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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
419 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 419 reviews

September 11, 2019

Oil Change Mr. Perez was very helpful and courteous. The oil change was completed in a timely manner. The waiting area was comfortable. The service was excell More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Perez
Sep 11, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for your kind words for Gabe, Jodi! We appreciate your compliments and will be sure to pass them along. Please visit us at any time!

September 06, 2019

Awesome experience It was an awesome experience. Everyone friendly. Both times I’ve recently bought from them the trade in values were right on the money. Just a great p More

by CleteusSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Greene
Sep 07, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Cleteus, We are ecstatic to hear you had an awesome experience with Otis! Congratulations on your brand new ride! We look forward to taking care of any of your auto needs in the future.

September 02, 2019

Got a new vehicle for a reasonable price The salesman was knowledgeable and easy to work with. I had seen a price on their website for the vehicle I wanted and they stuck to it. There was no More

by Tom2355
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Appel, Tommy Olds
Sep 02, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review, Tom! We are happy to see that the team went the extra mile to make sure you were satisfied. Please come back at any time.

September 01, 2019

Great experience Phil was absolutely great to work with - fair dealing and expeditious negotiation. The entire transaction was completed in our first morning visit. We More

by Smithie
Recommend Dealer
Yes
Employees Worked With
Phil Kresch
Sep 01, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

He will appreciate your feedback. Come back and see us at any time.

August 28, 2019

Best vehicle purchase by far. Jeff Jarvis, commercial vehicle sales was superb. Tommy Olds in finance wa great. The only gripes I have are no Owner's Manual was provided (still wa More

by Jim's.SCRam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jarvis, Tommy Olds
Aug 28, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the five stars! We are glad to see that Jeff and Tommy made such a positive impression on you. Please let us know ASAP if those issues are not resolved. We look forward to working with you again.

Aug 29, 2019 -

Jim's.SCRam responded

All issues have been resolved. Move status from "Very Happy" to "Ecstatic." If the service department performs to the level of the sales department we are Golden.

August 23, 2019

Service Rick Hendrick Dodge ram as always kept my appointments service my vehicle in a prompt time and giving me a vehicle to drive when my truck was going to More

by captjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandraann Breeden
Aug 24, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We are happy to learn about your satisfaction in regards to the services for your truck. Thank you so much for taking the time to share your experience. If there is anything else we can do for you, please do not hesitate to let us know. We welcome you again!

August 23, 2019

Absolutely Amazing!!! They went above and beyond to get me in a new Ram! Zero pressure sales, no tactics, treated me like family. I felt like Brittany Frasier worked for me More

by xmkmuzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Frasier, Tommy Olds
Aug 24, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Congratulations on your new RAM! We are delighted to see Brittany and Tommy have provided you with excellent care. If there is anything else we can do for you, please do not hesitate to let us know. We look forward to any future visits!

August 22, 2019

Excellent help finding the SUV within a good price range Our saleman was top notch! Along with finance staff who walked me through the process and helped lower my payments even more! Recommend there services More

by matthewashaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marsciano
Aug 22, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Matthew, thank you for your business and recommendation. It is greatly appreciated. Let us know when there is anything else that we may do for you.

August 18, 2019

Great experience all around!! I had Such a great experience at rick Hendrick dodge! My saleswoman Brittany provided exceptional service and got me a really great deal on a lightly More

by A_Roy04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Frasier, Tommy Olds
Aug 18, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for your continued business. It is always a pleasure. We strongly support those brave enough to dawn the uniform. Brittany and the team will be happy to hear that you are satisfied with your Charger. Congratulations on an amazing machine. Let us know if there is anything else that we can do for you.

August 16, 2019

Friendly and knowledgeable. Best car buying experience in my life. What could have been a difficult and stressful decision was made simple and wonderfully pleasant. Thanks for a More

by Jblessing414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Wallace, William Heyward
Aug 16, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We are pleased to see that your visit went so smoothly and stress-free. If there is anything else we can do for you, please be sure to let us know.

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