Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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Professional,personable,friendly and great customer service. I got oil changed, my vehicle serviced in one hour. That is unheard of in today’s (no customer service) era. I’m thoroughly and completely s service. I got oil changed, my vehicle serviced in one hour. That is unheard of in today’s (no customer service) era. I’m thoroughly and completely satisfied the outstanding level of customer service at Hendrick Ram in Charleston, SC. Jenny More
Great buying experience! Process was very smooth, the employees knew the product very well. I would recommend Rick Hendrick Dodge for anyone interested in purchasing a car. employees knew the product very well. I would recommend Rick Hendrick Dodge for anyone interested in purchasing a car. More
Top notch service from a great group of people Had a very pleasant experience ... again ... at the Rick Hendrick Dodge on Savannah Hwy. Granted, it was just an oil change but the service manager, Had a very pleasant experience ... again ... at the Rick Hendrick Dodge on Savannah Hwy. Granted, it was just an oil change but the service manager, Mark, was very friendly and got me checked in very quickly. I had barely gotten a chance to make my rounds around the lot, checking out the new models, when I received a call from him to let me know the car was ready. In between, I had a good cup of coffee and a pleasant conversation with my favorite salesman, Isiah White. It took me a while to find a dealership in the Charleston area that I liked but, now that I have, I will going back there whenever I need service or a good deal on a vehicle. More
The Sales and Finance department are run by humble, helpful and very nice people. I felt they had my best interest at heart. I went in a bit skeptical but left a fan. helpful and very nice people. I felt they had my best interest at heart. I went in a bit skeptical but left a fan. More
I just moved to SC. Was pleased with the service provided . Will definitely be back. Everyone that I encountered was friendly and very helpful. Thanks. provided . Will definitely be back. Everyone that I encountered was friendly and very helpful. Thanks. More
A disaster from beginning to end One of the worst experiences I have ever had with a dealership. Bump 'above MSRP" stickers on every Jeep, internet pricing is a total joke. After a One of the worst experiences I have ever had with a dealership. Bump 'above MSRP" stickers on every Jeep, internet pricing is a total joke. After a 5 hour sales ordeal to honor MSRP and the cashback offer and get rid of the bump sticker I finally signed the paperwork. I have been back in 4 times to sign paperwork (have to take time off work!). They still haven't paid off my old car a month later. I had to call in to the dealer since I haven't received my first bill to be told I have more paperwork to fill out. No calls from my sales person or finance manager. Chris, Serena and Tommy have all set expectation that turned out to be false. This incident is likely to damage my credit. Go anywhere else. I am probably going to have my attorney intervene at this point since I can't get them to fix this. Imagine paying for a car a month after trading it in to them. I am going to have to call the bank they financed the jeep with and give them my social since I haven't received my first bill. What a disaster. More
I would like to thank you for getting my Pacifica up and running on October 26! We just got off the cruise came to my car and would not start. You guys went over and beyond thank you running on October 26! We just got off the cruise came to my car and would not start. You guys went over and beyond thank you More
Whole process was very smooth. And price was right. Gabe service advisor was super. Very efficient. Will go back when service is needed again. Will recommend dealership to others service advisor was super. Very efficient. Will go back when service is needed again. Will recommend dealership to others More
I love having my car serviced at Rick Hendrick specifically for Gabe. His customer service is beyond words ! There is no one like Gabe! Keep it up specifically for Gabe. His customer service is beyond words ! There is no one like Gabe! Keep it up More
I enjoy going to the dealership to look around at new and used vehicles while my vehicle is being serviced. The service representatives are very friendly and knowledgeable. used vehicles while my vehicle is being serviced. The service representatives are very friendly and knowledgeable. More