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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.4
423 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 423 reviews

September 27, 2019

Pleasant Was greeted at front counter and handed off to Todd. Todd ( sales manager) preceded to introduce mi to Brittney. She was mi sales associate, Test dri More

by Elivin13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lois Spurgeon , Todd Salzer, Brittany Frasier
Sep 27, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank Todd and Brittney for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

September 27, 2019

What a place! Tony Kemp was outstanding and the whole team! They got me into exactly the car I wanted and without any hassle or fuss. Super easy. I will most defini More

by Mo Cardozo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Hickman, Tony Kemp
Sep 28, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

That's great news, Mo. We enjoyed assisting you. We look forward to all future visits. Have a great day.

September 26, 2019

Simple, Fast and Amazing Car Buying Experience! I wanted to thank everyone at Jim Hendrick for a very professional and well organized car buying experience. I bought two cars that day from Hendric More

by Sl604738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Englert, Travis Kiker
Sep 27, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Christian and Travis both went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Jeep and Volvo! We appreciate your positive feedback, and We look forward to taking care of any of your auto needs in the future.

September 15, 2019

great service. I receive great service at a reasonable wait time. My service representative was courteous and knowledgeable. She explained my service statement and More

by ffwat1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jennie
Sep 15, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed courteous and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to your next visit!

September 11, 2019

Oil Change Mr. Perez was very helpful and courteous. The oil change was completed in a timely manner. The waiting area was comfortable. The service was excell More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Perez
Sep 11, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for your kind words for Gabe, Jodi! We appreciate your compliments and will be sure to pass them along. Please visit us at any time!

September 06, 2019

Awesome experience It was an awesome experience. Everyone friendly. Both times I’ve recently bought from them the trade in values were right on the money. Just a great p More

by CleteusSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Greene
Sep 07, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Cleteus, We are ecstatic to hear you had an awesome experience with Otis! Congratulations on your brand new ride! We look forward to taking care of any of your auto needs in the future.

September 02, 2019

Got a new vehicle for a reasonable price The salesman was knowledgeable and easy to work with. I had seen a price on their website for the vehicle I wanted and they stuck to it. There was no More

by Tom2355
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Appel, Tommy Olds
Sep 02, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review, Tom! We are happy to see that the team went the extra mile to make sure you were satisfied. Please come back at any time.

September 01, 2019

Great experience Phil was absolutely great to work with - fair dealing and expeditious negotiation. The entire transaction was completed in our first morning visit. We More

by Smithie
Recommend Dealer
Yes
Employees Worked With
Phil Kresch
Sep 01, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

He will appreciate your feedback. Come back and see us at any time.

August 28, 2019

Best vehicle purchase by far. Jeff Jarvis, commercial vehicle sales was superb. Tommy Olds in finance wa great. The only gripes I have are no Owner's Manual was provided (still wa More

by Jim's.SCRam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jarvis, Tommy Olds
Aug 28, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the five stars! We are glad to see that Jeff and Tommy made such a positive impression on you. Please let us know ASAP if those issues are not resolved. We look forward to working with you again.

Aug 29, 2019 -

Jim's.SCRam responded

All issues have been resolved. Move status from "Very Happy" to "Ecstatic." If the service department performs to the level of the sales department we are Golden.

August 23, 2019

Service Rick Hendrick Dodge ram as always kept my appointments service my vehicle in a prompt time and giving me a vehicle to drive when my truck was going to More

by captjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandraann Breeden
Aug 24, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We are happy to learn about your satisfaction in regards to the services for your truck. Thank you so much for taking the time to share your experience. If there is anything else we can do for you, please do not hesitate to let us know. We welcome you again!

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