with your experience. Congratulations! Let us know if we can do anything else for you. We welcome you back!

April 18, 2019

Service Very informative and friendly, very nice waiting area and clean. All throughout the building your employees in passing are very nice, some discounts More

by Joe222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano, Mindy Mullison
Apr 19, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Joe, thank you for the positive review! Our team was happy to assist you with your vehicle needs. We look forward to your next visit.

April 06, 2019

Christian was fantastic and patient. Kept us in the loop during the whole process. Worked with Banks to get a even lower interest rate. He truly embodied the sa More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Englert, Jon Taylor
Apr 07, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

That's fantastic! Thank you for the wonderful review! We welcome you back here anytime!

April 03, 2019

Great service; great staff! Staff is amazing, on time, quick, efficient. & very friendly & helpful. Appointment was easy to make & service staff was great. I am very happy with t More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 03, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for sharing your five-star experience with us! It's great to know that you enjoyed working with our team. We look forward to serving you again in the future.

March 26, 2019

Great service very accommodating and easy to work with. If you are having any service done I would reccomend speaking with James. He is very knowledgeable, personable, and will definitely take care of you. More

by GOPlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano
Mar 26, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

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