Rick Hendrick Dodge Chrysler Jeep Ram

Kind and Sympathetic I went to this dealership for a 9:30 appointment but was told they did not have one for me. Confused I looked at my text messages and found out that m I went to this dealership for a 9:30 appointment but was told they did not have one for me. Confused I looked at my text messages and found out that my appointment was for the North Charleston Dealership. Jennie was kind and sympathetic to my needs and got me in to get my car serviced on that day. Thank you Jennie for your help and your kindness in getting me in and out of there in record time. More

Sold them my truck Excellent experience! I took a new job that supply's me with a company vehicle. Soni had no need to keep my truck any longer. I went to Hendrick first Excellent experience! I took a new job that supply's me with a company vehicle. Soni had no need to keep my truck any longer. I went to Hendrick first to see what they would offer me. Then to almost every other place that give me an offer to compair. Hendrick's offer was the highest. I had no problem with the process. they paid my loan off about 12 days after I signed the paperwork. Everyone at the dealer was friendly and helpful. I would definitely recommend them for anything vehicle related. More

Very friendly Gabe was very friendly, let me know the time frame, kept me updated and was respectful! Thank you so much have! He deserves a raise!! Gabe was very friendly, let me know the time frame, kept me updated and was respectful! Thank you so much have! He deserves a raise!! More

Service We had come to Charleston for a camping trip and experienced a problem with our Ram truck. I took it to the dealership on Tuesday morning and was help We had come to Charleston for a camping trip and experienced a problem with our Ram truck. I took it to the dealership on Tuesday morning and was helped by Mark Price. Within 3 hours he called me to explain it was a transmission problem and gave me the price.he let me know they did not have the parts and would have to order them and he would try to get me out as soon as possible since he knew I was from out of town. He kept me up-to-date on the process and the truck was ready by Thursday afternoon. He and the dealership were very professional and did what they said they would do. I'm appreciative of the professionalism and the way they got the truck finished so that I would not have any more expenses to incur at the campsite. More

Great service experience. Had an 8:45am appointment. Upon arrival Matt Johnson was assigned as my service advisor. I explained my check engine light keeps coming on and going Had an 8:45am appointment. Upon arrival Matt Johnson was assigned as my service advisor. I explained my check engine light keeps coming on and going off. This started when we were towing our travel trailer to Boone, NC. Matt checked the online records and took my Ram 1500 EcoDiesel right in and had the diesel tech check it. 1 hr and 15 min later they had diagnosed then problem as a defective exhaust particulate filter sensor. They ordered the part and said they will call me when the get it. More

Waited way longer than should have Just had a oil change, was texted that everything was done but to wait for someone to get me, a half hour later I gave up & went on my own& the lady w Just had a oil change, was texted that everything was done but to wait for someone to get me, a half hour later I gave up & went on my own& the lady who waited on me when I first came was on the phone, I didn’t get her name. More

Not Stressful We came to the dealership with a number we had to spend on a truck. We found a truck we wanted and our saleswoman took the price to the manager and he We came to the dealership with a number we had to spend on a truck. We found a truck we wanted and our saleswoman took the price to the manager and he/she approved the deal. We got additional 500.00 towards our trade than other dealerships offered. Overall it was a great deal and experience. This is the first Dodge I have ever purchased and hopefully the quality is as good as the reviews indicate. More

Bought a 2018 jeep wrangler Sahara Christian was awesome very helpful listened to what we needed, and wanted. We got the vehicle. the color & acessories we needed. We will definitely b Christian was awesome very helpful listened to what we needed, and wanted. We got the vehicle. the color & acessories we needed. We will definitely be back, & highly recommend! More

Friendly and Helpful Completed my recall in a timely manner and topped off my empty washer fluid for me when I didn't even ask them to! So nice! Also responded promptly Completed my recall in a timely manner and topped off my empty washer fluid for me when I didn't even ask them to! So nice! Also responded promptly to questions I had after my visit via email. Thank you! More

Great purchasing experience This is my third vehicle purchased here in the past six years because the purchasing experience simply doesn't get any better. You folks Rock. This is my third vehicle purchased here in the past six years because the purchasing experience simply doesn't get any better. You folks Rock. More